Review History for anonymous

Renaissance at Uptown Orange


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anonymous

Resident 2013

9/27/2013

Horrible place. There is dog feces everywhere but specially in the second floor next to apt 2205. The people there let the dog out in the hallway to do EVERYTHING! Needless to say, it smells like back alley of the worst area you have ever walked. He management has not being successful at resolving that situation and has been on since last year getting progressively worst. The pool area is soooo noisy with people drinking Beer (nobody respects the NO Alcohol sign). Parking is nightmare specially after 7pm and Police cars are here every other day. A lot of sorority girls have move in lately so the party noise is heavy on weekends. The are cameras around but must likely they are not working. The other day there was some human feces in the parking structure entrance to the apartments hallway, really disgusting. People smoke I the elevators ... Yes inside the elevators and also run bikes in the hallways! A complete mess. I have to renew in April... Already looking for other place.
    Manager

    9/30/2013

    Renaissance at Uptown Orange
    Providing our residents with a home that is comfortable and enjoyable is a priority for BRE Properties, Inc. and Renaissance at Uptown Orange. We apologize that this has not been your experience. We certainly understand your frustration in regards to pet waste. We will certainly distribute a notice to the community in hopes that it would encourage residents to be responsible pet owners. While apartment living means there are occasional challenges with the close proximity of neighbors, the noise that is generated should always be a reasonable level. BRE always attempts to be proactive in handling issues of noise with the understanding that normal apartment noise can be expected. With this expectation, however, we request that residents be mindful of noise from controllable sources. If you continue to experience the type of noise described in your review, we encourage you to call our courtesy patrol company so that they can address the matter. They can be reached at (888) 999-0059. We strive to continue to improve our commitment to excellent customer service and therefore greatly appreciate your feedback.

    Review 6 out of 55

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    Renaissance at Uptown Orange

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