University Gateway Apartments
#13,565 #81 #845

What is epIQ?

University Gateway Apartments

3335 South Figueroa Street, Los Angeles, CA 90007
(75 Reviews)
$1,135 - $4,230/mo

Floor Plans & Pricing

1 Bedroom

1b - Renovated

1 Bed, 1 Bath

$2,075 - $4,230

4 Available Units

See Floor Plan Details

1b

1 Bed, 1 Bath | 660 sq. ft.

$2,055 - $4,110

2 Available Units

See Floor Plan Details

2 Bedrooms

2b

2 Beds, 2 Baths | 985 sq. ft.

$1,135 - $2,540

6 Available Units

See Floor Plan Details

2b - Renovated

2 Beds, 2 Baths | 985 sq. ft.

$1,230

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

22 days

View Community Timeline
View Community Timeline

University Gateway Apartments Reviews

(75)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

KgBusch

Resident 2023

8/2/2023

Would not help me

The semester hasn’t even started yet and I’ve had such a struggle in trying to contact the leasing office. They have ignored my calls and emails for weeks and simply pass me from person to person and take my number but never call back. I’m… See More>
    Manager

    8/24/2023

    University Gateway Apartments
    Kgbusch, we want all of our residents to enjoy living at University Gateway and we are so disappointed to hear that you are experiencing these issues. Let’s schedule some time to talk about your concerns so we can help . You can reach us directly at gateway@peakmade.com or via phone at (213) 725-5060. We look forward to connecting soon! - Thanks! Your University Gateway Team.
    Review Author Icon

    anonymous

    Resident 2021 - 2022

    1/23/2022

    If you are looking for housing, do yourself a favor and DO NOT live at Gateway. The building is always dirty, the staff members are extremely unhelpful, the maintenance team sucks, and it is overall horrible. The only good thing about gateway is its proximity… See More>
      Review Author Icon

      anonymous

      Resident 2021

      8/17/2021

      My Daughter moved her stuff in in Mid. and went back to SD for 4 weeks waiting for school to start. Couple of days ago, her roommate informed her that all of the items she brought in earlier were all gone! She called the apartment… See More>
        Manager

        8/28/2021

        University Gateway Apartments
        Hello, we are so disappointed to hear that you are experiencing these issues. We want to set up a time to talk about your concerns so we can help . You can reach us directly at gateway@peakcampus.com or via phone at (213) 725-5060. We look forward to connecting soon! - Thanks, The University Gateway Team.
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        6/25/2021

        During October 2020, I lost my access card accidentally and there was once I returned from work around 10 pm at night, I did not want to disturb my roommate's sleep and I asked the security person who was sitting in front of the elevator… See More>
          Manager

          7/4/2021

          University Gateway Apartments
          Hi James, we want all of our residents to enjoy living at University Gateway and we are so disappointed to hear that you are experiencing these issues. Let’s schedule some time to talk about your concerns so we can help . You can reach us directly at gateway@peakcampus.com or via phone at (213) 725-5060. We look forward to connecting soon! - Thanks! Your University Gateway Team.
          Review Author Icon

          anonymous

          Resident 2021

          3/14/2021

          If you’re considering staying here, don’t. I’m not someone who usually writes reviews or complains about stuff like this, but it’d be better if you take your money elsewhere to another apartment complex. The management here is horrible and it takes them weeks to respond… See More>
            Review Author Icon

            anonymous

            Resident 2020

            1/20/2021

            It has been 7 months since I moved out, but I still don't get my deposit (roughly 2400$). If you don't contact the staff, they will never give you any feedback!!!!! Please be careful if you are considering renting a apartment in University Gateway.… See More>
              Manager

              1/22/2021

              University Gateway Apartments
              Hello, We apologize that you have yet to receive your security deposit back. Please reach out to me directly at cblake@peakcampus so we can get your information and take care of the matter. Charlie Blake
              Review Author Icon

              anonymous

              Resident 2019 - 2020

              12/20/2020

              Some of their staffs are not responsible at all. Not sure how they are hired and keeping their jobs. If gateway is in another location they won't get any residents with this rental price and horrible service. Lazy + irresponsible staffs. They only care about… See More>
                Manager

                12/22/2020

                University Gateway Apartments
                Hi We appreciate your feedback and apologize that one of our policies is affecting your experience here. We would love the opportunity to connect with you offline to discuss. Sometimes it helps to understand the context surrounding the nature of our policies, why they are in place, and hopefully this will ease your concerns. We would be happy to speak with you whenever you have time. You can reach us at cblake@peakcampus.com or (213) 725-5060. We look forward to connecting with you soon! Thanks! - Charlie Blake
                Review Author Icon

                anonymous

                Resident 2019 - 2020

                9/18/2020

                Terrible and overpriced. It takes them more than a week to respond to a work order and it's flooding in my apartment. It happened more than one time. Sometimes they won't even answer the phone, and their office is closed now.… See More>
                  Manager

                  9/21/2020

                  University Gateway Apartments
                  Hello! Thank you for bringing this to our attention. I’m so sorry we didn’t meet your expectations and we will work with our maintenance team to make it right in a timely manner. We will connect with you offline to discuss the details of this situation and update you on the progress. Thanks! - University Gateway Team, (213) 725-5060 | gateway@peakcampus.com.n
                  Review Author Icon

                  anonymous

                  Resident 2020

                  9/10/2020

                  Please stay away from this apartment. It seems that the management is only concerned about one thing , Money!. During the Covid time, not only did we never hear from the apartment management, they ignored us when we try to contact them. While Lorenzo offered… See More>
                    Manager

                    9/14/2020

                    University Gateway Apartments
                    Hello! Thanks for taking the time to write this review. We are so sorry that your experience at University Gateway has not been a positive one and want to work with you to address your concerns. If you are willing to meet with us in person or over the phone, we are confident we can work through a lot of these issues together. We sincerely want you to have the best experience possible and we'll do what we can to help. We will be in touch soon to get the conversation started. Thanks! - Your University Gateway Team, (213) 725-5060, gateway@peakcampus.com.
                    Review Author Icon

                    anonymous

                    Resident 2020

                    6/8/2020

                    Poor experience. The only thing that Gateway has going for it is its location. University Gateway will charge you for anything that it can and almost never offers a refund due to extenuating circumstances. For instance, I was charged for a missing key; however, I… See More>
                      Manager

                      6/9/2020

                      University Gateway Apartments
                      Hello! We appreciate your feedback and apologize that some of our policies has affected your experience here. We would love the opportunity to connect with you offline to discuss. Sometimes it helps to understand the context surrounding the nature of our policies, why they are in place, and hopefully this will ease your concerns. We would be happy to speak with you whenever you have time. You can reach us at gateway@peakcampus.com or (213) 267-8361 We look forward to connecting with you soon! Thanks! - Your University Gateway Team.
                      Review Author Icon

                      anonymous

                      Resident 2016 - 2018

                      4/2/2020

                      University Gateway became my second home as a USC transfer student. Coming from a small town and moving to the heart of LA wasn't easy. It truly was a cultural shock. Nevertheless, the Gateway staff really did welcome me with their unique and bubbly personalities.… See More>
                        Manager

                        4/7/2020

                        University Gateway Apartments
                        Thank you, Anonymous. Looks like you had a great experience here and we’d love to learn more! Your feedback is what helps us be better for you and other residents. If you have time, we’d love to chat with you to brainstorm ideas on how to keep making University Gateway a great experience for everyone! We look forward to connecting with you soon! - Your Leasing Manager, Nancy Robles nrobles@peakcampus.com.
                        Review Author Icon

                        Dusk_C

                        Resident 2019

                        2/19/2020

                        Everything looks good when you live there, but once you move out, it takes forever to get back your deposit, which is nearly two-month rent, and they do not even reply to your email. If you are interested in this apartment, better prepare that it… See More>
                          Review Author Icon

                          anonymous

                          Resident 2019

                          8/27/2019

                          Gateway is expensive and has a lot of issues. The staff are friendly but stuff rarely gets done around here. Whenever my friends ask me how gateway is I say its the best of the worst. Don't live here if you have ANY OTHER option.… See More>
                            Manager

                            9/5/2019

                            University Gateway Apartments
                            Anonymous, thanks for your suggestions! We appreciate the recommendations and will discuss in our next team meeting. Feel free to stop by the office anytime or reach out via email/phone - and if there is anything I can do for you, let us know! Thanks! - University Gateway Team, (213) 725-5060 ' gateway@peakcampus.com.
                            Review Author Icon

                            Parker_G598

                            Resident 2016 - 2019

                            8/5/2019

                            To put it simply, choosing to live at University Gateway was one of the greatest mistakes of my life. This place is TERRIBLE. Where should I begin? It has literally been nothing but stress and frustration from the beginning and I wish I had never… See More>
                              Manager

                              8/9/2019

                              University Gateway Apartments
                              Parker_g598, thanks for taking the time to write this review. We are so sorry that your experience at University Gateway has not been a positive one and want to work with you to address your concerns. If you are willing to meet with us in person or over the phone, we are confident we can work through a lot of these issues together. We sincerely want you to have the best experience possible and we'll do what we can to help. We will be in touch soon to get the conversation started. Thanks! - Your University Gateway Team, (213) 725-5060, seddings@peakcampus.com.
                              Review Author Icon

                              Isabelle_N

                              Resident 2018 - 2019

                              5/26/2019

                              I'm not quite sure where to begin when writing about the myriad issues with University Gateway housing. First-- if you need a sign for a reason to not live here and choose somewhere else, this is it. From the day I moved in in August… See More>
                                Manager

                                5/29/2019

                                University Gateway Apartments
                                Isabelle, we are disheartened that your experience at University Gateway has been unsatisfactory. My name is Jerrett and I am the General Manager at University Gateway. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns, particularly the fire alarm and your maintenance concerns. Please call me at your earliest convenience at 213.725.5060 or via email at jharris@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!
                                Review Author Icon

                                Resident 640759

                                Verified Resident 2018 - 2019

                                5/15/2019

                                Basically Value, to me, means getting my money's worth. And for what I am paying I would definitely say it is not a fair value for the price. We should have FAR better wifi/internet connection, it only reliably works half the time even when there… See More>
                                  Manager

                                  5/23/2019

                                  University Gateway Apartments
                                  Thank you for taking the time out of your day to provide us with this helpful feedback! We are glad to hear that overall, you have enjoyed your stay with us. We love suggestions on how we can make your stay here at University Gateway more enjoyable. Please let me know if there is anything that I can do for you. Sincerely, Jerrett, General Manager 213.725.5060
                                  Review Author Icon

                                  Resident 640752

                                  Verified Resident 2017 - 2019

                                  5/15/2019

                                  I had a great experience living at the property because of all friendly staffs and the leasing manager. However, some issues such as false fire alarms, no hot/cold water, too much noise outside courtyard made me feel uncomfortable and dissatisfied with staying here. On top… See More>
                                    Manager

                                    5/23/2019

                                    University Gateway Apartments
                                    Thank you for taking the time out of your day to provide us with this helpful feedback! We are glad to hear that overall, you have enjoyed your stay with us. We love suggestions on how we can make your stay here at University Gateway more enjoyable. Please let me know if there is anything that I can do for you. Sincerely, Jerrett, General Manager 213.725.5060
                                    Review Author Icon

                                    Resident 640746

                                    Verified Resident 2018 - 2019

                                    5/15/2019

                                    In general, I??™m quite satisfied with the university Gateway. They respond to my requests quickly, offer free food every week, have study rooms with Mac??™s and a printer. However, sometimes they shut down the hot water for a long time, it??™s very inconvenient.… See More>
                                      Manager

                                      5/23/2019

                                      University Gateway Apartments
                                      Thank you for taking the time out of your day to provide us with this helpful feedback! We are glad to hear that overall, you have enjoyed your stay with us. We love suggestions on how we can make your stay here at University Gateway more enjoyable. Please let me know if there is anything that I can do for you. Sincerely, Jerrett, General Manager 213.725.5060
                                      Review Author Icon

                                      Resident 631426

                                      Verified Resident 2018 - 2019

                                      4/25/2019

                                      Move in was unfortunately disappointing. We arrived to our apt. with a missing door, filthy bathrooms and air vents, and massive stains all over the carpeting that we had to pay to clean ourselves. The staff mid way through changed and were lovely. Nice location.

                                        Manager

                                        4/28/2019

                                        University Gateway Apartments
                                        Hello, we are disheartened that your experience at University Gateway has been unsatisfactory. My name is Jerrett and I am the General Manager at University Gateway. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at 213.725.5060 or via email at jharris@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!
                                        Review Author Icon

                                        Resident 629518

                                        Verified Resident 2018 - 2019

                                        4/20/2019

                                        Very friendly place to live and has lots of amenities! A caring and professional staff. Great outdoor space, study rooms, and is well lit at night. A place to meet new friends and feel secure. I would recommend University Gateway to anyone.

                                          Manager

                                          4/23/2019

                                          University Gateway Apartments
                                          Hello, we strive every day to offer friendly and awesome customer service and we are happy to know that we are exceeding your expectations! We hope you enjoy the rest of your stay and please let us know if we can be of service! We appreciate referrals so keep telling your friends about University Gateway! Sincerely, University Gateway Team
                                          Review Author Icon

                                          Resident 627478

                                          Verified Resident 2018 - 2019

                                          4/15/2019

                                          My first semester, other than my bed not fitting in the room, was fine. But, my second semester was horrific. We had a leak or a very distinct oder in our room which needed serious attention (we all got woken up from it at 2am)… See More>
                                            Manager

                                            4/21/2019

                                            University Gateway Apartments
                                            Hello, we are disheartened that your experience at University Gateway has been unsatisfactory. My name is Jerrett and I am the General Manager at University Gateway. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at 213.725.5060 or via email at jharris@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!
                                            Review Author Icon

                                            Resident 626608

                                            Verified Resident 2018 - 2019

                                            4/12/2019

                                            Disgusting and very unclean. Dim light in rooms. Ceilings are concrete. Carpet on floors are old and dirty. Was expecting a brighter and cleaner apartment. Very difficult to take shower since there is little ventilation. Most of the water gets stained on the walls.

                                              Manager

                                              4/21/2019

                                              University Gateway Apartments
                                              Hello, we are disheartened that your experience at University Gateway has been unsatisfactory. My name is Jerrett and I am the General Manager at University Gateway. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at 213.725.5060 or via email at jharris@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!
                                              Review Author Icon

                                              Resident 626590

                                              Verified Resident 2018 - 2019

                                              4/12/2019

                                              Don't trust the model rooms. While the distance from USC is great, the rooms leave much to be desired and the staff are unhelpful. They also tried charging me $65 more each month than what was stated in my lease until I argued with the… See More>
                                                Manager

                                                4/21/2019

                                                University Gateway Apartments
                                                Hello, we are disheartened that your experience at University Gateway has been unsatisfactory. My name is Jerrett and I am the General Manager at University Gateway. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at 213.725.5060 or via email at jharris@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!
                                                Review Author Icon

                                                anonymous

                                                Resident 2018 - 2019

                                                3/5/2019

                                                please avoid this place at all costs. it looks nice when you're touring it, however, there are many downfalls that should serve as deal breakers: 1. the fire alarms go off at least twice a week, often at inconvenient times such as the middle of… See More>
                                                  Manager

                                                  3/25/2019

                                                  University Gateway Apartments
                                                  Hello, we are genuinely disheartened to hear that you have had an unpleasant experience with our team. We pride ourselves in providing exceptional service to all of our residents and I am concerned to hear that we fell short in your eyes. I would love the opportunity to meet with you personally to discuss each of your concerns. Please email me directly at jharris@PeakCampus.com to set up a time that works for you. We want you to love living here so let's work together to make it better! Sincerely, Jerrett, General Manager 213.725.5060
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2019

                                                  2/27/2019

                                                  The one good thing about Gateway is how close it is to USC campus. But Gateway is strife with problems: among them are 1) spotty wifi connection, 2) cockroach problems, 3) constant water outages, and 4) constant (false) fire alarms. Fix these problems and Gateway… See More>
                                                    Manager

                                                    3/25/2019

                                                    University Gateway Apartments
                                                    Hello, we are genuinely disheartened to hear that you have had an unpleasant experience with our team. We pride ourselves in providing exceptional service to all of our residents and I am concerned to hear that we fell short in your eyes. I would love the opportunity to meet with you personally to discuss each of your concerns. Please email me directly at jharris@PeakCampus.com to set up a time that works for you. We want you to love living here so let's work together to make it better! Sincerely, Jerrett, General Manager 213.725.5060

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothing Care Facility on Each Floor
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Coffee Bar
                                                    • 24-Hour Fitness Center
                                                    • 24hr On-site Security
                                                    • Built-in Entertainment Centers
                                                    • Business Center with Printing
                                                    • Coffee Table
                                                    • Complimentary Wi-Fi
                                                    • Convenient to Retail
                                                    • Desk with Study Chair
                                                    • Dining Area with Table and Chair
                                                    • DishWasher
                                                    • Dresser Storage Under Bed
                                                    • Dual Master Closets
                                                    • Flat Screen HD TV in Common Area
                                                    • Furnished Living Room
                                                    • Garbage Disposal
                                                    • Individual Study Rooms on Each Floor
                                                    • Landscaped Courtyards with Outdoor Seating
                                                    • Microwave
                                                    • Nightstand
                                                    • Outdoor Amphitheater
                                                    • Package Locker Room
                                                    • Premium Kitchen Appliances
                                                    • Private Bedrooms and Bathroom
                                                    • Refrigerator
                                                    • Rooftop Terrace with Views
                                                    • Sofa and Chair
                                                    • Stove
                                                    • Sun Deck
                                                    • Twin XL or Full XL bed Available
                                                    • end table
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                                                    Leasing

                                                    Located near downtown Los Angeles and only steps away from USC, our University Gateway's location cannot be beaten! Whether you re going to class at USC or headed out for a night on the town, you can know that you ll be coming home to a spacious and modern apartment suited for you! From our rooftop decks to our study rooms, you ll have everything you need to be successful and have fun here at University Gateway!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 07:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    PeakMade Real Estate

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 75 number of votes by renters, University Gateway Apartments is currently rated 3.1 out of 5 stars.
                                                    University Gateway Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    University Gateway Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    University Gateway Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    University Gateway Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    University Gateway Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    University Gateway Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 22 days to their community reviews in the past year.
                                                    PeakMade Real Estate
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    University Gateway Apartments

                                                    • Lease Terms *
                                                    • Annual (08/15/2024 - 07/25/2025) Renovated shared bedroom
                                                    • Special Lease Term (06/08/2024 - 05/31/2025) Renovated private bedroom
                                                    • Special Lease Term (06/08/2024 - 05/31/2025) Renovated shared bedroom
                                                    • Special Lease Term (06/08/2024 - 05/31/2025) Renovated penthouse private bedroom
                                                    • Annual (08/15/2024 - 07/25/2025) Renovated penthouse shared bedroom
                                                    • Annual (08/15/2024 - 07/25/2025) Shared
                                                    • Annual (08/15/2024 - 07/25/2025) Private
                                                    • Special Lease Term (06/07/2024 - 05/31/2025) Renovated shared bedroom
                                                    • Summer Term (06/07/2024 - 07/25/2024) Private
                                                    • Annual (08/15/2024 - 07/25/2025) Shared
                                                    • Special Lease Term (06/07/2024 - 05/31/2025) Renovated private bedroom
                                                    • Special Lease Term (06/07/2024 - 07/25/2025) Renovated penthouse shared bedroom
                                                    • Special Lease Term (06/07/2024 - 07/25/2025) Renovated penthouse private bedroom
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    University Gateway Apartments is a 660 - 985 sq. ft. apartment in Los Angeles in zip code 90007. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,135 - $4,230. Nearby cities include Hollywood, Wilmington, West Hollywood, Hollywood Hills, and Arleta.

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