Review History for anonymous

Portofino Apartments


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anonymous

Resident 2012 - 2013

6/19/2013

I got to say that I was very happy when ---- & ------ were managing Portofino Apt's, but now w/ these new 2 girls (-------- n -------) I gotta say I'm not happy any more. They are unprofessional, always out of the office ( must I say Sat. always never in on time). If you post that you're open @ certain hours, then be there @ those hours. If you need to go out to lunch then take turns on who will go to lunch 1st rather than both taking @ the same time. Isn't that reasonable, in case you need to get hold of someone? one time i went in to the office n ------- was very rude n unprofessional. i wanted to tell her the issues i was having in my apt and the whole time i was talking to her she had the phone w/ her rather than putting that person on hold. who ever she was talking to whether it was a personal call or business call she could of @ least put the phone down. Parking is a MAJOR PROBLEM! Have they done anything about since I have been here? No! I know some people who have more than 2 cars and management doesn't say anything to them. Then they want to charge $100 to rent a garage. Psh they r crazy. I can't have company over due to limited parking space, that's a down plus for them. Only upgrade they have done is paint the outside of the apartments, roof and new signs that's about it and they want to increase there fees. That is messed up, I wouldn't renew my contract w them. I can't wait to move out. What they should really focus to do is fixers inside the units. This apartments are very old and not to mention kitchen cabinets are needed for upgraded. When I moved here there was a lot of things that needed to be worked on. They wld only send there maintenance crew to patch things up, but that's it. These new managements crews are very picky. I'm glad someone is now really being strict, but not be very picky on certain stuffs of what you can and can't have in your unit. Overall I would say look somewhere else bc it's not worth paying them for the service your getting. Not to mention the gated doors are always not functioning well. How do expect for us tenants feel safe if random people can just get in.

    Review 8 out of 53

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    Portofino Apartments

    March 2024

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