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Holly Street Village Apartment

151 E Holly St

Pasadena, CA 91103

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Unhappyformerres
Resident · 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2018
Issues with sink backing up and roaches. Only one staff that was helpful Rachel. Called several times about moveout itemization and staff tell lies without checking their records. Sent an email as well as made several phone calls for moveout itemization. Will file small claims since they are not providing information. Roaches as well.
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Holly Street Village Apartment Manager

12/20/2018

Hello, I apologize to hear that you had some maintenance repairs within you home. This does occur from time to time but our maintenance team is wonderful at handling them within a timely manner and ensuring everything is repaired back to its original condition. Unfortunately with bugs, they will show up occasionally but we do handle the pest control to ensure it is resolved if reported to the office. If you did not get the response that you were looking for, please feel free to give me a call to better discuss you moveout statement. Thank you so much Keith Jones Community Manager Holly Street Village 626.440.1900

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Holly Street Village Apartment

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