El Sereno Apartments

2870 N Towne Ave, Pomona, CA 91767
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0%RECOMMENDED
THIS PROPERTY
VS
64%CITY AVERAGE

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El Sereno Apartments Manager

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Resident 2018 - 2019 Not Recommended
Reviewed 06/12/2019
The actual units are great for the price and the area. The reason that this complex is so poorly rated is due to the staff and management. The requests for work orders are consistently filled hours later than the scheduled time, the front office staff is… See More
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Resident 2016 Not Recommended
Reviewed 10/23/2016
Worse place to live in... horrible management... my sink is broken since 2 months and I called so many time to come in but never showed up. The maintenance people enter your apartment without your permission while you are not home. God knows what and why… See More
El Sereno Apartments Manager12/29/2016

Dear Anonymous, Thank you for providing us with your feedback. We are sorry to hear about your dissatisfaction with our maintenance. At El Sereno our goal is to respond to all maintenance requests within 24 hours of being notified. If this issue has still not been resolved, please contact our regional office at [email protected] to discuss it further. Sincerely, El Sereno Apartments

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Bdmurr • Prospective Resident Visited 2016 Not Recommended
Reviewed 09/30/2016
Applied here, never dealt with slower more rude people in my life. ever. So unprofessional
El Sereno Apartments Manager12/29/2016

Dear BDmurr, Thank you for applying to live at the El Sereno Apartments! We apologize if you feel like our management staff was not as quick and friendly as you were hoping. At El Sereno we pride ourselves in being helpful, courteous and professional toward every resident and guest. We will look further into ways that we can better serve our applicants. Sincerely, El Sereno Apartments

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Resident 2014 - 2015 Not Recommended
Reviewed 07/25/2016
Worst Apartment complex ever. Full of smokers and pot heads. If you have a family or kids or even you care about your own health DO NOT MOVE THERE. Noisy neighbors and lots of weed smokers all around. Housing office does not handle or care about… See More
El Sereno Apartments Manager12/29/2016

Dear Anonymous, Thank you for taking the time to leave us your feedback. At El Sereno Apartments, we strive to provide an attractive, well-managed and well-maintained community. Please contact the leasing office if you are experiencing any issues. If you feel like these issues are not being handled to your liking, you can also contact our regional office at [email protected] Sincerely, El Sereno Apartments

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findaroomok • Resident 2015 Recommended
Reviewed 04/27/2015
Crazy couple fighting and having sex at apartment near Apartment 61. We have had enough! I don't know what to do! Crazy noise once a few days! Someone help! I am getting crazy here!
El Sereno Apartments Manager12/29/2016

Dear findaroomok, We apologize for any inconveniences you may have experienced during your stay at El Sereno Apartments. Please contact our leasing office so we can further discuss this issue. We are more than happy to help! Sincerely, El Sereno Apartments

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Resident 2013 - 2015 Not Recommended
Reviewed 03/04/2015
My husband and I have lived here since August of 2013 and things have really gone down hill. The walls are extremely thin. We could hear our upstairs neighbors phone VIBRATE. Our new upstairs neighbor plays music loud enough so that we can hear every word… See More
El Sereno Apartments Manager12/29/2016

Dear Anonymous, Thank you for your feedback about El Sereno Apartments. We are sorry to hear that your husband was a victim of theft and the maintenance issues were not handled properly. At El Sereno we are always looking for ways to better the experience of our residents and strive to always provide an attractive, well-managed and well-maintained community. We've shared your feedback with our regional office, and will refer to it as we work to continually improve the experience we offer our residents. Sincerely, El Sereno Apartments

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desiree2787 • Resident 2014 Not Recommended
Reviewed 09/18/2014
I loved it here when we had the old management back in March. Since have had the new management we have had nothing but problems. Back in March wehad about 8 vacancies now we have 26. The new manager ----- is very hard to inderstand becuase… See More
El Sereno Apartments Manager12/29/2016

Dear desiree2787, Thank you for your feedback. We apologize for any inconveniences you may have experienced during your stay at El Sereno Apartments. At El Sereno, we pride ourselves in always being helpful, courteous and professional. We will take your feedback into consideration and work on finding ways to provide better services. Sincerely, El Sereno Apartments

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Supermommy88 • Resident 2012 - 2014 Recommended
Reviewed 04/20/2014
I absolutely loved loved living here. Its a quiet complex (well expect for the occassional bark from a little yappy dog). The staff when I lived there were amazing. So welcoming and friendly. I know most of the girls from the office left when I moved… See More
El Sereno Apartments Manager12/29/2016

Dear Supermommy88, Thank you for taking the time to give us your feedback. We are happy to hear you loved living at El Sereno Apartments and appreciate the detailed review. We hope you will consider us again in the future. Sincerely, El Sereno Apartments

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marcusmarch • Resident 2011 - 2013 Recommended
Reviewed 06/04/2013
My wife and I loved living so close to her school (Western University) and yet within walking distance to Claremont's downtown area. The Claremont side of the complex was safe, great to run through the neighborhoods any time day or night solo. We lived there on… See More
El Sereno Apartments Manager12/29/2016

Dear marcusmarch, We appreciate your wonderful and thorough review and thank you for choosing to live with us as long as you did. We are glad to hear that you were satisfied with your stay at El Sereno Apartments. Thank you again for the recommendation. Sincerely, El Sereno Apartments

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honest_apt_renter • Resident 2012 Recommended
Reviewed 11/09/2012
I've been living at El Sereno Apartments since August 2012, so it's been about 3 months. So far, it's been great living here. I haven't had any problems with the rental office or with neighbors (with a few exceptions - more about this later). PROS: -… See More
El Sereno Apartments Manager12/29/2016

Dear honest_apt_renter, Thank you for the wonderful review about El Sereno Apartments! It's great to read that you're enjoying life at our community. We value your input and appreciate you taking the time to share your thoughts. Please don't hesitate to reach out to management if we can ever assist you with anything in your apartment home. Sincerely, El Sereno Apartments

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biomaya • Resident 0 Recommended
Reviewed 04/29/2012
Overall not a bad place to live for the Inland Empire. The apartment complex is very well maintained - they have gardeners once or twice a week keeping the grass nice and flowers fresh. The maintenance guys are very nice and are always around fixing things.… See More
El Sereno Apartments Manager12/29/2016

Dear biomaya, Thank you for your feedback about the El Sereno Apartments. We are glad that you took notice of how we strive to always keep our property looking good for our residents. We are sorry to hear about your noise issue. Keep in mind that if you call us after-hours, our Courtesy Patrol can help you with any disturbances. Thank you again for your review. Sincerely, El Sereno Apartments

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tifvonjosh • Resident 2009 - 2012 Recommended
Reviewed 03/20/2012
Overall the complex is well kept and quiet. Maintenance responds rather quickly when you need them. I've live here over 3 years, it's a great place if you looking for peace and quiet, although at times it can be occasionally noisy, especially around the pool area… See More
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Resident 0 Not Recommended
Reviewed 03/08/2012
The two biggest problems with living here are the rude managers and the noise level. Neither of which anyone wants to do anything about. Lately I've been hearing a lot of parties and loud conversations usually between midnight and three or four in the morning and… See More
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the_jew • Resident 2011 - 2012 Recommended
Reviewed 03/05/2012
My girlfriend and I have been here for about a year, and no surprise its been good. We do live in a pet friendly complex. People just need to stop thinking they live in Brentwood just because we live NEAR Claremont. There's been lot of complaints… See More
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dkeepers29 • Resident 2011 - 2012 Recommended
Reviewed 02/27/2012
I searched all around Claremont, La Verne and Eastern Pomona for a decent complex. I could not be more happy with my decision to stay here. The grounds are very clean and well taken care of. The BBQs are a nice touch and are cleaned daily,… See More
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MILKSECK • Resident 2011 - 2012 Recommended
Reviewed 02/26/2012
very nice place to live in.
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Resident 2011 - 2012 Recommended
Reviewed 02/26/2012
The complex is very nice, clean, and well-maintained but the dogs are very annoying. Some dogs bark all day and all night long, especially the neighbor's dog under us! And there's not enough parking space for visitors. See More
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svendlogin • Resident 2010 - 2012 Recommended
Reviewed 02/25/2012
Compared to the alternatives in the area immediately to the east in Claremont and further west towards central LA, El Sereno had the best combination of price to quality. My wife and I toured potential apartment complexes to suit our needs. The sound level is reasonable,… See More
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jamesmcphail • Resident 2007 - 2012 Recommended
Reviewed 02/24/2012
My wife and i have lived here for many years, if it was not a nice place to live we would have left a long time ago.
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AptRenter_4 • Resident 2010 - 2012 Not Recommended
Reviewed 02/24/2012
When my husband and I first moved in we were very pleased with how things were run and the friendliness of the staff. Unfortunately with the recent management change, its seems that all residents would rather walk with their heads down to avoid contact with the… See More
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Resident 2010 - 2012 Not Recommended
Reviewed 02/15/2012
I am very happy to have moved out of here. Whoever writes a good review about this place especially lies about the staff, must be within the same company!! First off at the beginning with the first management staff they had, we had no complains! It… See More
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MARIA6167 • Resident 2011 - 2012 Recommended
Reviewed 02/09/2012
I moved into this apartment complex on March 2011 and have had absolutely no bad experiences. It took me aproximately 3 months to find an apartment in a nice safe area. The minute i walked into this property,i knew this would be the place i wanted… See More
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HORE99 • Resident 2010 - 2011 Not Recommended
Reviewed 10/12/2011
STAFF WAS VERY NICE WHEN WE MOVED IN. AFTER A FORMER ROOMATE MOVED OUT HE WENT TO THE STAFF AND MUST HAVE PUT ON A GOOD ACT, BECAUSE EVER SINCE, THE STAFF HAS BEEN NOTHING BUT RUDE TO US. SHE CONSTANTLY WOULD CALL AND TELL MY… See More
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Resident 2009 - 2011 Not Recommended
Reviewed 06/30/2011
the buildings look nice, but only in the photos. all the units are really old and not nicely maintained. carpet was dingy (not new), popcorn ceilings, electric stoves and they make you buy rental insurance (could be $200 for the year). rent is way over-priced for… See More
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kellbell12 • Resident 2008 - 2009 Not Recommended
Reviewed 05/26/2011
In my opinion, El Sereno is not the worst apartments you could live in, but there are plenty of much nicer ones for the price in the area, especially if you are going to Western University or the Claremont colleges. Quite a few of my fellow… See More
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,304

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,475

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,879

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,880

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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El Sereno Apartments is an apartment in Pomona in zip code 91767. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,304 - $1,880. Nearby cities include Claremont, Montclair, San Dimas, Walnut, and Chino. 91711, 91763, 91766, 91768, and 91773 are nearby zip codes.

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El Sereno Apartments

Provided by Property Management

Management Photos (8)

  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA
  • (Manager photo uploaded on 05/04/2017) Image of El Sereno Apartments in Pomona, CA

Provided by Other Residents

Resident Photos (5)

  • (Resident photo uploaded on 11/05/2009) Image of El Sereno Apartments in Pomona, CA
  • (Resident photo uploaded on 03/04/2015) Image of El Sereno Apartments in Pomona, CA
  • (Resident photo uploaded on 03/04/2015) Image of El Sereno Apartments in Pomona, CA
  • (Resident photo uploaded on 03/04/2015) Image of El Sereno Apartments in Pomona, CA
  • (Resident photo uploaded on 03/04/2015) Image of El Sereno Apartments in Pomona, CA
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