Shannon (the manager) is TERRIBLE. Unprofessional to the point of sending regular threatening and unprofessional memos to residents as an sad/lazy attempt to solve complex issues (like dog waste, laundry theft, and parking issues). She even wrote an evil letter threatening to close the pool for the summer because she is incapable of keeping a few problem tenants under control. Work orders remain unfinished, loud tenants are never delt with. Great apartment and location, as long as you don't have to deal with management.... And now they want to raise the rent. Bye cypress gardens! It was not fun! Too bad Allen Properties hires such unfriendly/unaccomidating staff. This complex would be perfect with the right manager!