What are noise levels like at Alder Apartments?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Alder Apartments?

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is Alder Apartments?

The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 89.47% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 26.74 days to their community reviews in the past year.

Who manages Alder Apartments?

Greystar Real Estate Partners, LLC

What is the pet policy at Alder Apartments?

Dogs Allowed Deposit: $500 Rent: $50 Restrictions: Breed Restrictions Apply. Cats Allowed Deposit: $500 Rent: $35

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Alder Apartments, Northridge, CA

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.7
Office Staff	4.3
Maintenance	4.7
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	19

Manager's Review Engagement

Percentage of reviews responded to	89.47%

Manager's Review Reply Time

Average time to respond to reviews	26.74 days

Ratings & Reviews (37 Reviews)

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Verified Resident 805352 • vrp • 2017 - 2020

Updated Review

02/12/2021

I Love living here. Staff is great, most residence are clean and friendly. Wish there was more storage area in the units. In the last year the new team has left gifts on ur doors for the holidays. Response time is great when you have questions.… See More

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Previous Review

· 09/10/2020

Verified Resident 869000 • vrp • 2020

02/01/2021

Been great and helpful, the staff is nice and its in a great location that provides everything I need. It has a lot of space and affordable compared to other locations Ive looked into, and its pet friendly.

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Verified Resident • vrp • 2020

01/15/2021

Everyone is great. Super nice and responses are right away. Always willing to help. The only real concern I have are the homeless people around the building. Its scary to go on walks especially as a female. Theyre there everyday and I get worried sometimes if… See More

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Alder Apartments Manager

01/18/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Verified Resident • vrp • 2019 - 2020

12/25/2020

Communication from staff is not good. Cant get a hold of the leasing office ever. Residents openly smoke pot and staff does nothing about it. Residents allow their dogs to urinate and defecate anywhere and dont clean it up. Trash piles up in the trash rooms.… See More

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Alder Apartments Manager

01/18/2021

Hi Verified Resident 857060, we regret to hear that you are displeased with your recent experience with us. If you have any further questions, please give us a call. We're always happy to help!

Verified Resident 839438 • vrp • 2020

11/03/2020

Alder is a great community. Staff is very accommodating. Maintenance was quick to correct problem. Housekeeping always at work. Alder is close to shops, restaurants and freeway. A really nice community. See More

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Alder Apartments Manager

11/20/2020

Hi Verified Resident 839438! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

Verified Resident 834439 • vrp • 2020

10/20/2020

The property is well maintained and my experience as a new tenant has been fairly well especially upon move in. The area that I feel could improve on is the communication. I ordered lights and was informed that its back ordered but havent been told an… See More

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Alder Apartments Manager

11/03/2020

Verified Resident 834439, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Verified Resident 834381 • vrp • 2020

10/20/2020

Due to covid a lot of things are shut down, so thats a bummer but its to no fault of the community itself. My apartment is nice. Much like any apartment building in a city, there is a lot of noise in and around the building.… See More

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Alder Apartments Manager

11/03/2020

Verified Resident 834381, thank you for your kind review; we are happy to pass along your comments to the team here at Alder (Parthenia)!

Verified Resident 764582 • vrp • 2016 - 2020

09/29/2020

I love this place!! All team members seem to work for same porpuse...A NICE AND ENJOYABLE PLACE TO LIVE!!..If call office they take your time to speak with you. If I place in order to fix any issue, they come to your place and fixed. If… See More

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Alder Apartments Manager

10/21/2020

Verified Resident 764582, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 819158 • vrp • 2018 - 2020

09/16/2020

I might think twice when i decide whether to move to Alder again. I like the facility, but to be honest, the neighbourhood environment is not very clean and quiet. Especially when i living next to Mc Donald's, there is too much noise what i have… See More

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Alder Apartments Manager

10/21/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for leaving feedback. Please reach out to us at (818) 812-9784 so we may identify ways to improve your experience.

Verified Resident 818719 • vrp • 2019 - 2020

09/15/2020

I enjoy living at Alder. The staff is very helpful and I love the amenities and the over all look of the community. My work preset are always taken care of the same day and the property is well taken care of and clean. They do… See More

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Alder Apartments Manager

10/21/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!

Verified Resident 812271 • vrp • 2020

09/06/2020

Its great here at alder. I have lived over 5 luxury apartment complexes and this is by far the best . I have had great experience here in the first month of my move in date . The entire building has great residents and security is… See More

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Alder Apartments Manager

09/13/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Verified Resident 801651 • vrp • 2020

08/09/2020

The apartments are very clean, staff here are excellent. From security to maintenance everyone I've encountered has been extremely helpful and friendly. Any question or problem I may have had was answered and taken care of that day. See More

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Alder Apartments Manager

08/12/2020

Verified Resident 801106 • vrp • 2020

08/07/2020

From move in to now this place is amazing, no noise like that really neighbors are nice and helpful. Parking could be a little bit better, pool area is very nice and set up resort style and is clean every couple of hours due to Covid… See More

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Alder Apartments Manager

10/21/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

Verified Resident 799772 • vrp • 2020

08/04/2020

At a glance, the property looks phenomenal. From amenities to floor plans and website quality, everything is beautiful. Once you see it you realize its 100% accurate. I will say I was hesitant to make the jump and apply because of the poor reviews that I… See More

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Alder Apartments Manager

08/12/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alder (Parthenia)!

Verified Resident 794161 • vrp • 2018 - 2020

07/21/2020

I have been living here for 2 years. Overall the experience is satisfying. Most parts of the management are very professional. Especially the cleaning is very good. However smoke/vaping controls is one thing I think can do better.

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Alder Apartments Manager

08/04/2020

Hello ! Thank you for your kind words! Residents like you make Alder a great place for all to enjoy! The Alder Team

Verified Resident 792938 • vrp • 2020

07/18/2020

Alder apartments is a hard competitor to beat in the Valley. Better pricing, square footage, and amenities than most other apartment buildings in the area. If your are looking for an apartment building that has everything you need and anywhere from 300-500 dollars less than almost… See More

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Alder Apartments Manager

08/04/2020

Hello ! Thank you for your kind review! Residents like you make Alder a great place for all to enjoy! The Alder Team

Verified Resident 787029 • vrp • 2016 - 2020

07/04/2020

I've been living here for almost four years and enjoy being here. The community is quiet and safe, great amenities, and professional staff. Love the food truck Wednesdays. Not planning to move anytime soon. Great place to live! See More

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Alder Apartments Manager

08/04/2020

Hello ! Thank you for your kind words! Residents like you make Alder a great place for all to enjoy! The Alder Team

Verified Resident 780827 • vrp • 2016 - 2020

06/17/2020

This has got to be my worst experience living in any apartment building. Nobody pays this much money only for the alarms to be going off at ungodly hours in the middle of the night and not to mention during the day as well.

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Alder Apartments Manager

08/04/2020

Hello Verified Resident 780827, thank you; we appreciate your feedback! We are working on improving that inconvenience

Verified Resident 767361 • vrp • 2019 - 2020

05/09/2020

Ive been here since 2019 and havent had any trouble other than the occasional dog barking but that comes with the territory. The alder is a nice building in a great location but overpriced to say the least.

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Alder Apartments Manager

08/04/2020

Hello ! Thank you for your kind words! Residents like you make Alder a great place for all to enjoy! The Alder Team

Resident • 2020

01/30/2020

I like the amenities and that our parking spots are on the same floor that we live on. The courtyards are convenient for taking our dogs too. The gym is nice and convenient and private. I can't wait to use the pool and hot tub ??… See More

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Alder Apartments Manager

02/21/2020

Hello, Thank you for the review and we do have amazing amenities and keep a look out for our resident events, you will enjoy them. If I can help in the future, I can be reached at 1-818-812-9784 or [email protected] Thank you, Richard

Former Resident • 2019

12/22/2019

Such an irresponsible and terrible management experience. He is putting the apartment in a very lower level and class. There is no one to answer your questions. The time they changed the previous manager everything changed. They are rude to customers

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Alder Apartments Manager

01/02/2020

Hello Anonymous, Thank you for the comments and feedback and if you would like to provide me with more details I would love to hear them. If you need anything in the future, I can be reached at 1-818-812-9784 or via email at [email protected] Thank you, Richard

Resident • 2019

12/17/2019

Incredibly bad management and the team. Everything they have here is to attract new people. Not so much for the people who live here. They provide camera, gate and security staff, your car still got break in. And they staff is rude and act like non… See More

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Alder Apartments Manager

12/19/2019

Hello Anonymous, Thank you for the feedback. If you would like to discuss this further and provide a few more details, I can be reached at 1-818-812-9784 or via email at [email protected] Thank you. Richard

Resident • 2017 - 2019

10/19/2019

I hate this community when I left home at 9:00p.m. to pick up my daughter and came back home at 10:00pm, there was someone else's car parked in my spot already. At first, I just tried to find who it was, so that they could move… See More

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Alder Apartments Manager

10/23/2019

Hello Eunice, I am sorry to hear you had a bad experience and thank you for bringing this to my attention. We do tow cars if necesary and follow all towing laws when applicable. I will look into this for you and i would be interested in seeing the video if you are wiling to share. If I can help in the future, please feel free to contact me at 1-81812-9784 or via email at [email protected] Thank you, Richard

Amber_R432 • Resident • 2019

03/31/2019

I have already recommended the place to my friends who have moved in as well. The amenities are excellent, especially the gym, the pool table and free Saturday yoga classes. There is also a dog spa for people who have pets. The package retrieval process is… See More

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Alder Apartments Manager

04/17/2019

Amber_r432, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

Margarita_C245 • Resident • 2017 - 2019

03/25/2019

Alder Apartments is a well put together community. From the first tour, to move-in day, any and all employees we interact with are incredibly friendly, and were very adamant about this community being simply not just an apartment complex, but a home to return to at… See More

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Alder Apartments Manager

04/14/2019

Hi Margarita_c245, thank you so much for your positive comments about Alder (Parthenia)! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Updated Review