El Sereno Apartments

Dear Anonymous, Thank you for providing us with your feedback. We are sorry to hear about your dissatisfaction with our maintenance. At El Sereno our goal is to respond to all maintenance requests within 24 hours of being notified. If this issue has still not been resolved, please contact our regional office at [email protected] to discuss it further. Sincerely, El Sereno Apartments

Dear BDmurr, Thank you for applying to live at the El Sereno Apartments! We apologize if you feel like our management staff was not as quick and friendly as you were hoping. At El Sereno we pride ourselves in being helpful, courteous and professional toward every resident and guest. We will look further into ways that we can better serve our applicants. Sincerely, El Sereno Apartments

Dear Anonymous, Thank you for taking the time to leave us your feedback. At El Sereno Apartments, we strive to provide an attractive, well-managed and well-maintained community. Please contact the leasing office if you are experiencing any issues. If you feel like these issues are not being handled to your liking, you can also contact our regional office at [email protected] Sincerely, El Sereno Apartments

Dear findaroomok, We apologize for any inconveniences you may have experienced during your stay at El Sereno Apartments. Please contact our leasing office so we can further discuss this issue. We are more than happy to help! Sincerely, El Sereno Apartments

Dear Anonymous, Thank you for your feedback about El Sereno Apartments. We are sorry to hear that your husband was a victim of theft and the maintenance issues were not handled properly. At El Sereno we are always looking for ways to better the experience of our residents and strive to always provide an attractive, well-managed and well-maintained community. We've shared your feedback with our regional office, and will refer to it as we work to continually improve the experience we offer our residents. Sincerely, El Sereno Apartments

Dear desiree2787, Thank you for your feedback. We apologize for any inconveniences you may have experienced during your stay at El Sereno Apartments. At El Sereno, we pride ourselves in always being helpful, courteous and professional. We will take your feedback into consideration and work on finding ways to provide better services. Sincerely, El Sereno Apartments

Dear Supermommy88, Thank you for taking the time to give us your feedback. We are happy to hear you loved living at El Sereno Apartments and appreciate the detailed review. We hope you will consider us again in the future. Sincerely, El Sereno Apartments

Dear marcusmarch, We appreciate your wonderful and thorough review and thank you for choosing to live with us as long as you did. We are glad to hear that you were satisfied with your stay at El Sereno Apartments. Thank you again for the recommendation. Sincerely, El Sereno Apartments

Dear honest_apt_renter, Thank you for the wonderful review about El Sereno Apartments! It's great to read that you're enjoying life at our community. We value your input and appreciate you taking the time to share your thoughts. Please don't hesitate to reach out to management if we can ever assist you with anything in your apartment home. Sincerely, El Sereno Apartments

Dear biomaya, Thank you for your feedback about the El Sereno Apartments. We are glad that you took notice of how we strive to always keep our property looking good for our residents. We are sorry to hear about your noise issue. Keep in mind that if you call us after-hours, our Courtesy Patrol can help you with any disturbances. Thank you again for your review. Sincerely, El Sereno Apartments