Review History for DaMc34

The Reserve at Empire Lakes


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DaMc34

Resident 2010 - 2011

6/3/2014

My family lived here about 3 years ago. We loved the apartment we had on the first floor with our garage right next to the apartment. The apartments at the reserve are not very old so I never experienced too much noise problems other than from cars driving on 4th street at night. I never really used the pool or gym while I was there but they seemed nice. They have a movie room that can be checked out to show a movie with friends on a big screen and that was cool to use the one time we used it. I like that the Reserve is so close to so many stores I regularly go to. It is also very close to the 15 and 10 freeways. The only reason my family moved out a year after moving in was the huge rent increase. It was going to go up almost $150!!! That is insane. We have lived in 3 different apartments in the last 5 years and the Reserve has been the only one to raise our rent. We left before our year was up to a place close by that was a bit more than what we were paying at the Reserve...which has not gone up since we moved here. I wish they worked more with current tenants to stay. I would move back there if I knew my rent wasn't certain to go up every year.
    Manager

    6/18/2014

    The Reserve at Empire Lakes
    Thanks for sharing your thoughts with us. We are very glad to hear that overall enjoyed your time in your apartment, however we are sorry you left on a negative note. We attempt to work with every resident to allow them to stay with us, and keep residents updated on any changes in price during the renewal process. We certainly do hope you choose to live with us again. Please feel free to call us at 909.466.4990 with any other questions or concerns. Thank you.

    Review 10 out of 119

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    The Reserve at Empire Lakes

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