Resident · 2018
It is over 2 weeks since I moved here. Very quiet and easy to access Metro gold line. The location is middle closely and nicely between Old Pasadena and the beautiful Pasadena City Hall building. I really am enjoying hanging out there. Most of all, the staffs are very kind and friendly. They really take care of everything I ask. When I visited here to take a look at a room, I noticed the door rail between living room and patio is a little bit high and it was not easy to go and come over is with my power wheelchair. I asked Rachel, who is a staff from the leasing office, if they could provide and install a ramp for me, and then she said she would check it. While I was preparing to move, I actually was about to forget it because I didn't expect for them to provide it without charge. If I had to pay for it, I wouldn't want it and I could be on the patio rarely. However, the day when I moved in, she told me they could provide it for free. A maintenance staff finally came and installed it very carefully. And now I am hanging out there with coffee and cookies. :) And also they nicely helped me about insurance thing to transfer my policy. I was not familiar with it because it's only 4 years since I immigrated to America.
Holly Street Village Apartment Manager
Hi Joon_j! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!