Review History for anonymous

Americana Apartments


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anonymous

Resident 2012

11/8/2012

THE WORST!!! If you consider living there - DON'T. We just moved to CA, so we didn't know anything about the area. We have a dog, and because of his breed we were having troubles finding an apartment. We were told on the phone and multiple times in person that "The Americana" has no problem with the breed of our dog because it has been taken off of the "Restricted Breeds List". We filled out our application, and noted there as well what kind of breed our dog is - apparently not a problem. When I asked the guy he said "Yes, his breed has been taken off the list". Our move in date was in the end of July. We drove there with a full U-Haul truck and were turned down the day we were supposed to move in because of the breed of our dog. You can only imagine how devastating that was. These employees at the Americana have no clue what they are doing. They don't even answer the phone, and when you leave a message, they never call back, ever. The manager has all the time in the world walking around doing nothing but playing with her dog in front of potential renters. She proved that she couldn't care less. When we asked her about helping us finding a place since they totally screwed us, she said "Well, you can go through Craigslist and try to find something there". WHAT???? This place is an absolute shame. Oh, and by the way, they will show you the upgraded model apartments, not the actual unit, which are old, terrible looking and noisy. I would strongly recommend to rent somewhere else. The Americana is simply a joke!!

    Review 16 out of 157

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