I lived at the Lassen Village apartments for about two years. Ive never experienced such great customer service from an apartment manager. Since Alicia Shell became the on sight manager she has been wonderful to me. She's very straight foward, honest and understanding. She has compassion and will go out of her way to help you and make sure you are taken care of in every way shape or form. It has truly been a great living experience and It is a bitter sweet moment for me to have to leave. I will definitely suggest the Lassen Village apartments to any and everyone looking for somewhere to residing, you most definitely wont be dissapointed.