Allure Apartments
#3,709 #1 #142

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Allure Apartments

3099 West Chapman Avenue, Orange, CA 92868
(213 Reviews)

Allure Apartments Reviews

(183)

3.8 rating

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213 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 54185

Verified Resident 2013 - 2014

8/4/2014

I moved into this community in March of 2013 . I have been here approx.15 months .It really has been great . I never have lived in a place that takes care of maintenance as fast as this . Also the people in the office have gone way beyond the call of duty like taking care of packages that come from UPS or mail . Directing and helping our guests .And even when we got into this place it was a difficult fit for them because of credit history and they worked it all out . It has been a joy after what we had gone through.

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    Resident 52309

    Verified Resident 2013 - 2014

    8/25/2014

    It's gotten a lot better since last year. I haven't experienced any of the fire alarms randomly going off lately. No motorcycle thefts. Had a great time renting out the clubhouse truly great family/friend experience. The staff is always helpful and very professional. A little pricey for a one bedroom apartment but you do pay for the area you're living in.

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      Resident 48708

      Verified Resident 2013 - 2014

      1/22/2014

      Our exprerience at Allure Apartments have been great, the apartments are well taken care of and the staff is also great we have no complaints at this point i will highly recommend this complex to all my friends and co workers to rent here thank you.

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        Resident 47459

        Verified Resident 2013 - 2014

        1/16/2014

        Great looking community, friendly staff who are professional and happy to help you with outstanding concerns. Good place to live but tends to run a little expensive. Great location close to plenty of shopping, dining and entertainment. Depending on location in community there can be some noise concerns, but are minor and mostly due to neighbors not the way the building is built.

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          Resident 46284

          Verified Resident 2013 - 2014

          1/6/2014

          Still no heat in my unit. Would not recommend anyone to stay at Allure. People, and include some of the worker here drive crazy(speed), and racing in the park garage. The supervisor is a jerk, no customer service skill at all.

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            Resident 45561

            Verified Resident 2011 - 2013

            12/30/2013

            Better with new manager; past issues resolved. Guest parking is a problem, as is security in the parking structure. Maintenance is very good and the grounds are well maintained. The common areas are very nice.

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              Resident 45122

              Verified Resident 2013

              12/26/2013

              The are 3 office staff that I seem, but I would recommend going to see Erica. The carpet was worn out and pretty dirty when I moved in. I ended up cleaning it myself. The grounds are clean and neighbors are quite. There is no street parking, guess parking is usually full at night so if guess are over good luck. It's right by UCI medical center and the freeway so you do hear ambulance and traffic noises. There are ants in my bathroom of all places.

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                toeleven

                Resident 2008 - 2013

                12/9/2013

                My wife and I have lived here for 5 years and have lived in a 1 bedroom, 2 bedroom, and most recently moved to one of the lofts. We have seen the management/ownership change, and it everything keeps getting better! They are in the process of completely repainting the place, and it looks great. Recently, they installed a new internet-based system to help with package notifications and community updates. Very nifty for somebody who has a home office! The management is the best I have dealt with in all of my experiences renting. Individually attentive and truly caring of the community at large. Service requests are always completed in a timely manner. I've seen this place go through a few "growing pains", but it has definitely become a wonderful place to call home.

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                  Resident 42659

                  Verified Resident 2013

                  11/28/2013

                  Very comfortable living and one of the best apartment complexes I have ever lived in. Never had any serious issues, neighbors are really friend, love the location and will strongly consider to stay one more year.

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                    Resident 42637

                    Verified Resident 2009 - 2013

                    11/27/2013

                    The community had various security issues when I first moved, but management has made great improvements by installing security cameras. The exterior paint and renovations to the gym I use everyday makes a huge difference. The front office is very good on communicating especially when I receive packages from work.

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                      Resident 39401

                      Verified Resident 2013

                      11/9/2013

                      It has been a great experience living at Allure for almost 2 years! We love our apartment and it is an ideal location of Orange County! If I could recommend one thing it would be the request for more community events.

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                        Resident 39727

                        Verified Resident 2012 - 2013

                        11/5/2013

                        its a good place to live. however, the parking is a problem for residents who have two vehicles. the elevator has no ventilation and feels stuffy inside and sometimes smells like sweat or dog. the grass area is filled with dog poop. the hallway carpets are very dirty.

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                          Resident 39666

                          Verified Resident 2012 - 2013

                          11/5/2013

                          After living at Allure for a little over a year, I've found the staff to be excellent and the facilities to be well maintained. We very much enjoy the amenities, especially the pool and spa. Never a problem. Highly recommended.

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                            Resident 38712

                            Verified Resident 2013

                            10/28/2013

                            Amazing move in experience. Staff was very courteous, they do not pressure you into signing a lease before all your questions and concerns were addressed. I loved the online signing of the agreement, save a few trees...

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                              Resident 35877

                              Verified Resident 2011 - 2013

                              10/9/2013

                              It's been a great experience. I love the view from my one apt loft. I enjoy the angel stadium fireworks & beautiful view. Allure is well maintained & has a beautiful club house & secure pool. My family loves to visit !! Not to mention 24 hour gym access !

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                                Resident 34016

                                Verified Resident 2013

                                9/25/2013

                                This is a wonderful place to live. The management is courteous and professional, the amenities are amazing, and the property is centrally located. It is thoughtfully landscaped with water features and plenty of foliage all around.

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                                  Resident 31906

                                  Verified Resident 2010 - 2013

                                  9/6/2013

                                  The property if very well kept and I love our unit. Unfortunately, having a young son (11) and a pet makes it inconvenience. You never see any kids around and the biggest unit is the furthest away from the doggy area

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                                    Resident 30408

                                    Verified Resident 2013

                                    8/24/2013

                                    We transferred to a bigger unit and love it.the staff is great the grounds are always nice. Its very quiet its nice since we are so close to the freeway. We have been living here for one year abd have had no problems

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                                      Resident 30009

                                      Verified Resident 2013

                                      8/22/2013

                                      Overall good

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                                        anonymous

                                        Resident 2013

                                        8/14/2013

                                        THIEVES! And it appears they are posting fake positive reviews to improve business. Shameful. DO NOT RENT HERE. Allure is owned by Riverstone Residential Group, who has an F rating with the Better Business Bureau in a few states. I lived here for several years and was glad when I moved out. The office staff, mostly the property manager, is rude and unscrupulous. They are out to get your money and once they get it, they could care less! Noise level is ridiculous, nothing is maintained, door locks do not work, graffiti is not removed, no parking, phone calls to office are not returned, THIS IS NOT LUXURY LIVING. THIS IS A SCAM. A SCAM!

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                                          Resident 28799

                                          Verified Resident 2012 - 2013

                                          8/12/2013

                                          A positive experience ...

                                          A positive experience

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                                            Resident 27734

                                            Verified Resident 2013 - 2014

                                            6/10/2014

                                            I've lived there for about 9 months and I think it's great. Staff are very friendly and helpful from the leasing office to the maint. crew. There is some noise from the street due to location, but I knew that moving in. All in all I would def recommend.

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                                              anonymous

                                              Resident 2011 - 2013

                                              7/11/2013

                                              DO NOT MOVE HERE!! Everything that is wrong with this apartment complex stems from the property manager. If you have a complaint, nothing will EVER be done to fix it. For instance, no one ever did anything about the CONSTANT noise coming from the ridiculously loud speakers of other peoples apartments (I eventually called the police and they took care of it). The parking garage has assigned parking spaces and the person next to me parked over the line EVERY SINGLE TIME and nothing was ever done to correct this. You are only allowed one guest parking pass but there is NEVER guest parking. There is a sexual drawing carved into the concrete the entire two years I lived there and no one ever fixed it. The locks on the gates are constantly broken. Moreover, the property manager and office staff talk rudely about the residents behind their backs. The property manager was the same the whole time I lived there but there was honestly no less than 12 different office staff members that worked there while I lived there. None of them stayed for more than 6 months nor did they have proper training.… See More>
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                                                Juiceydee8144

                                                Resident 2012 - 2013

                                                5/30/2013

                                                I currently live at Allure Apartments and Lofts. It has been an extremely pleasant experience with kind, caring and professional staff members. The property is well kept and they pay special attention to the amenities as well. I think I will sign another lease and recommend this place to others.

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                                                  anonymous

                                                  Resident 2010 - 2011

                                                  7/26/2012

                                                  DO NOT EVER MOVE IN HERE THESE PEOPLE ARE THIEVES! Our apartment was spotless when we moved out and they took our entire deposit and then preceded to send us a bill for $400 on top of te deposit for no reason. They claimed that it costs that much to clean the apartment. I have never heard of being billed on top of a deposit especially when there was nothing but regular ware and tear. F**k this place

                                                    Floor Plans & Pricing

                                                    Studio

                                                    S1

                                                    Studio, 1 Bath | 595 sq. ft.

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    A4 Loft

                                                    1 Bed, 1 Bath | 881 sq. ft.

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 751 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    80.92 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Additional Storage
                                                    • Business Center
                                                    • Clubhouse
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • Freeway Access
                                                    • Landscaped Courtyards with Fountain
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Lounge with Fire Pit
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Poolside Cabanas with Daybeds
                                                    • Premium Poolside Furnishings and Grill
                                                    • Public Transportation
                                                    • Resort Style Swimming Pool
                                                    • Short Term Lease Available
                                                    • Valet Dry Cleaning Service
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                                                    Leasing

                                                    We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information!Our Orange, CA apartments feature thoughtfully designed floor plans offering spacious living areas with ceilings up to 19 ft high, massive walk in closets, and inviting fireplaces in select loft locations. Our high end interior finishes include premium granite counter tops, stainless steel appliances, in-home washers and dryers and other features you would expect to find in a home of your own. On-site amenities include an executive business center and conference room, clubhouse equipped with a full kitchen and complimentary WiFi, 24-hour fitness facilities, and a heated outdoor pool and Jacuzzi spa. With a central location that s close to I-5, Allure offers convenience and easy access to the best of Southern California. Come in today and discover why our Orange County apartments for rent are exactly what you're looking for!
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                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3410

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 213 number of votes by renters, Allure Apartments is currently rated 3.8 out of 5 stars.
                                                    Allure Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Allure Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Allure Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Allure Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Allure Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Allure Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 80.92 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $500 pet deposit which covers up to two pets. Pet rent is $35 per month for cats and $50 per month for dogs. We do not have any weight limits, but breed restrictions do apply.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    June 2024

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                                                    Allure Apartments is a 595 - 1,634 sq. ft. apartment in Orange in zip code 92868. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Villa Park, Santa Ana, Tustin, Placentia, and Anaheim Hills.

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