Review History for Verified Resident 1063488

Allure Apartments


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Resident 1063488

Verified Resident 2018 - 2022

9/7/2022

Allure used to have stellar service. However since the beginning of this year they have really gone down the drain. Starting with very dishonest management, poor property management, very poor maintenance and grounds keeping and poor communication. Apparently they had hired a very incompetent manager named Jazmine who really brought this place to its lowest. However even now that she has been removed, issues continue to occur: overfilled trash shoots, the smell of pot through the complex to the point that leaving your windows open to get a cool breeze is impossible as your apartment will soon be overwhelming with the stench of pot smoke, trash all over the complex, poorly maintained common areas, trash in the parking structure, and still poor or untimely communication with management. They do have a stellar assistant manager Tia, but it seems the workload is not evenly distributed to make a positive impact to this once thriving community. We used to have events to bring the community together like paint and wine nights, movies at the pool, coffee with management, competitions and many events to bring tenants together. It’s become a frat house/------ as some undesirable tenants have been allowed to reside. Parking is overflowing for guests because people are allowed to bring in additional roommates or use the parking structure to park and walk to the stadium. We have towing but even that service has gone down the drain as the towing company removes cars indiscriminately. Security was a constant presence patrolling every night, now they are seldom seen in the area and vehicles are vandalized often. If management or Greystar does not take the steps necessary to remedy these issues, this place will become an overpriced ------ if by these issues it hasn’t already.
    Manager

    1/10/2024

    Allure Apartments
    Dear Resident, We sincerely apologize for the decline in your experience at Allure. Your concerns are taken seriously, and since your review, we have actively worked to address the issues you've raised, from management transitions to property maintenance and communication. I truly appreciate your acknowledgment of my efforts, and assure you as a team, that we are committed to the thriving success of this community. Your feedback is invaluable, and we encourage you to reach out directly if there are specific details or suggestions you'd like to share. We are dedicated to creating positive changes and appreciate your patience. Best regards, Tia Holcomb Assistant Manager Allure Apartments

    Review 25 out of 183

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