Ironwood at Empire Lakes
jptip • Resident • 2013 - 2014 Not Recommended
If i could give 0 stars, i would. This is a great community with such potential however the staff/managment have no respect for the tenants or the grounds. I had to contact the managment office multiple times to have them send the lease so i could sign, however no one called or emailed back til two weeks later. They said they were busy and others were on vacation. This caused my lease to be late and they charged me rent of 1850 (400.00 more than my original lease terms) because my lease wasn't signed on time and caused my lease to go to MTM terms. READ YOUR LEASE CAREFULLY!!!!... They tried to be sneaky and input a different amount into the lease than what i had agreed upon. The staff is extremely unprofessional and unresponsive. The bathtubs are painted and continually peel, which becomes unsanitary to take baths. The walls are paper thin and you can ALWAYS hear your neighbor, i could even here my neighbors ticking clock they had on the wall. A lot of the tenants smoke marijuana and it infiltrates the surrounding apartments and passageways. There is no security. Your cars get their windows broken and dented with golf balls and the staff doesn't do anything about it. No parking!!! The pools are nice however none of the BBQ's work, there is a beautiful fireplace by the hot tub however it doesn't work either. The passageways are always dirty and the lights are burnt out, you only get a clicker that opens ONE gate so no matter which gate you pass, you are assigned to one gate to come in and out, and did i mention the horrible staff? I am beyond irritated with this community and feel if the staff were to improve, the community would be much more enjoyable. Also, for the TREMENDOUS rents we pay, it seems like the areas would be kept neat, clean, and in working order however all of the appliances DONT WORK. Don't plan to have a BBQ by the pool due to the BBQ's being out of order and the pools infiltrated as if it were a community pool full of people screaming and drinking. DO NOT GO TO THIS PROPERTY!!!
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