Review History for anonymous

Vineyard Terrace


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anonymous

Resident 2013

2/18/2013

Remember that apartment complex in college that did everything they could to treat you like you were beneath them, make things so difficult for you that you no longer hassled with going into the leasing office or making maintenence calls, and the deposit never came back at the end even though your apartment was in pristine condition? Welcome to Vineyard Terrace. The only thing going for this place is the city it's located in. On a level of 1 to 10, the professionalism at this place is a -100. You almost think you might be on a reality show at first, until you realize that people can actually be employed and get away with being that rude (don't ask me how). Avoid this place like the plague unless you are a glutten for punishment. (Oh, and the positive reviews for this place? Yeah, the management. Go knock on some doors and see what people think if you don't believe me. The tenants despise the place.)
    Manager

    6/26/2013

    Vineyard Terrace
    Dear Resident, We are sorry to hear that your experience living at our community did not meet with your expectations. We appreciate your feedback and strive to deliver excellent customer service, to all our residents. Had we known that there was a delay in your receiving your move out statement, we could have verified your mailing address to ensure it was sent to the correct forwarding address. Please contact the Leasing Office as soon as possible so we can rectify this issue. Please feel free to reach out to the management team for any additional concerns or if there is anything we can do to help remedy your experience. We do appreciate your residency and hope that you will return to Vineyard Terrace again in the future. Kind Regards, Vineyard Terrace Management

    Review 2 out of 37

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    Vineyard Terrace

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