Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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The Edge
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Thank you for your feedback, this is something we will definitely bring up with our office team. We would love for you to contact us to discuss these matters in more detail, as we strive to provide the best for our residents! Sincerely, The Edge Management Team
Here at Meadow Lakes our staff strives to provide our residents with an exceptional experience so we were sorry to hear that you stay at our community has been unsatisfactory. We take maintenance issues very seriously and apologize for any issues that you had in regards to your plumbing. Our staff did respond in a timely fashion to address your needs. Our staff takes mold complaints very seriously and although we did not receive any from you personally, we encourage our residents to contact us immediately if they feel they are experiencing any issues with regards to mold so it can be promptly resolved. We were sorry to hear about the issues you experienced with your mailbox. Unfortunately, crime can occur anywhere and while our staff works hard to deter it from our community, we encourage residents to report any suspicious activity to the proper authorities and our office. Residents who are vacating their apartment are returned their deposit less the charges to return the apartment to its original condition to ensure the next resident can enjoy a comfortable living experience. Vacating residents receive a detailed breakdown of all charges and if you have any questions or concerns we welcome you to contact our office. We strive to be fair and respectful in our dealings with all of our residents and apologize again for any frustrations that you may have experienced. We will look to use your feedback to improve moving forward in any way that we can. -The Meadow Lakes Management Team
Dear Melrogcor -- Thanks so much for the great review and recommendation for Meadow Lakes and our amazing staff. We truly appreciate your kind words about our staff and our community; but even more importantly, we appreciate you making your home with us for the past 8 years. It's residents like you that make Meadow Lakes feel like a family. We hate to see you go and hope you'll all find as much happiness in your new home. The Meadow Lakes Management Team
Hi GoosebumpsMan23 -- Thanks so much for taking the time to post a review and recommendation for Meadow Lakes Apartments. We appreciate your positive feedback on our friendly, helpful staff, and our well kept grounds, as well as your suggestions for our community. We truly value your insight and hope you won't hesitate to stop by, or contact us, with any further comments or suggestions. If you provide us with details, we'd be happy to speak to our landscapers about the bushes you noticed or with the neighbors who've occasionally left trash out overnight. The Meadow Lakes Management Team, (209) 524-5524, [email protected]
Dear Jada, We were quite surprised to read your review, as it doesn't sound at all like our community or the kind and dedicated people who work here. We are truly sorry if anyone was discourteous to you or gave you the impression that we are not welcoming to everyone. Since you were just here for a brief visit and may have formed your opinions quickly, we invite you to visit us again. Although we have our challenges from time to time, as all communities do, you'll find that we take great pride in maintaining a clean and pleasant environment and in providing outstanding service to each of our residents and guests. The Meadow Lakes Management Team
Although you're no longer a member of our community, your satisfaction is still very important to us and we regret that your stay with us ended on such a disappointing note. We apologize if anyone was discourteous to you and are sorry that we weren't able to accommodate your request for a dolly at move-out; however, we appreciate you bringing these matters to our attention. We would be very happy to review your file with you and explain or revisit any move-out charges. We can assure you that we abide by all laws governing the acceptance and return of security deposits and charge only to correct deficiencies needed to return the home to the condition it was upon move-in. Homes with pets often require deeper cleaning, and many residents find it helpful to take advantage of the pre move-out inspections we offer, allowing us to walk through their home with them, and point out and discuss potential deficiencies that could be charged against their security deposits if left uncorrected. We encourage you to contact us at (209) 524-5524 if you would like to discuss these matters further. The Meadow Lakes Management Team
Dear Anonymous Thank you so much taking the time to share your experience at Meadow Lakes. We are honored that you have chosen to make our community your home for the last seven years. On behalf of all the staff, we thank you for your positive review and kind words! Our goal is to make you feel right at home and it is great to know that we are exceeding your expectations. We are happy that you are enjoying our convenient location and we will continue doing our utmost to offer outstanding service, and to make Meadow Lakes a great place for you and your family to come home to! Sincerely Maria R. Community Director [email protected] (209) 524-5524
Dear Acousticfoodie, We're delighted to know that you've been happy with your decision to make your home at Meadow Lakes, and we appreciate you taking the time to write in and share your experience with others. We think our location is pretty awesome, as well, and we're glad that you've been pleased with your apartment, our upkeep, and our service. The fitness equipment you mentioned actually has a hydraulic air pressure mechanism and has been extremely reliable for us. We're always happy to show residents how to use it if it is unfamiliar to them. In fact, we're always happy to provide assistance in any way we can. Just stop by the office, call us at (209) 524-5524, or email us at [email protected] Sincerely, Maria R., Community Director
Dear Mozartguy1756, On behalf of all the staff here, we thank you for your review and recommendation of our community. At Meadow Lakes it is our goal to make you feel right at home and we appreciate your kind words on the level of service we provide. We hope to continue to meet your expectations during your stay with us and look forward to having you a part of the Meadow Lakes family for a long time to come. Thanks again! Sincerely Maria R. Community Director [email protected] (209) 524-5524
Dear [email protected] Thank you so much for writing in and sharing your experience at Meadow Lakes and for giving us such a great recommendation. We strive to offer the highest level of service to our residents, so we really appreciate your comments and we are so pleased that you feel safe and comfortable living here. We will continue to do all we can to make this a wonderful place for you to call home. Thanks again!! Sincerely Maria R. Community Director (209) 524 5524 [email protected]
Dear [email protected] We are delighted to hear that you are happy living here at Meadow Lakes. We will continue to offer the highest level of service to you and all of our residents. Your positive review is much appreciated! Sincerely, Maria R. Community Director 209.524.5524 [email protected]
Dear Anonymous, We know that you had a lot of communities to choose from when you returned to Modesto and we're honored that you chose to come home to Meadow Lakes. We work hard to make this a pleasant place to live, so it really does mean a lot to us that you're happy to be back and that you're pleased with our community and with the service we provide. Thank you for taking the time to write in and recommend us! Sincerely, Maria R. Community Director
Dear Anonymous, I appreciate your feedback and I'm very pleased to hear that you're enjoying your new apartment here at Meadow Lakes, especially your updated kitchen. Compared with many other communities, we have quite a lot of parking space, as well as a variety of parking options, so I'm sorry to learn that you're dissatisfied with the parking situation here. We do our best to ensure that the space reserved for each unit is close by and easily accessible, and we provide a number of open spaces in the lot, so it is not necessary to park on the street. Inevitably, there will be drivers who park over the lines, and I will be happy to look into things for you if another resident is consistently encroaching on your space. Our goal is to provide you with an outstanding living experience and I will do all I can to help. Please stop by the office or give me a call at (209) 524-5524 if you would like to discuss this further. Sincerely, Maria R. Community Director
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Superior living is evident in every design aspect of the amazing resort-like apartment home community at Meadow Lakes. Surrounded by gorgeous landscaping, fountains, and ponds, this location promises residents an extraordinary atmosphere and idyllic lifestyle. Interior extras include vaulted ceilings and large walk-in closets. A refreshing swimming pool, and relaxing spa are among many amenities that residents highly regard among its ideal location in North Modesto. Close proximity to an abundance of shopping, dining, entertainment, schools and parks makes Meadow Lakes the perfect place to call home.
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The Edge