Avalon Towers on the Peninsula
Resident • 2002 - 2005 Not Recommended
After two rapid changes in management and office staff both the quality and availability of services at this property has fallen to useless levels. The property is not kept clean, apartments are not properly cleaned and painted prior to move-in. Maintenance requests are ignored. "Extra" services like dry cleaning and accepting packages is useless since the concierge desk is rarely staffed and when it is the staff members are rude.<br>Specific requests are agreed to by the staff and then never acted upon. This is especially true of requests when residents are out of town.<br>Increasing levels of crime at the property are being ignored by the property management.<br>Three years after construction, the bathroom fixtures and balcony railings at the property are corroded. Carpets and other fixtures are stained and worn to the point of needing replacement. Property management hsa been repeatedly notified and done nothing to rectify these issues.<br>Staff are inconsiderate and generally rude. This lack of courtesy extends to the point of the staff exchanging insulting comments about residents in the office while the resident is making a maintenance or service request.<br>Pleasant community touches include concierge staff browsing internet porn when residents approach the concierge desk in the lobby.
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