I laughed reading some of these reviews. I have lived here since 2001. There have been bad managers, but the one we have now is very nice. In the 16 years I have lived here the rent check got lost once - not bad when you realize that is 192 checks. I replaced it and there was no problem. In this time most of my neighbors have been fine. It is true that you there is no one in the office to accept your package, but, to me that is not that big a deal. It's pretty good here.