Review History for disappointed951

Broadstone Overlook


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disappointed951

Resident 2012 - 2014

4/6/2014

We've lived here for almost two years and will not be renewing our lease for a third. Office staff is VERY RUDE and doesn't care. Any time you make a complaint they don't do anything about it. I have complained that my neighbor was smoking Marijuana all day on his balcony and it was coming into my apartment I was told to "handle it myself". Loud music is a huge issue and I am talking about you can hear it even when your windows are closed at 3am on a weekday. Maintenance is a joke ever since they hired a new manager in late 2013. They don't finish what they start and you have to put in numerous requests or complain to the property manager to get it fixed properly. Parking is horrible people are storing their broken down cars in guest parking. We are constantly having solicitors knocking on our door. And make sure you get there rules about paying rent in writing because they will tell you verbally that rent can be paid up to 12pm on the 4th without getting a $50 late fee yet you will still get one and deny ever telling you anything different. Break ins are common and people coming on to the property to go through the trash looking for cans and anything they might be able to sell. I've even seen tenants going through my garbage right after I put it in the dumpster. Security is a joke they just sit in front of the apartments for one hour every night then leave. They have changed security companied three times in the past two years with no improvement. The rent might be affordable but I would rather pay a little more and live in a much better community.

    Review 5 out of 29

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    Broadstone Overlook

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