Review History for anonymous

Arroyo Villa Apartments

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anonymous

Resident 2015 - 2017

6/13/2017

I never had seen such a rude, mean and disrespectful people managing apartment complex. They should not be treating people in the manner they do though. Mary is very rude. Mary is most disrespectful, rude, and unprofessional person I've ever met. They do not explain why but they say that they "routinely " contract for carpet cleaning, window cleaning, and housekeeping, regardles of the condition of the apartment, and that they take this money out of the security deposit. They provided itemized charges for Apartment Clean, Carpet Clean, Painting. Left with the place in great condition and even then they charged and didn't return the whole security deposit. On top of this, they are charging me for replacing the Carpet and they threaten to pay the charges. Also, they closed the swimming pool and Gym for months saying that they are renovating. If they are genuine they should have reduced the rent for the period of months they closed the swimming pool and gym amenities.

Review 2 out of 60

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Arroyo Villa Apartments

August 2021

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