Resident • 2006 - 2007 Not Recommended
I had a feeling from the beginning that I may have made a mistake by renting at Archstone Westside. One of the office assistants who processed my paperwork got an attitude over the phone when I questioned her about the application process because she gave me different information than what the property manager gave me. The worst part about living at Archstone is the management. They're absolutely ridiculous. They seem sweet and innocent right before you sign on the dotted line but then things change drastically. I wasn't surprised to see that the majority of the ratings they've received have been bad. Everything that other people have written is true. All three women who work in the office are rude and obnoxious. They don't care whether they lose your business or not because unfortunately you signed a lease that you can't get out of. They even tried to accuse me of having someone else living with me just because I had them walk my rent into the office for me. As a result, they gave me an eviction notice telling me to add the person to my lease or they have to move out. Don't be surprised if you get a call from their lawyer either. They call it, "Standard practice." I can't wait for my lease to expire. I've even seen other people walk into the management office enraged. Good luck complaining about them to the corporate office. They'll just slap them on the hand and apologize to you on their behalf. Their customer service skills are unprofessional to say the least. If you walk into their office mad you'll walk out furious. I have never had any parking or maintenance issues but the attitudes that I have had to deal with are enough to make me head for the hills. I hate this place and I would advise anyone to STAY AWAY.
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