Villas at Towngate

Villas at Towngate

(113 Reviews)
13120 Day Street, Moreno Valley, CA 92553
$1,100 - $1,480/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

2 Beds, 2 Baths

Not Available

2 Beds, 2 Baths

Not Available

2 Beds, 2 Baths

Not Available

2 Beds, 2 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B-

Noise

3.0

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

3.3

Neighborhood

3.5

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

B+

Average time to respond to reviews

9.75 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(113)

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date
Avatar

zavieca5

Resident 2020 - 2021

5/4/2021

Jackie B. answered the phone right away. She is friendly, professional, knowledgeable and patient. She solved my problem right away. All of the staff that I have encountered over the past year, such as the original lease agent, Maria L. and the maintenance team haveSee More >
Manager

5/11/2021

Villas at Towngate
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Avatar

anonymous

Resident 2019 - 2020

2/14/2021

DON’T MOVE IN HERE!! I moved in December 2019. It only took me a couple of months to realize how horrible this apartment complex is. First off the management is horrible. The women in the office are uneducated and unprofessional when dealing with them, theSee More >
Manager

2/18/2021

Villas at Towngate
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (951) 653-2308. We look forward to hearing from you.
Avatar

danielmarquezf110

Resident 2020

12/29/2020

David Santos and Anthony Weller are always very kind, respectful, and always get the job done, they go over and beyond to make sure everything is done properly and in a timely matter. I love living here!

Manager

1/4/2021

Villas at Towngate
Danielmarquezf110, thank you for your kind review; we are happy to pass along your comments to the team here at Villas at Towngate! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!
Avatar

anonymous

Resident 2020

12/1/2020

The villas at towngate staff and management is very unprofessional, I was dealing with a major plumbing issue in which was sewer coming through my bathtub which kept occurring after being told It wouldn't come back it had a strong smell that gave me andSee More >
Manager

12/23/2020

Villas at Towngate
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Avatar

anonymous

Resident 2018

5/14/2018

The property is beautiful but that is the only good thing. The lease written is solely for the benefit of the Villas. They do not honor the lease in benefit of the tenant. When I complained about the noise from another resident, which had keptSee More >
Avatar

Rob en

Resident 2018

5/2/2018

We moved in February 2 we so happy with our apartment unit its a grate safe n well maintained place to live ??Misty ??the leasing consultant its just so awesome she impressed the way she helped us shes just the the best leasing consultant iSee More >
Avatar

Kathleen Mattson

Resident 2017

12/1/2017

Hi my name is Laurie and I give the Villas at Towngate a 5-star rating. I have lived here for almost a year and I love them. I enjoy a nice atmosphere with absolute privacy. I recommend asking for Kelly or Michelle in the frontSee More >
Avatar

anonymous

Resident 2016 - 2017

10/5/2017

This place is very dirty, the staircase has never once been cleaned. And I've been here for almost a year. Also the late fee is ridiculous when it's not your fault. I was never notified the wips payment system was down and got charged aSee More >
Avatar

anonymous

Resident 2015 - 2017

3/28/2017

Do NOT EVER STAY HERE! The staff is horrible! The staff lost payment checks for my rent and they also tried charging me for that amount. They also never reimbursed me for the charges I had to take on! They also were extremely racist. EspeciallySee More >
Avatar

anonymous

Resident 2016

10/30/2016

The villas at town gate look nice on the outside don't be fooled, there are roaches in the summer, my neighbors were the neighbors from hell, they were always fighting and police are always in the apartments, they recently got new management and they're terrible,See More >
Avatar

anonymous

Resident 2013 - 2016

10/5/2016

Been here 3 years it is a very nice Apartment. The parking sucks if you have more then 1 car. The cars coming in and out of gate are loud and blar there music all hours of the night. They now allow animals and dogsSee More >

Updated Review

Avatar

Verified Resident 214863

VRP 2014 - 2016

2/3/2016

Nice apartment. Convenient to shopping and commuter freeways. Just really expensive for just an apartment. For rent over $1000 + , you might do just fine pursuing an actual home with possibly a cheaper payment.

Avatar

Verified Resident 209531

VRP 2015

1/6/2016

Parking is a very big issues. There are also roaches. Management is not helpful and maintenance takes very long to full fill work orders. Every night you here neighbours outside yelling and the majority of the time the gates See More >

Updated Review

Avatar

anonymous

Resident 2014 - 2016

1/5/2016

I have no complaints and would recommend this beautiful property that I would go as far as calling it a resort to my family and friends! The landscaping is breath taking and I hope they do not allow pets here. Although, I have seen aSee More >
Avatar

Verified Resident 208777

VRP 2015

1/2/2016

I like these place because, it's close to a lot of stores, and it's quite, but there is something I didn't like it's these apartment building free from pets but lately I being seeing some people have pets, andSee More >
Avatar

Verified Resident 208735

VRP 2015

1/1/2016

This is an excellent apartment community to live. The staff is very friendly and very knowledgeable which makes it so easy to get things done. This community is well maintained....very clean and safe to live. Great indoorSee More >
Avatar

Verified Resident 201331

VRP 2015

11/30/2015

Apartment are very nice, super clean on move-in, spacious and secure. Love the indoor laundry room in each unit. Only downside is the noise at night from some neighbors. But overall this complex is great and I would highly recommend itSee More >

Updated Review

Avatar

Verified Resident 192937

VRP 2012 - 2015

10/23/2015

All in all this is not a bad apartment complex. The most frustrating part of living here is the parking. You are assigned only one spot upon move in. Other than that you are left to search for a spot toSee More >
Avatar

Verified Resident 192029

VRP 2015

10/20/2015

Hate it here! Would never recommend! Poor place to live! lived here less then 12hrs and car was towed cost $322 to get it out because my son forgot to put the parking pass on his mirror. This place isSee More >
Avatar

Verified Resident 191948

VRP 2015

10/20/2015

Area is quiet and the apartments for the most part are fairly new. The community is beautiful and the neighbors respectful. Parking might be an issue, so be prepare to have a hard time finding a parking spot occasionally. See More >
Avatar

Verified Resident 189458

VRP 2014 - 2015

10/8/2015

Office staff Natasha is super friendly and helpful, maintenance crew is great. Do not like the parking situations and security of complex. I would like to see extended hours of the fitness room as I start work early See More >
Avatar

pelerinage

Resident 2015

8/10/2015

I've been a resident here for 9 months and have mostly enjoyed living here, but there have been some very key annoyances. + The biggest would be parking. Each apartment is only allotted 1 reserved carport no matter the size of the apartment. There areSee More >
Avatar

anonymous

Resident 2015

6/11/2015

THE OFFICE MANAGER WHO I'VE NEVER MET BCZ SHE'S "NOT AVAILABLE" ASSISTANT MANAGER, JESSICA & THEIR LEASING CONSULTANT, DANIELLE SHOULD ALL BE REPLACED!!! RUDE! RUDE! NASTY & MORE NASTY! For starters, I was 6 days late on my rent when theySee More >
Avatar

anonymous

Resident 2015

5/2/2015

A $100 increase is absolutely ridiculous. I understand market value, but what happened to smaller increments. Do they decrease when the market value is not favorable to them? I think not.

Avatar

Verified Resident 138198

VRP 2013 - 2015

3/3/2015

So far it has been a good experience some staff members have been a little rude need to work on that other than that so far so good maintenance does good when called . Noise on the dracaea ave side needs to be kept underSee More >

Features & Amenities

Laundry
  • Laundry On-Site
  • Laundry in Units
Parking
  • Covered Parking
  • Private Garage
Other
  • Community Center
  • Controlled Access
  • Gym
  • Hot Tub
  • Pool
Show Less
Show More

Leasing

As you enter The Villas at Towngate apartments, warm to the embrace of this romantic setting. Inspired by fine Italian architecture, with courtyards and balconies, colonnades and arches, everyday is filled with new discoveries, worlds away from the concerns of the day. Canopies of palm trees and profusion of tropical flowers greet you as you meander along leisurely pathways, perhaps on your way to the clubhouse, the pool or the spa. Discover your favorite lifestyle within this private enclave of luxury apartment homes for rent in Moreno Valley. Then, explore the possibilities beyond the gates. Dining, shopping, and entertainment are all within easy walking distance. The complete experience is waiting for you at The Villas at Towngate apartments in Moreno Valley.
This community is managed by

Greystar

B+
B+
Communities
2489

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: How easy is it to find guest parking?

Frequently Asked

What are noise levels like at Villas at Towngate?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Villas at Towngate?
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How safe is Villas at Towngate?
The community is rated 3/5 stars, which is considered being moderately safe on average.
How satisfied are residents with the neighborhood
The community is rated 3.5/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.3/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 9.75 days to their community reviews in the past year.
Who manages Villas at Towngate?
Greystar
What is the pet policy at Villas at Towngate?
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths

Check Availability

Villas at Towngate

July 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Villas at Towngate is an apartment in Moreno Valley in zip code 92553. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Grand Terrace, Loma Linda, Riverside, Redlands, and Perris. 92557, 92518, 92551, 92555, and 92508 are nearby zips.