B

Terracina

3303 South Archibald Avenue, Ontario, CA 91761
3303 South Archibald Avenue, Ontario, CA 91761

Contact Property

Terracina

3303 South Archibald Avenue

Ontario, CA 91761

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (373 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
AVERAGE RATING
See Rating Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Terracina Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
DLUV • Resident 2018 - 2020 Recommended

Updated 04/15/2020

Reviewed 04/15/2020

The maintenance deserve a big thank you for their prompt service. I'd like to commend the office staff their professionalism and willingness to keep the residents happy. With all the turmoil going on, they exemplify what a caring property management should be. Thanks for an excellent… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 479940 2012 - 2020 Recommended

Updated 02/14/2020

Reviewed 04/24/2018

We have lived here for 8 years and for the most part we have been very pleased. Whenever there is a problem, it is taken care of quickly. If any resident turn out to be are problem, the office quickly makes sure to address it which… See More
Terracina Manager26/26/2018

Dear Resident, Thank you for your 4-star rating. We would be happy to speak with you regarding your feedback. Please visit our office so we can speak with you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 340525 2017 - 2020 Not Recommended

Updated 02/12/2020

Reviewed 05/05/2017

Community was nice when I first moved in. Grounds have been let go recently. Property now has lots of weeds, trash, untrimmed shrubs and trees, dirty parking lots. I'm starting to see more and more undesirable people walking around the property, both day and night. Security… See More
Terracina Manager11/11/2017

Thank you for your honest review. At our community, we strive to provide great service and are upset to read that you feel you've experienced the contrary. We would appreciate the opportunity to properly address your concerns. Please contact us at your earliest convenience so that we may go over the concerns outlined in your review. We hope that you have a positive experience with us moving forward.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 320816 2015 - 2020 Not Recommended

Updated 01/31/2020

Reviewed 03/14/2017

Cars have been broken into, Garbage cans full all the time, the pond gets this white film on top of it, gates never seem to work and are always open. Maintenance workers are really great and are very helpful.
Terracina Manager15/15/2017

Thank you for sharing your review. We appreciate your feedback as it helps us in achieving our goal of providing an enjoyable living experience. We invite you to visit our office so that we may discuss your suggestion in more detail.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 739595 2012 - 2020 Recommended

Updated 01/27/2020

Reviewed 01/27/2020

Very satisfied with the office staff, especially the finance helpful, and the maintenance crew is also good at what they do to maintain a satisfied occupant/tenant at TERRICINA, always a pleasure to know I'm in good hands!!!!! See More
Terracina Manager28/28/2020

Thank you very much for your feedback! We are glad to hear that your overall experience with our staff and community have been positive. If there is anything we can do to help turn your experience into one worthy of 5-stars, please let us know; we would be more than happy to assist!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 736943 2019 - 2020 Recommended

Updated 01/17/2020

Reviewed 01/17/2020

This community is very convenient to work and has a local grocery store nearby and is close to the bus line. I like the amenities such as a computer room and lounge and a fitness room with free Zumba classes offered through Project Access.
Terracina Manager19/19/2020

Thank you very much for your review! It is a pleasure to hear that you have been enjoying the conveniences and amenities our wonderful community has to offer! If there is anything we can do to help make your experience here one worthy of 5-stars, please let us know; our friendly staff would be happy to help!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 328398 2009 - 2020 Recommended

Updated 01/15/2020

Reviewed 04/04/2017

Management is getting better with being more in touch with residents . My only complaint would be external housekeeping , landscaping and trash ports . That could be easily corrected if management have cameras to keep outside parties from illegal dumping .
Terracina Manager05/05/2017

Thank you for your review. We realize that you have some valid concerns and we would appreciate your collaboration as we work toward resolving them. Please visit our office so that we can speak about your feedback in more detail.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 684037 2017 - 2020 Recommended

Updated 01/13/2020

Reviewed 08/21/2019

My experience has been good.everyone has been great from rocio... to ja taya to the maintenance crew.i have no complaints. Anything I need fixed it gets fixed. I have been here going on 3 good See More
Terracina Manager22/22/2019

Thank you for your glowing review! We are thrilled to hear that you are loving your Terracina home. We look forward to keeping up the great work!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 622604 2019 - 2020 Recommended

Updated 01/03/2020

Reviewed 04/02/2019

Friendly Staff, fast credit approval easy move in. Our neighbors are very friendly and clean. Quiet peaceful environment around our apartment complex. Nice pools and soccer fields for the kids to enjoy during summer. See More
Terracina Manager03/03/2019

Hello, we are dancing in our seats reading your 5-star review of Terracina! Thank you so much for sharing your experience and we invite you to swing by our office to go over how we can better maintain our pond. Hope to see you in soon!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 279765 2014 - 2020 Recommended

Updated 01/01/2020

Reviewed 10/30/2016

Terracina staff is nice. Been here for 5 years. Only very little improvement inside the apt. Kitchen and bathroom cabinets need updating. Can be noisey at times in the surrounding apts. Parking is very limited lately if you have a 2nd car. Some monopolized spaces for… See More
Terracina Manager23/31/2017

Thank you for taking the time to review Terracina. Your feedback is important to us, as it helps us in achieving our goal of providing an enjoyable living experience. We would appreciate the opportunity to make your stay with us more pleasant. Please stop by our office so that we may discuss your concerns further.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 731741 2019 Recommended

Updated 12/27/2019

Reviewed 12/27/2019

Good big community will recomend to anymore looking to rent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Terracina Manager07/07/2020

Thank you very much for the awesome review! We're thrilled to hear that you're enjoying your time at Terracina! Let us know if you ever need help with anything!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 730881 2019 Recommended

Updated 12/24/2019

Reviewed 12/24/2019

Moving was fast, I submitted everything they requested and within a week I was approved. The staff answered all my questions patiently. So far it has been great. I do see people from outside come with trash to dump in dumpsters, it is constantly picked up… See More
Terracina Manager26/26/2019

Thank you very much for the glowing review! We are thrilled to hear that your move-in process was seamless and that your experience with our staff and community has been positive! Should you ever need help with anything, please don't hesitate to ask! We thank you for choosing Terracina Apartment Homes!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 716896 2019 Recommended

Updated 12/23/2019

Reviewed 11/12/2019

Not very good since move in on 11/02/20. I have had to submit too many work orders and also would like to relocate to a 2 bedroom but can't due to a six month rule. I would like my closet fixed permanently as well. Thank you.… See More
Terracina Manager21/21/2019

Hello, thank you for sharing your thoughts with the team. We strive to provide a comfortable environment for our residents, so we are disappointed to hear of your repair experiences. Please stop by our office at your earliest convenience so that we may further discuss your case, and work to find a solution to them soon. We look forward to speaking with you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Teo Clark • Resident 2017 - 2019 Not Recommended

Updated 12/23/2019

Reviewed 12/23/2019

Update 12/11/19 Someone was just murdered due to being gunned down in the complex. Thank God we left. Look it up. All over the news. This place is the pinnacle of garbage. The waterfall at the front looks so inviting and the elegance of the leasing… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 727141 2019 Recommended

Updated 12/12/2019

Reviewed 12/12/2019

I am new to this community. So far I like it and plan to stay for a while. As long as they don't have a high rent increase. I think it's in a good location close to stores and restaurants. It's clean and quiet. :)
Terracina Manager15/15/2019

Hello, and welcome home to Terracina! We are thrilled to have you join our lovely community, and hope you enjoy the many conveniences and perks our location has to offer! Should you ever have any questions as you settle in, please don't hesitate to ask! We look forward to assisting you during your stay!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 461208 2017 - 2019 Recommended

Updated 11/29/2019

Reviewed 03/06/2018

Have had the complete opposite of the negative reviews but could also see where they came from at the same time with there complaints. But I also have seen first hand what some of the reviews said but have not experienced that myself
Terracina Manager07/07/2018

Thank you for taking the time to share your review with us. It is our goal to provide our residents with a living experience that makes them proud to call Terracina their home, so we're happy you are enjoying your time here.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 691253 2019 Not Recommended

Updated 11/29/2019

Reviewed 09/06/2019

Horrible horrible experience!!! The office staff is very rude and does little to help you move in. I basically had to contact the correct people to move in before the office would help. They kept blowing me off and would not answer any calls or return… See More
Terracina Manager09/09/2019

We are disheartened by your initial impression of our community as it does not align with the standard of service we aim to provide. We would like to turn your experience around so please come by our office at your earliest convenience and speak with us in person so we may work together to improve your stay with us.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 263335 2016 - 2019 Recommended

Updated 11/27/2019

Reviewed 08/19/2016

Your mostly likely to stay longer, when your needs are met, so voice your concerns, you have awesome leasing ataff Linda and Vicki and Maintenance men..Joahua...Arturo... Andrew. If I could suggest...a bigger playround
Terracina Manager11/22/2017

We are truly humbled by your words! Our team strives to provide outstanding and professional service, and we are so happy to read that everyone has contributed to your satisfying experience at Terracina. We look forward to continuing to exceed your expectations!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 721638 2019 Recommended

Updated 11/27/2019

Reviewed 11/27/2019

Our experience had been great thus far. It is a clean and welcoming community with a great and reliable staff. The use of text alerts and emails makes it easy to communicate and get issues resolved quickly and effectively. It's also a great way to keep… See More
Terracina Manager01/01/2019

Hello there, thank you very much for the 5-star review! We're glad to hear that our staff and lines of communication have been positively received - we'll be sure to keep up the hard work! Thank you for choosing Terracina Apartment Homes!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 607704 2019 Recommended

Updated 11/25/2019

Reviewed 02/23/2019

The community feels and it is safe. We been having problems with the top neighbors and Thor dog peeing all over our patio. But will contact management. The staff for the most part are friendly and professional. The rent tho I think it can be a… See More
Terracina Manager26/26/2019

Hello, this is very disappointing to hear and we apologize for the state of your walls. We hold the quality of each of our units to a 5-star standard and we would like to get started on remediating any pending maintenance requests that you may have. Please come to our office at your earliest convenience so we can get your experience back on the right track. Looking forward to connecting with you soon and we appreciate the kind shout-out to our talented staff!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 721020 2015 - 2019 Recommended

Updated 11/25/2019

Reviewed 11/25/2019

I've been here for 5yrs. Its been real nice living here. Apartments are nice and big, nice size patio. It is also nice that you can have pets if you have. The schools are real close to apartment ,also the shopping centers. I recommened these apartments.… See More
Terracina Manager01/01/2019

Wow, 5 years is amazing! Thank you so much for the raving review and for your continued residence with Terracina Apartment Homes! We are thrilled to hear that you've been enjoying our pet-friendly community, and have found our location to be very convenient! We look forward to continuing exceeding your expectations!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 717560 2019 Recommended

Updated 11/13/2019

Reviewed 11/13/2019

Terracina Apartments have great wide kitchen sinks, water pressure and plumbing/restroom flushing! The above items are so important!! In addition, I have not seen or heard any crimes, loud noises or experienced any nuisances in the 7months I've lived here and that includes the summer months.… See More
Terracina Manager18/18/2019

Hello there, thank you very much for the raving review! We work hard to deliver a comfortable environment for our residents, so we are thrilled to hear that your overall experience with us has been a positive one! If there's any way we can help make your stay here one worthy of 5-stars, please let us know; we'd be happy to help!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 712683 2019 Recommended

Updated 11/01/2019

Reviewed 11/01/2019

Very family oriented community! Great neighbors who look after eachother, playgrounds and sport & dog parks, business & fitness center, pools& jacuzzi plenty of parking, nearby markets, food and police and schools. I love this community!
Terracina Manager12/12/2019

Thank you for the wonderful review! We are thrilled to hear that you have been thoroughly enjoying calling the Terracina community, "home." Have an amazing day, and please let us know if you need anything!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 708096 2019 Recommended

Updated 10/18/2019

Reviewed 10/18/2019

Office staff was very helpful and professional. They addressed all of my needs from inquiry to move in till now 2 months later. The approval and move in process was easy and smooth. I absolutely love my new home.
Terracina Manager19/19/2019

Thank you for your glowing review! We are so happy you are loving your Terracina home! We look forward to providing excellence for the entirety of your stay.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 705713 2019 Recommended

Updated 10/11/2019

Reviewed 10/11/2019

Our experience with the staff was excellent but upper manangement threw roadblocks in our path requiring a high security deposit that was nearly 5 X that of the one required for the apartment we were already leasing plus credit information that was already on file for… See More
Terracina Manager19/19/2019

Dear Resident, Thank you for taking the time to share your experience. While we are happy to hear that you enjoyed working with our team we are sorry that the deposit wasn't what you expected. We would be more than happy to answer any questions you may have on the subject and invite you to contact us directly at (951) 228-5262 to do so. We look forward to hearing from you.

How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Parking

  • Carport
  • Covered Parking
  • Guest Parking
  • Private Detached Garage

General

  • 24-Hour Emergency Maintenance
  • Air Conditioner
  • Balcony or Patio
  • Ceiling Fan
  • Clubhouse
  • DishWasher
  • Fireplace
  • Fitness Center
  • Gated Access
  • Microwave
  • On-Site Maintenance
  • Pet Wash Stations
  • Playground
  • Pool
  • Spa
  • Tennis Court

Pets

  • Dogs Allowed
    Restrictions: 50 lbs
  • Cats Allowed

Floor Plans & Pricing

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    805

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom One Bathroom

2 Bedrooms, 2 Bathrooms

  • Price

    $1,684 - $1,993

  • SQ. FT.

    1,080

  • Available
    Avail.

    2 Units

  • Model

    Two Bedroom Two Bathroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Bridge Property Group
VIEW 93 COMMUNITIES

Embraced by the San Bernardino Mountains, Terracina Apartment Homes in Ontario, California offers an exceptional living environment in an unspoiled country setting. Our community is perfectly located just minutes away from the Ontario International Airport, Pomona Fairgrounds, and a wide variety of shopping and restaurants. Terracina Apartment Homes offers the highest quality service, state of the art amenities, and lushly landscaped grounds with soothing water features. Come find your new home with us at Terracina Apartment Homes.

Office Hours Closed

  • Sunday: 10:00 AM - 04:00 PM
  • Monday: 08:00 AM - 05:00 PM
  • Tuesday - Wednesday: 09:00 AM - 06:00 PM
  • Thursday - Friday: 08:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Terracina Gallery

Manager Uploaded Photos
Floor Plans

Similar Properties

Image of ReNew Mills in Ontario, CA

ReNew Mills

Ontario, CA

Terracina is a 805 - 1,080 sqft apartment in Ontario in zip code 91761. This community has a 2 bedroom, 1 - 2 bathroom, and is for rent for $1,684 - $1,993. Nearby cities include Upland, Montclair, Chino, Rancho Cucamonga, and Claremont. 91765, 91764, 91762, 91760, and 90062 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Terracina

Provided by Property Management

Management Photos (21)

  • (Manager photo uploaded on 11/21/2016) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 11/21/2016) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 11/21/2016) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/22/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 01/16/2020) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 01/16/2020) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 01/16/2020) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 01/16/2020) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 01/16/2020) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 01/16/2020) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/21/2019) Image of Terracina in Ontario, CA
  • (Manager photo uploaded on 02/21/2019) Image of Terracina in Ontario, CA

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 05/25/2011) Image of Terracina in Ontario, CA
  • (Resident photo uploaded on 05/21/2011) Image of Terracina in Ontario, CA
  • (Resident photo uploaded on 05/21/2011) Image of Terracina in Ontario, CA
  • (Resident photo uploaded on 03/18/2011) Image of Terracina in Ontario, CA
  Back To Top
Contact Property