Review History for anonymous

Franklin 299 Apartments


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anonymous

Resident 2015 - 2017

9/2/2017

Maintenance requests are routinely ignored, emails sent to the front desk go unanswered for weeks, garage doors were damaged months ago and still not repaired, front desk takes delivery of packages without informing you, etc etc.
    Manager

    9/11/2017

    Franklin 299 Apartments
    Thank you for bringing your concerns to our attention. We are constantly looking for ways to improve our service. We are in the process of adding additional package lockers to help ensure all residents have 24/7 access to packages and currently have the 2nd interior gate under repair. We would appreciate an opportunity to discuss any additional concerns you may have. Please feel free to reach out to me directly at 650-365-9299.

    Review 11 out of 16

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    Franklin 299 Apartments

    March 2024

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