The Community Manager at the Villas of Pasadena, Christy Cipriano provided outstanding service to help us during the move in process. We encountered some issues such as the change of move in date, inspection, new appliances, etc. She listened to our concern, and responded to our request in a timely manner. Christy understood our needs and frustration, and she made the best effort to resolve the issues. With her great help, we were able to move in a nice and new apartment in May 2017. I greatly appreciated her help. I am very happy and satisfied with her work. Excellent job! big thumbs up:)