Norwalk Metropointe

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Norwalk Metropointe

11615 Firestone Blvd, Norwalk, CA 90650
(109 Reviews)
$1,893 - $2,903/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$1,947

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath

$1,893

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

$2,398

See Floor Plan Details

2 Beds, 2 Baths

$2,407

See Floor Plan Details

2 Beds, 2.5 Baths

$2,518

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3 Bedrooms

3 Beds, 2 Baths

$2,903

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

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Number of reviews in the past 365 days

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Managerā€™s Review Engagement

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Norwalk Metropointe Reviews

(107)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2016

11/2/2016

Great place to live....Both the office and maintenance staff do not get enough credit. They are all amazing!

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    anonymous

    Resident ā€¢ 2016

    8/21/2016

    I would not recommend to live in this place. Staff are nice only when you signing the contract. I would say staff don't care about the privacy of their residence. If late 1day for your rent they will post a big notes in front ofā€¦Ā See More >
      Manager

      8/25/2016

      Norwalk Metropointe
      Dear Resident, Thank you for your feedback on your living experience here at IMT MetroPointe. I am sorry for the inconveniences you have had while residing here. In regards to us posting a 3 Day Notice to Pay or Quit, we are required by law to post it facing out. I assure you that there is no intent to cause embarrassment. I am sorry to hear about your vehicle break-in. We encourage all residents to contact local law enforcement when unfortunate incidents such as this occurs. We have not received any recent reports regarding vehicle break-ins her at the leasing office. We recently had a Community Meeting on 8/11/16 regarding concerns here at IMT MetroPointe. We had numerous residents show and we are all working together as a team to ensure issues do not continue. Hopefully you are able to attend the next meeting in September. If you would like to discuss further please feel free to contact our Leasing Office. Thank you, Marisol, Community Manager
      Review Author Icon

      Moniquenevels

      Resident ā€¢ 2015 - 2016

      8/13/2016

      This is a great community and the staff is beyond amazing. We have been here for a year and we are very happy with the office and maintenance staff. Thank you Kyla, Marisol, Daniel, Jerry, Jesus, Carlos, and Genaro for everything

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        jhennie

        Resident ā€¢ 2015 - 2016

        8/13/2016

        I would recommend IMT MetroPointe to place to live in. Good environment, Friendly staff, Maintenance is quick to call, Pet Friendly, Awesome place to hang out at The club house.. There's gym and pool. You can always relax here.ā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2016

          3/10/2016

          Great complex.. But can someone please tell me if the cute -------- girl in the main office is single?!

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            jerky_man

            Resident ā€¢ 2015

            10/25/2015

            I'm pretty happy with my apartment no issues. Only problem I have is the lack of internet and tv providers. They only have verizon which only has super slow DSL internet speed and the tv service is by some company called Charter Communication which onlyā€¦Ā See More >
              Manager

              11/6/2015

              Norwalk Metropointe
              Dear jerky_man, I am sorry to hear that you are not happy with the cable and internet providers we have. However, we have reached out to Verizon and AT&T, and unfortunately, they do not provide cable service to our area as of yet. If you are looking for an all-in-one provider, Charter Communications provides cable, internet, and phone. There is also a satellite dish option if your balcony has a southern exposure. Please contact the Leasing Office if you wish to discuss which locations are dish compatible. Community Manager, Marisol
              Review Author Icon

              Resident 188161

              Verified Resident ā€¢ 2015

              10/4/2015

              Community rules are not respected by some residents; Too many not authorized people come in the grounds/buildings. Doggie park is not kept clean by users. Elevator surrounding area smells really bad at all times. I enjoy being here especially that the whole staff is veryā€¦Ā See More >
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                Resident 187939

                Verified Resident ā€¢ 2015

                10/2/2015

                We've not been living here long, however the complex is very nice. The apartment is very spacious and in a good area. The neighbors are also very sweet and courteous. The leasing experience was not the greatest. Seems like the leasing agents wereā€¦Ā See More >
                  Manager

                  10/27/2015

                  Norwalk Metropointe
                  Dear Resident, Thank you for providing your feedback on your experience here at IMT MetroPointe. I apologize you did not have a great move-in process. Currently we are a bit understaffed and have not been able to give our undivided attention to each and every person that comes in the office, so for that we apologize. This is definitely not our practice as we want everyone to feel welcomed and at home. Please contact the Leasing Office if you would like to discuss further or to give any suggestions you may have to make this a better experience for all. Thank you. Marisol, Community Manager
                  Review Author Icon

                  Resident 181949

                  Verified Resident ā€¢ 2015

                  9/8/2015

                  Never showed up for 2nd ticket regarding same issue. Water leaking from air conditioning unit. Issue still exist. Never showed up for 2nd ticket regarding same issue. Never showed up for 2nd ticket regarding same issue. Never showed up for 2nd ticket regarding same issue.

                    Manager

                    9/22/2015

                    Norwalk Metropointe
                    Thank you for your recent review on our community. We continually strive to make IMT MetroPointe a better place to live and appreciate our residents' feedback. I do apologize that you were having problems with your air conditioner leaking and that no one showed up on your second request. This is definitely not the IMT standard. I would love to discuss this with you personally to make sure that all has been taken care of and to see if there is anything else we can do to make you have a great living experience here at IMT MetroPointe. Thank you, Marisol, Community Manager
                    Review Author Icon

                    Resident 178239

                    Verified Resident ā€¢ 2012 - 2015

                    8/26/2015

                    mostly good. the only issue is sometimes the dogs bark at night and there were some noisy neighbors at some point but they moved. I found the previous manager Ms. Clark very accommodating especially when re-signing for another year. there was a break-in near myā€¦Ā See More >

                      Updated Review

                      Review Author Icon

                      Resident 173698

                      Verified Resident ā€¢ 2001 - 2015

                      8/10/2015

                      Overall we had a great experience, great office staff, community is always clean and quiet. Maintenance staff responds quickly to our request. We loved living here for the past 14 years, but we have decided that it's time for something new.

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                        Resident 172675

                        Verified Resident ā€¢ 2015

                        8/6/2015

                        I looked into moving to several different locations but this community by far was the best i have interacted with. Great office & maintenance staff. I worked with Jimmy and he provided great service. He answered all my questions and took hisā€¦Ā See More >
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                          Resident 172628

                          Verified Resident ā€¢ 2014 - 2015

                          8/6/2015

                          The apartments are family friendly and the staff is very polite and nice. The buildings stay very quiet during the day and especially at night time. The gym, basketball court, racquetball courts, rec room and computer labs are nice amenities

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                            Resident 172251

                            Verified Resident ā€¢ 2015

                            8/5/2015

                            Great staff! Wonderful community for pet lovers ! We have lived here for 7 months and we will definitely renew our lease . There's a game room, gym, racquetball and basketball court all immaculate. The pool area has a great barbecue area great for families.ā€¦Ā See More >
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                              Resident 152495

                              Verified Resident ā€¢ 2015

                              9/24/2015

                              It's a great apartment complex. I live here twice. I w I would tell my friends about the apartment complex. But most of them can't afford the price range that the apartment offers. I am glad that I live here because everyone is so friendlyā€¦Ā See More >
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                                Resident 152017

                                Verified Resident ā€¢ 2015

                                5/8/2015

                                Wonderful and homely community. Convenient to both green metro line and metrolink. With spacious apartments, all amenities and pet friendly. The staff is also wonderful, very attentive and professional. Some units have a lofts, great.

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                                  Resident 139637

                                  Verified Resident ā€¢ 2013 - 2015

                                  3/9/2015

                                  The community is overall great! Safe and quiet. The tenants are friendly and everyone pretty much mind their own business. The parking structure is convenient and the maintenance crew does a great job keeping the complex clean. It's a really good place to live in!

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                                    Resident 134764

                                    Verified Resident ā€¢ 2013 - 2015

                                    2/17/2015

                                    Living at IMT Metropointe has been a great experience so far because of the staff (both office and maintenance). The Palmetto floor plan works great for my family. The community grounds and amenities are well maintained and have been updated very recently. As in anyā€¦Ā See More >
                                      Manager

                                      2/18/2015

                                      Norwalk Metropointe
                                      Thank you so much for your positive feedback and suggestions for improvement! We take all resident feedback seriously, and do our best to utilize all resident feedback in order continue to better our community. Please let me know if you need anything further. Community Manager, Kessia
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                                      Resident 132898

                                      Verified Resident ā€¢ 2015

                                      2/5/2015

                                      Nathaly was a key factor in my move. She was extremely pleasant and helpful and welcoming. That was all important because I am now divorced and am back on my own for the first time in over 15 years. With the exception of being givenā€¦Ā See More >
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                                        Resident 124715

                                        Verified Resident ā€¢ 2013 - 2015

                                        1/24/2015

                                        The crew here does an excellent job in keeping things neat and in good repair. They're friendly, courteous, and attentive to the needs of the tenants. Thier efforts are certainly appreciated. Its a pleasure to live in such a well maintained appartment complex.

                                          Manager

                                          1/27/2015

                                          Norwalk Metropointe
                                          Dear Resident, Thank you so much for your positive feedback! We take all resident feedback very seriously, so it makes our day when we know that we have made a resident happy. I'll be sure to pass along your kind words to the rest of the community staff. Your community manager, Kessia
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                                          Resident 121338

                                          Verified Resident ā€¢ 2013 - 2015

                                          1/6/2015

                                          My husband and I have been living here for over a year and we are extremely happy with our apartment. The staff is super friendly and they facilitate everything we need. The new gym and new entertainment area made it even better. We have onlyā€¦Ā See More >
                                            Manager

                                            1/8/2015

                                            Norwalk Metropointe
                                            Thank you for the positive feedback! I'm glad to hear that you are enjoying your residency at IMT MetroPointe, and I want to reassure you that IMT is all about "Putting You First" and our team here at IMT MetroPointe is dedicated in supporting the community and our residents. So, stop by the front office anytime should you want to discuss any concerns or just want to chat! Your community manager, Kessia
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                                            anonymous

                                            Resident ā€¢ 2012 - 2015

                                            1/5/2015

                                            This complex costs much more than it's worth. It's pretty on the outside, but so many problems inside. The staff never cleans, the laundry facilities rarely work properly, and the number of vehicle break-in's have become unbearable and management doesn't do anything about fixing theā€¦Ā See More >
                                              Manager

                                              1/7/2015

                                              Norwalk Metropointe
                                              Dear Resident, I'm sorry to hear that you are not completely satisfied with your living experience at IMT MetroPointe. We understand your concerns regarding the neighborhood, but want to assure you that we have a great relationship with the local law enforcement, and have also recently added courtesy patrol to help alleviate any safety concerns. That being said, we always encourage our residents to contact the Norwalk Sheriff at (562) 863.8711 or California Safety Agency at (866) 966.6990 should they notice any suspicious activity. Our dedicated maintenance team does a great job at cleaning and monitoring our community, however, should you notice any particular area or amenity that needs repairs or extra attention, don't hesitate to let us know directly, or via the resident portal at www.imtresidential.com/residentportal. Within the portal, you are able to create and check on the status of all maintenance request you have submitted. Feel free to stop by the front office anytime should you want to discuss any concerns. We welcome all resident feedback and will always work to find a resolution should a resident be disappointed with their residency. Your community manager, Kessia
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                                              Resident 120498

                                              Verified Resident ā€¢ 2014 - 2015

                                              1/5/2015

                                              Way too much money for such a bad neighborhood. The community itself, inside the grounds, are attractive. However, I wish I had known the building is just feet away from a halfway house. Neighborhood is not conducive to raising a family. Do notā€¦Ā See More >
                                                Manager

                                                1/7/2015

                                                Norwalk Metropointe
                                                Dear Resident, I'm sorry to hear that you are not completely satisfied with your living experience at IMT MetroPointe. I'm glad that you are enjoying our renovations and the community itself. We understand your concerns regarding the neighborhood, but want to assure you that we have a great relationship with the local law enforcement, and have also recently added courtesy patrol to help alleviate any safety concerns. That being said, we always encourage our residents to contact the Norwalk Sheriff at (562) 863.8711 or California Safety Agency at (866) 966.6990 should they notice any suspicious activity. Feel free to stop by the front office anytime should you want to discuss any concerns. We welcome all resident feedback and will always work to find a resolution should a resident be disappointed with their residency. Thank you for your time spent completing our resident survey and providing us with your feedback! Your community manager, Kessia
                                                Review Author Icon

                                                Resident 97640

                                                Verified Resident ā€¢ 2009 - 2014

                                                9/14/2014

                                                I move into complex 5yrs ago I was planning on moving this year. Wanted a change. After expressing my feeling to Kessia Clark Community Manager I decided to stay. She is Amazing!! she has help me with some concerns that I had. I'm happy toā€¦Ā See More >
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                                                  Resident 91628

                                                  Verified Resident ā€¢ 2012 - 2014

                                                  8/22/2014

                                                  Units are spacious & comfortable, outside is quite,clean & gardens are pretty & well trimmed, parking garage is well lighted & safe. The gym & the club are very The only issue that I find is the apartment walls are not well insulated. All staffā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: Please call about our pet policy!
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.. Comments: Please call about our pet policy!
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Hot Tub
                                                    • Pool
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                                                    Leasing

                                                    Discover the beauty of IMT MetroPointe. Conveniently located in the heart of Norwalk, our upgraded 1, 2 and 3 bedroom apartment homes are surrounded by lush landscaping and beautifully maintained grounds. You'll love your central Norwalk location with easy access to major freeways, Metro Link (Yellow Line), Metro Bus Line, and the Norwalk Community Transit, commuting has never been easier. We're minutes from major shopping centers including Stonewood Mall, Cerritos Towne Center, and Lakewood Mall. Enjoy the convenience of being close to great restaurants, grocery stores, Norwalk AMC Theater, local colleges and universities, and we're within the Norwalk/La Mirada school district. Live up to your expectations, come home to IMT MetroPointe.
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                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Who manages Norwalk Metropointe?
                                                    Greystar
                                                    What is the pet policy at Norwalk Metropointe?
                                                    Cats Allowed
                                                    Comments: Please call about our pet policy!
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Comments: Please call about our pet policy!
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    March 2024

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                                                    Norwalk Metropointe is an apartment in Norwalk in zip code 90650. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,893 - $2,903. Nearby cities include Santa Fe Springs, Cerritos, Bellflower, Artesia, and Downey.

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