I am writing you this letter to recognized one of your employees. I would like to give words of recognition to Terra one of your leasing agents. Every time that I have had to call the office and or come in she has been Professional, Kind, and Caring to assist me with work orders, questions, etc. I hope that the company knows what a GEM they have working for them. I am impressed and appreciative that she is working here at Rosewood. In these hard and changing times, You don't see or experience someone that has such a refreshing positive attitude hardly anymore. I just want you to know how wonderful she has been to me as a tenant here at Rosewood. I hope that she is recognized for her excellent customer service, her pro-active approach and readiness to servicing the needs of the tenants. From this letter I hope that you understand what a great employee you have in Terra. From a scale of one to ten. I give Terra an 11 she over exceeds in her service, communication in servicing the needs of the tenants. This is Awesome!