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Vineyard Terrace

107 Stonehouse Drive, Napa, CA 94558
107 Stonehouse Drive, Napa, CA 94558

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Vineyard Terrace

 
 
 
 
 
 

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Ratings & Reviews (37 Reviews)

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Resident 2018 - 2019 Not Recommended

Updated 07/01/2020

Reviewed 07/01/2020

I like to think I'm a reasonable individual who is patient and understanding with any company and its employees as we are all human and make mistakes even in a professional capacity. Vineyard Terrace, its employees, and its home offices in Calabasas, however, will not treat… See More
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s reynolds • Resident 2013 - 2014 Not Recommended

Updated 10/20/2014

Reviewed 10/20/2014

Do Not Live Here, The management is absolutely horrific and they lie. We lived there for 1 year and had maintenance come over 21 times because of everything that breaks. The walls are super thin so you can hear everything that goes on next door and… See More
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Kawasakizx10 • Prospective Resident Visited 2014 Not Recommended

Updated 03/27/2014

Reviewed 03/27/2014

I worked at Vineyard Terrace for about six months recently. The property is prone to flooding during heavy rain storms, and the last one we had i was called out to the property on both Saturday and Sunday for water nearly in the homes of three… See More
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Resident 2013 Not Recommended

Updated 02/18/2013

Reviewed 02/18/2013

Remember that apartment complex in college that did everything they could to treat you like you were beneath them, make things so difficult for you that you no longer hassled with going into the leasing office or making maintenence calls, and the deposit never came back… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, We are sorry to hear that your experience living at our community did not meet with your expectations. We appreciate your feedback and strive to deliver excellent customer service, to all our residents. Had we known that there was a delay in your receiving your move out statement, we could have verified your mailing address to ensure it was sent to the correct forwarding address. Please contact the Leasing Office as soon as possible so we can rectify this issue. Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. We do appreciate your residency and hope that you will return to Vineyard Terrace again in the future. Kind Regards, Vineyard Terrace Management

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sbeth700 • Resident 2009 - 2013 Recommended

Updated 02/12/2013

Reviewed 02/12/2013

I have lived at Vineyard Terrace since 2009, and its really unlike any other apartment complex I ve ever lived at. The little cottages are a refreshing break from 3-4 story apartment buildings. I m so surprised to see the negative reviews about the property, and… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, Thank you for your feedback, we are pleased that you have enjoyed your residency at Vineyard Terrace. We know there are many places you can call home and appreciate your choosing our community. We are delighted to have you as a resident for another 15 months at least! The dog park was a very exciting addition to our community, and we are thrilled to hear that you are enjoying it. Please let us know if you have any other recommendations to share with us about our community, we take customer service very seriously and aim to provide our residents with the best possible living experience at all times, we would love to hear any ideas you may have. Sincerely, The Vineyard Terrace management team

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mrosas1994 • Resident 2012 Not Recommended

Updated 01/28/2013

Reviewed 12/10/2012

I have only been living here for a few months and I am not very happy. Like others have said the staff is so rude and try to blame there bad organization on you. Not all of our appliances worked when we moved in and as… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, We are sorry to hear that you have been dissatisfied with your experience living at our community. We value the service we provide to our residents and our goal is your satisfaction. We do appreciate your feedback, and contacted you January 8th, 2013 to see if there was anything we could do to make your experience here a better one. Residents can submit a maintenance request 24 hours per day on our on line Resident Portal, we will be sure to resolve any outstanding concerns that you have. Thank you for taking the time to share your concerns and we hope that we will have another chance to provide you with excellent customer service. Sincerely, The Vineyard Terrace management team

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ASwadner • Resident 2012 Not Recommended

Updated 10/20/2012

Reviewed 10/20/2012

I really like my apartment, but I could do without the staff. As has been noted, they are rude and unhelpful. Not a single appliance worked when I moved in in spite of being told "everything was new." Within the first week, they were here to… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, I am sorry to hear that your experience living at our community has not met your expectations. That was truly not our intention. We really appreciate your feedback and hope that you do give us a chance to make things right! We take all maintenance issues seriously and address them as quickly as possible. I would be happy to investigate this issue for you as it is not to our standards to have residents wait for maintenance requests to be completed that are as important as this. Please accept our apologies for any inconvenience this may have caused. Our management staff is there to assist you with any questions or issues you may have. Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. Kind Regards, Vineyard Terrace Management

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Resident 2012 Recommended

Updated 09/27/2012

Reviewed 09/27/2012

If you're looking for charm, Vineyard Terrace has it ! I've been here over 9 mos. & find everything to my liking. The location in Napa is convenient for shopping, banking, restaurants & is just moments away from winery hopping along Silverado Trail or Hwy. 29.… See More
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ninalinda11 • Resident 2011 - 2012 Not Recommended

Updated 07/28/2012

Reviewed 07/28/2012

The cottages are every nice but unfortunately dealing with the staff is a very unpleasant experience to say the least. ----- is very rude and unprofessional. She treats tenants in a very degrading way. Every time you ask for something they make the experience as hard… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, We are sorry to hear that you had a dissatisfying experience here at our community. We really appreciate your feedback. Providing excellent customer service to our residents is our number one priority at all times. Our management staff is there to assist you with any questions or issues you may have. Maintenance requests can be completed on line 24 hours per day on our resident portal. Our office is open six days per week and we would appreciate another chance to make things right! Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. Kind Regards, Vineyard Terrace Management

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Saracharlotte • Resident 2011 - 2012 Recommended

Updated 06/30/2012

Reviewed 06/30/2012

My Husband and I have lived at Vineyard Terrace for the past year, the staff has always been super friendly and Attentive, we've only had two needs for maintenance in that time and both were handled very quickly and efficiently. The landscaping is always nicely maintained… See More
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Resident 2011 - 2012 Not Recommended

Updated 05/24/2012

Reviewed 05/24/2012

I have been living here for a while now and, ----- is very rude in general. We knew it was going to suck even before we signed our lease, because of the reviews found on this website, but unfortunately this is pretty much the only place… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, I am sorry to hear that your experience living at our community has not met your expectations. That was truly not our intention. We really appreciate your feedback and hope that you do give us a chance to make things right! We take all maintenance issues seriously and address them as quickly as possible. Our management staff is there to assist you with any questions or issues you may have. Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. Kind Regards, Vineyard Terrace Management

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Jmores01 • Resident 2012 Recommended

Updated 03/21/2012

Reviewed 03/21/2012

I don't get all these negative reviews! Me, my husband, and son has lived here for over a year and I just resigned for another 15 months. The manger Julie is really nice and so is the gal ashley. Anytime I need anything fixed I use… See More
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Tezzie03 • Resident 2011 - 2012 Not Recommended

Updated 01/29/2012

Reviewed 01/29/2012

I absolutely dislike how management and maintenance is run at this property. I have had at five occasions where I have had to hound and call multiple of times for each occassion to assist with either my roof leaking (twice on two seperate units), water heater… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, I am sorry to hear that your experience living at our community has not met your expectations. That was truly not our intention. We really appreciate your feedback and hope that you do give us a chance to make things right! We take all maintenance issues seriously and address them as quickly as possible. Any maintenance requests can be made 24 hours per day on our on line resident portal. If you have a maintenance emergency, a live operator will assist you to dispatch help if needed. Our cottage style units afford more of a home feeling, not sharing floors or ceilings with other units and are nicely spaced out from each other while still being part of an apartment community Our management staff is there to assist you with any questions or issues you may have. Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. Kind Regards, Vineyard Terrace Management

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Resident 2008 - 2011 Not Recommended

Updated 10/10/2011

Reviewed 07/01/2011

Although I liked the location of my apartment, management is so poor right now at this complex that it outweighs any good about it. Office staff and -----, the manager, avoid dealing with tenants and tenant issues, most of the time not even answering the phone… See More
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naparenter • Resident 2011 Recommended

Updated 09/09/2011

Reviewed 09/09/2011

I have lived here about six months and it is a very nice place to live. I live futher into the area not in the apartment complexie type area, which I think is what gives the place more of the negative reviews. It is fantastic having… See More
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Resident 2011 Not Recommended

Updated 07/07/2011

Reviewed 07/07/2011

-been here for a little over 3 years... still living here -these funky looking 4-plex "cottages" are built on top of wood. so you can feel all your neighbors walking around. walls are thin, you can hear neighbors talk/sneeze. -tons of spiders and other pests.. pest… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, We are very sorry to hear that you have had a negative experience at Vineyard Terrace. We want your stay here to be a positive one. Our number one goal is providing a satisfying living experience to all our residents and for you to be comfortable inside and outside of your home. Our cottage style units afford more of a home feeling, not sharing floors or ceilings with other units and are nicely spaced out from each other while still being part of an apartment community. We do have routine pest control prevention and are happy to address any issues that you are having. Maintenance requests can be submitted on line 24 hours per day on our resident portal. Management staff is continuously improving the property so that our residents can have a beautiful community to call home. Our office staff is here to assist you with any questions or concerns that you may have. We hope you will give us another opportunity to make it right! Kind regards, Vineyard Terrace Management

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vinegal707 • Resident 2011 Not Recommended

Updated 07/02/2011

Reviewed 07/02/2011

I would be VERY suspect of "Love living here" review...sounds like a management posting. The good: 1) Lovely, safe setting adjacent to beautiful park 2) Nice Pool/ BBQ area (cleaning can be suspect) 3) Small workout area 4) Covered parking 5) Pet friendly (if you are… See More
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Resident 2011 Recommended

Updated 06/16/2011

Reviewed 06/16/2011

I just moved in a few months ago and so far I've been very happy living here and with the response time of the management team. There were a few little things that needed adjusting upon move in but those were handled quickly. I love the… See More
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mntbikeguy59 • Resident 2011 Recommended

Updated 06/15/2011

Reviewed 06/15/2011

I really love it here. The management is great. Maintenance is spectacular.
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Resident 2010 - 2011 Recommended

Updated 06/15/2011

Reviewed 06/15/2011

My boyfriend and I love living here! We have a 2 bedroom cottage and absolutely love the fact that no one is above us. I'm not really sure what the review below mine is talking about, because I had an issue with pests and I called… See More
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Resident 2010 - 2011 Not Recommended

Updated 02/27/2011

Reviewed 02/27/2011

Not worth the money, time, trouble and discontent you'll endure. The heaters don't work, they blow cold air and run all night long. The people in the management office lie to your face and once you've moved in, they are condescending and treat you like dirt.… See More
Vineyard Terrace Manager26/26/2013

Dear Resident, We are sorry to hear that you had a dissatisfying experience here at our community. We really appreciate your feedback. Providing excellent customer service to our residents is our number one priority at all times. Our management staff is there to assist you with any questions or issues you may have. Maintenance requests can be completed on line 24 hours per day on our resident portal. Our office is open six days per week and we would appreciate another chance to make things right! Since you review the flooring in the gym has been replaced with a nice, sanitary flooring and management continuously checks to make sure that it is a clean and calm environment for our tenants to exercise in. Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. Kind Regards, Vineyard Terrace Management

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Resident 2010 - 2011 Not Recommended

Updated 02/21/2011

Reviewed 02/21/2011

Office management is horrible. They're accommodating when you're interested in living here, but once you move in, you're invisible. They are all young and have condescening attitudes. The heating units do not work during cold weather - we set our thermostat at 68 and it will… See More
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Resident 2011 Not Recommended

Updated 01/02/2011

Reviewed 01/02/2011

Lived there for 9 months. Had some issues with rent and late fees due to their error. They said the fees would be waived but sure enough when I moved out they took the fees out of my deposit. I will be fighting the issue. As… See More
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Resident 2009 - 2010 Not Recommended

Updated 10/26/2010

Reviewed 10/26/2010

I wrote a previous lukewarm review, and wanted to come back and amend it. We moved out of Vineyard Terrace 2 months ago, have been told about a dozen times they are sending back our deposit, and have yet to receive it. We are at the… See More
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napashome • Resident 2009 - 2010 Recommended

Updated 06/10/2010

Reviewed 06/10/2010

I have lived here for over a year now, and things are finally running smoothly. The staff has been planning tons of fun resident parties & events!!! We have new pool furniture now, and the office bought BBQs for the residents to use which is nice!… See More
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Features & Amenities

Laundry

  • Laundry in Units

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $2,217

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $2,411

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $2,209

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $2,320

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $2,967

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Vineyard Terrace is an apartment in Napa in zip code 94558. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $2,209 - $2,967. Nearby cities include Yountville, American Canyon, Sonoma, Glen Ellen, and Vallejo. 94559, 94599, 95476, 94503, and 95416 are nearby zip codes.

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    • (Resident photo uploaded on 02/12/2013) Image of Vineyard Terrace in Napa, CA
    • (Resident photo uploaded on 10/14/2008) Image of Vineyard Terrace in Napa, CA
    • (Resident photo uploaded on 10/14/2008) Image of Vineyard Terrace in Napa, CA
    • (Resident photo uploaded on 10/14/2008) Image of Vineyard Terrace in Napa, CA
    • (Resident photo uploaded on 10/14/2008) Image of Vineyard Terrace in Napa, CA
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