| Number of reviews in the past 365 days | 1 |
| Percentage of reviews responded to | 0% |
| Average time to respond to reviews | N/A |
Highland Orchard Apartments
140 S Highland Ave, Placentia, CA 92870
140 S Highland Ave, Placentia, CA 92870
Floor Plans
- $1,920
- $2,028
Check Availability
Highland Orchard Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (13 Reviews)
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Resident • 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2020
VLM management, who runs the complex, is absolutely a money sucking company that doesn't offer any help whatsoever during this pandemic and will keep raising rent regardless of how other communities are trying to help it's residents. There is a homeless community across the street from… See More
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Resident • 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2018
I regret to update my review once again, but this community is managed by a management company that really disregards its tenants. This time around, management has kept the pool and spa closed for 3 weeks because some 'vandal' hopped the fence after hours, defecated (pooped)… See More
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HighlandDweller • Resident • 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2013
In reading the entry from 12/17/2013, I am inclined to agree. I have resided here since early 2012, and since that time my vehicle (which is assigned to a carport on the opposite corner of the property from my unit) has been vandalized twice and someone… See More
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Rrovr5 • Resident • 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/17/2013
We recently moved in to have burden upon headache The secuirity is a lack for a better term ! Never on site , Only to grab a soda out of the vending machine and close the Laundry Down when people are trying to get their countless… See More
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bubbafreelove • Resident • 2006 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2010
the fact that they are doing HUD inspections should speak volumes about the quality of tenants. This place is aweful See More
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mikeloancloser • Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2010
this place is now much better. iv lived here 6 years and they finally got rid of the ------ maintence guy and put a real one in...they are also painting the place and it looks great! the owner is an attorney and after a HUD inspection… See More
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Resident • 2000
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/04/2006
I lived in Highland Orchard in 2000. My job transferred me and I asked the managment there if I could have someone to take over my lease and not get charged for the rest of the term. They told me it was OK because in the… See More
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DONTLISTEN • Resident • 2005
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2005
THE LAST ENTRY DATED ON 2/10 IS A ENTRY FROM THE MANAGEMENT COMPANY. I ACTUALLY STILL LIVE HERE AND I CALLED THE MANAGEMENT COMPANY TO ASK ABOUT THE CRIME AND THEY FED ME A BUNCH OF BULL ----. I THEN TOLD THEM THEY WERE LYERS AND… See More
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Resident • 1999 - 2005
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2005
I was on a waiting list for 6 months to get a downstairs 2 bedroom 2 bath apartment at Highland Orchard. I've lived here now for 5 years and read some of the other reviews. BBQs aren't allowed on the apartment patios because of fire safety.… See More
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dsfgdfg • Resident • 2004 - 2005
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2005
This place is horrible. No bbqs, no dogs, and horrible residents. I had my truck broken into. There is a gang that lives across the tracks and they are always coming over and messing up the area. The pool is always shut down and many many… See More
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Resident • 2004
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2004
The management, once reasonably understanding, has become very difficult. It is almost impossible to communicate with them and even more difficult to receive consistent information. There are repeated problems with automobile break-ins on the front street and the train is noisy, late into the night. The… See More
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Resident • 2002 - 2004
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2004
My experience here was just OK. I lived downstairs and the neighbors were really loud and there were constantly children running around. It was pretty peaceful at night, though. I thought the floor plan was just stupid. Nice amount of square footage, but it´s not a… See More
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Resident • 2001 - 2002
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2002
If you have good neighbors (which is true with any apartment complex) this place is pretty nice. The apartments are pretty big and there is a wide variety of people living there. See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Dogs Allowed
Deposit: Required
Weight Limit: 25lbs - Cats Allowed
Deposit: Required
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
2 Bedrooms, 1 Bathroom
- PricePrice
$1,920
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
2 Bedrooms, 2 Bathrooms
- PricePrice
$2,028
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Questions & Answers (1)
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Anonymous · March, 19 2018Type your answer:
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Frequently Asked
What are noise levels like at Highland Orchard Apartments?
The community is rated 2/5 stars, which is considered having loud noise levels on average.
The community is rated 2/5 stars, which is considered having loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Highland Orchard Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is Highland Orchard Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.
The community is rated 4/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.
The community is rated 3/5 stars, which is considered being moderately effective on average.
What is the pet policy at Highland Orchard Apartments?
Dogs Allowed
Deposit: Required
Weight Limit: 25lbs
Cats Allowed
Deposit: Required
Dogs Allowed
Deposit: Required
Weight Limit: 25lbs
Cats Allowed
Deposit: Required
What types of floor plans are available?
2 Beds, 1 Bath and 2 Beds, 2 Baths
2 Beds, 1 Bath and 2 Beds, 2 Baths
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