I lived at Madera Apartments for about a year and I have to say that it was overall a great experience. The service team was small but very accommodating. They never hesitated to bring up a package when requested and they were quick to fix a maintenance issue.
Only a few issues was the sound of the Caltrain, but you have to take the good with the bad. Being so close to the train has it benefits. The apartments are all carpet, which isn't ideal. And there were a rash of thefts.
But all in all, it was a positive experience.