#16,340 #6 #1,094

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Universal Point

7240 Lankershim Blvd, North Hollywood, CA 91605
(37 Reviews)
$1,589 - $2,121/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Universal Point Reviews

(37)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2020

1/14/2024

Thieves

I had originally gone to one of their associated buildings and was sent there by someone in that office. The managers of Universal Pointe tried to bully me into moving there and Iā€™m certainly glad that I didnĆ¢ā‚¬ā„¢t. It had no fridge and just seemedā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2008 - 2023

    10/28/2023

    Party in the parking

    There is always groups of people in the parking at night smoking, drinking playing loud music. Always people sitting in their car late night. Many cars that don't live here comes in and out all the time. Manager does nothing about these suspicious activity. Theā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2020 - 2022

      5/2/2022

      Manger is very disrespectful

      When Javier was the manger I never got a write up because I never cause issues she stop the other staff office guy from giving me information she have broken tenets rights was here I have never lived with so many racist people in myā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2019

        9/16/2019

        This place seems really great during the tour and for the first month or so, but be warned this place is infested with roaches and the management is incompetent. The night "security" just sits down and smokes or plays games on their phones, management neverā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2015 - 2019

          6/12/2019

          Absolutely the most abominable place to live! Do not, I repeat, DO NOT waste your time, money and moments considering this place to live!!! This apartment is far beyond repair and fixing and you will suffer from the moment you move in until the momentā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2019

            5/14/2019

            Management has been great. Javier has been very helpful and is always very reliable and available when needed. Place is nice and clean. maintenance is always on point! Haven't had a problem since our moved. Happy with our new home.ā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019

              4/6/2019

              I don't even know how to express in words how infuriated I am with the new management. I live in a 2 br 2 bath with only one parking space and we have 2 cars. Which to think we were supposed to be provided withā€¦Ā See More >
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                Stefany_M

                Resident ā€¢ 2019

                4/3/2019

                Do not rent an apartment here, the new manager is very strict, he don't lets you have plants, curtains and does not let the children go outside playing! he wants everyone to be inside their apartments! and there is also a plague of large cockroachesā€¦Ā See More >
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                  anonymous

                  prospective ā€¢ Visited 2017

                  5/27/2017

                  I toured Universal Pointe a few weeks ago. I found the property to be an older property but it seems well maintained te grounds are really pretty and the pool was sparkling and inviting. The office staff were really nice to us. Theā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2014 - 2015

                    11/16/2015

                    Worst place to live. DO NOT ENTER. INFESTED with roaches! Ruben, the ditsy manager who is never to be found and extremely hard to contact is one of the worst I've ever have to dealt with. He has lied straight to my face and hasā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2013 - 2014

                      12/11/2014

                      I wouldn't recommend this place for anything! In general-The price isn't worth the hassle, the roaches, the noise/mariachi music into the evening that they allow, lots of children running around, trash inside the premises (but they keep the outside in condition for appearances sake),ā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2011 - 2014

                        2/24/2014

                        I would say you pay for what you get. Mariela the receptionist is not professional and is clueless about customer service. As a read about another tenants experience about walking in to the office and feeling awkward because nobody acknowledge her, same thing happenā€¦Ā See More >
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                          madrenter247

                          Resident ā€¢ 2012

                          12/12/2012

                          To Whom It May Concern, (I reached out to management and the regional manager and have asked this matter be concluded but have gotten no help.) Hello I am a resident at the Universal Pointe Apartments at 7240 Lankershim Blvd, North Hollywood which is said toā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2012

                            3/20/2012

                            Awful place to live in only because i have a contract i haven't moved out. Totally this place doesn't care about tenants needs especially the secretary Maricela she is just a big snob I HATE HER A LOT!!!! So to who ever plansā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2011

                              9/15/2011

                              The pipes are really old so my whole body rashed out even now I have daily rashes bc the water is yellow and that's with a shower filter. It is very noisey with children and tenants yelling all the time. And the childrenā€¦Ā See More >
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                                rentersfv

                                prospective ā€¢ Visited 2011

                                9/13/2011

                                I came in to inquire about an apartment and before I can even ask a question the managers says "we don't have any apartments to show! Very rude and with an attitude. Don't rent from themā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2005

                                  6/30/2011

                                  hey young lady that's cool that you feel universal is cool but it also sounds like things haven't changed that much, it was ------ when i lived here in 2005 and it sounds like it's still ------. same ---- different toilet. the neighborhood is offā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2011

                                    2/23/2011

                                    I am very shocked about the reviews on Universal Pointe. I have been living there a little over a year and honestly, it's not that bad. The neighborhood is definitely nothing special, you're in the straight-up barrio (and that's putting it lightly). ā€¦Ā See More >
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                                      dutchdapg26

                                      Resident ā€¢ 2009 - 2010

                                      1/21/2011

                                      Worst place I have ever lived in my life. I read these reviews before I moved in there and didn't believe it...now I know! Get ready for roach central. Also I got bed bugs from my neighbors because you cant help butā€¦Ā See More >
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                                        solow98

                                        Resident ā€¢ 2009 - 2010

                                        6/15/2010

                                        Moved into this place out of impulse mostly and was actually impressed by the interior ground area, but then ... This place claims to have a hot tub (never hot, never open), a pool (never open, currently empty), a sauna (locked, never been open), aā€¦Ā See More >
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                                          jill009

                                          Resident ā€¢ 2010

                                          6/15/2010

                                          i was living here there i agree with the guy who posted the review about hot water. i had complain i dont have hot water every morning the manger ignored me there are roaches i complained and complained they got upset. the worst thingā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2009 - 2010

                                            6/15/2010

                                            renter beware! for the most part you get what you pay for, but don't be fooled, there is no fitness center, sauna, dishwasher, and the pool is always closed. maybe 1day every two weeks it will be open, and the hot tub doesn't work. Theyā€¦Ā See More >
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                                              m.bentdahl

                                              Resident ā€¢ 2009

                                              11/9/2009

                                              *I have never lived in such a disrespectful complex. It takes multiple times to ask for something to be fixed in your apartment *My apartment flooded twice in one week *Children are always very loud and noisy (much more than usual because the parents are notā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2004 - 2005

                                                4/16/2009

                                                TO WHOM THIS MAY CONCERN: the 10 ------ survival rules when living in universal "------ --- " point. i could add more to this list but it would take too long. anyway be safe folks. 1. before renting a closet, oops, i mean "apartment" check outā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2005

                                                  2/17/2009

                                                  to all of the folks who live in universal point right now and who are trying to move because of the poor conditions, good luck. i use to live in your complex in 2005. i signed a 6 month lease with my girlfriend at theā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Weight Limit: 25lbs. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 37 number of votes by renters, Universal Point is currently rated 2 out of 5 stars.
                                                    Universal Point is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Universal Point is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Universal Point is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Universal Point is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Universal Point is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Universal Point is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Weight Limit: 25lbs
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Universal Point

                                                    March 2024

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                                                    Universal Point is an apartment in North Hollywood in zip code 91605. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,121. Nearby cities include Valley Village, Toluca Lake, Studio City, Sherman Village, and Valley Glen.

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