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Crossing at Montague Apartments

 
 
 
 
 
 

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Resident 2012 - 2016 Not Recommended
Reviewed 09/27/2016
I have lived here for more than four years, overall this is a decent place to live. For the prices that this location is asking for, I definitely believe that there is much better value out there. For a 1 bedroom 1 bath they are asking for $2400, if you do a little bit of research you can find 2 bedrooms for that price if not pretty close. They neighbors were overall pretty good, noise was pretty minimal aside from the occasional party, or kids running around which is any apartment complex you live in. The staff is pretty friendly for the most part, but aside from the office manager there has been a lot of turnover so it does feel like every couple of months there are new faces in the office. My main complaint stems from when the front office literally lost my rent check! As you can imagine I was extremely irritated and upset, I have always paid my rent early and not once have I been late then I found a notice on my door explaining I was late and had 3 days to pay or cancel my contract. When I went into the office, the office manager Tess was not helpful at all and showed no empathy and literally asked me "what do you want me to do". As the office manager, I would expect her to show more professionalism and take ownership of the situation. She did nothing, I had to go back and get another cashier's check issued. There is also a really bad roach and beetle infestation in the shrubs and plants near the parking lot and this has been an issue since I have moved in and nothing has been done after several complaints. I would not recommend this place to anyone based on the poor staff and the roaches, especially for the prices they are asking for.
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Crossing at Montague Apartments

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