Review History for anonymous

Tierra Del Rey Apartments


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anonymous

Resident 2018 - 2019

11/8/2019

I lived at Tierra for a single year, during which I noticed huge churn in the employees and staff, general incompetence and disorganization from management, and effective negligence to renter concerns. Some of the things I dealt with: (a) many e-mails and phone calls, even for essential concerns like AC functionality, water problems, etc. to get fixed *numerous times*. (b) pretty routine lateness, occasional missing of appointments, and general lack of knowledge from desk employees to handle issues regarding rent, maintenance and lease signing tasks (lots of "uhhh i don't know how to do this, can you come back next week when X person is here?" rinse and repeat nonsense), (c) loud noises from neighbors and management unwillingness to address concerns, (d) VERY frequent water shutoffs and issues. I'm pretty sure all these problems could be addressed by hiring competent people in management and staffing the place, but Tierra has been consistently bad at this. The only redeeming quality of this place is the location, and there are other, better complexes nearby which I believe are much better managed.

    Review 3 out of 37

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    Tierra Del Rey Apartments

    March 2024

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