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wepayrenthere
Resident · 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2016
The new management company started out ok, but since the lovely Alison is no longer here, I find them to be a little cold and impersonal. I don't want to be their best friend, but have some respect please. The pet policy is out of control with many units having more than one pet or larger pets that simply don't belong in apartment buildings. There are many 20 somethings in the building who treat the COMMUNAL outdoor area like a frat house. It's not good enough. People smoke pot in here all the time, the COMMUNAL hallways stinks. Bring back Alta Vista Gardens...not this corporate bunch who just let anyone move in with their noisy rancid pets.
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Urbanlux Sunset Premium Manager

06/13/2016

Hello, Thank you for taking the time to write a review regarding your experience at Vue Hollywood. We use these reviews as a learning experience and take them very seriously. Im sorry you are unhappy with the new dog policy. We try to provide an enjoyable living experience for pet lovers and non-pet lovers alike. If there is something we can do however to make the pet policy less of a burden for you, please let us know. I would like to hear more about any issues you may have experienced with other residents in the building. We follow Fair Housing Law in that any and all persons are allowed to apply to live at Vue Hollywood. Having said that, it would be great if you could reach out to me when you have some time to discuss so I can better address your concerns. Again, thank you for the review. The team and I will work diligently to make sure any and all of your concerns are addressed. Thank you, Philip Contino 916.850.4112

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