Worse place to live in... horrible management... my sink is broken since 2 months and I called so many time to come in but never showed up. The maintenance people enter your apartment without your permission while you are not home. God knows what and why they do that... all the previous reviews are 100%true.. don't waste your time and money here. Not worth it at all...
Manager
3/29/2017
El Sereno Apartments
Dear Anonymous,
Thank you for providing us with your feedback. We are sorry to hear about your dissatisfaction with our maintenance. At El Sereno our goal is to respond to all maintenance requests within 24 hours of being notified. If this issue has still not been resolved, please contact our regional office at elserenohelp@fdcmanagement.com to discuss it further.
Sincerely,
El Sereno Apartments