Review History for anonymous

Archstone Las Flores


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anonymous

Resident 2002 - 2009

7/29/2010

There are simply TOO MANY issues to bring up in the this review however I will notate that they are 99% staff related. They send out notices without even thinking. We once received one four days before rent was due saying it was already past due. When I went to the leasing office to discuss it with someone, there were at least 10 other tenants waiting there with their bright yellow notices. They claim the pools are heated but they are very cold even in the summer months. The property is reasonably clean but you will find stairwells that are ridiculously filthy. Noise I don't blame on the staff but they will send you vacate notices without even giving you a warning. To summarize: We have our balcony flooded by maintenance while they were draining the water heater in the unit above ours, we have had to call the police several times, once for a stabbing that happened in the complex, other times for serious parties, we have had unlawful entry to our unit though we have requested DNE, they lost some of our paperwork, including the move in checklist, they change staff constantly so you talk to someone about an issue and when you call because it is not taken care of, they are no longer there and no one knows what the heck you are talking about and if you are on the first or second floor, expect serious ant and bug problems...not just in your kitchen, I mean every room, on the carpet, disgustingly bad. It was nice for about six months and now I believe chimps could do a better job of running the place. Honestly, if the staff knew their asses from their elbows, rating would go wayyyyy up...decent units, nice looking area, canyon access but the experience has been a nightmare. You might wonder why we have stayed...? Lowest rent for the area with comparable sized units elsewhere, $99 security deposit and waived application fees...Honestly, this place is a joke. Renting should not be work...I pay rent and live, SIMPLE! The staff makes it a pain...

    Review 20 out of 69

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    Archstone Las Flores

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