Review History for anonymous

Allure Apartments


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anonymous

Resident 2007 - 2008

6/5/2008

Does Allure Train Its Employees?

The leasing office is extremely unprofessional and does not show any concern for its residents. It takes them months to process maintenance requests and no one in the office has a clear understanding of the apartment's policies. Three different people working there told me different things and I was the one who took the burden due to their lack of communication. They will pin you for anything they possibly can. Half the apartments look over the trailer park and the other half face the noise and disruption caused by barking dogs and screaming children. It is far overpriced for what you get. Many of the outlets in both apartments I have lived do not work and require a whole reconstruction inside the wall in order to be fixed. I also have had problems with mice (coming in through the hole behind the stove) and have had minimal response from the leasing office. The service I have received there is just unacceptable. Also, a friend's dog was stolen off his balcony by the pool, and I've had my car broken into in the parking structure. The employees did not take any action. I highly recommend saving your money and moving to the Renaissance next door. This place is a huge disappointment!

    Review 162 out of 183

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