I stayed at the Northridge Village Pointe apartments for approximately 8 months (August 2018 - March 2019) and left early due to noisy upstair neighbors. I notified the apartment manager - who also lived in the apartment above me - and she was responsive to our first complaint. However, the second time we complained she had one of her employees call me telling me that she could not do anything about it and that the noise I was hearing was her grandchildren. The noise was so bad that I would leave the apartment nearly everyday because I could not concentrate while working on homework and I could not relax. Quiet hours in the apartment complex was 10pm to 8am and I would sometimes hear the grandchildren running track upstairs past 11pm. It was ridiculous! I stayed in apartment ----. So if you are thinking about renting from this place then do NOT apply for apartment ----. The address to the apartment complex is 17171 Roscoe Blvd. Northridge CA 91325. ----- and the other ladies working in the office were very helpful and responsive. The only exception was the apartment manager.