Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Sterling Highlander
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hi Anonymous, thank you for taking the time to leave a review for us at Sterling Highlander. We're happy we could meet your expectations! We hope to see you soon!
Eariz002, we're glad you had such a wonderful experience with us! We hope to see you soon!
Supawok, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
I regret to hear that you had this experience with us. I would like the opportunity to address your concerns. Please reach out to us directly at (951) 823-0005 when you have a chance. Thank you, and we look forward to hearing from you. - Taje Cifuentes, Community Manager
Leonela_l, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
Robinsonraena, we are so happy to read such a great review about Sterling Highlander! We are always more than happy to assist you if anything else comes up. Take care!
Kevin_p, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.
Alisha_e, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to get more details about this; please reach out to us at your earliest convenience at (951) 823-0005.
Thank you very much for your feedback. We love our residents and community and take pride in providing a great place to live. We love that you have chosen to call Sterling Highlander home and we are so glad to have you here. Please don't hesitate to reach out to us if there's anything more we can do!
Anonymous, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Makenna_l, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Anonymous, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Thank you very much for the positive review! We are so glad that you've chosen to make Sterling Highlander your home. We are thrilled to hear that you are taking full advantage of all the fabulous amenities and our staff is taking great care of you! Thanks again.
Thank you for letting us know. We work hard to keep our grounds clean as we strive to maintain the best looking community in Riverside. We are grateful that you are helping us keep it that way by reminding us of the areas that need some extra attention. We truly do strive to create the finest customer experience and know this is of utmost importance. Please contact me at 951-823-0005 or [email protected] so that we can work through your specific concerns. -Gelisa Williams
Thank you for taking the time to give us your detailed feedback. I am so happy to hear that for the most part, you have loved calling Sterling Highlander your home! We have certainly enjoyed having you as a part of the community. I do apologize for the inconvenience/discomfort that the WIFI has caused you and want to address them immediately so that you will have the experience at Sterling Highlander you deserve! Please call me personally at (951) 823-0005 so that we can discuss your concerns.
Thank you very much for your feedback. We love our residents and community and take pride in providing a great place to live. We love that you have chosen to call Sterling Highlander home and we are so glad to have you here. Thanks again!
Thank you for your kind review, we strive to have the best customer service possible. We are glad to hear that you are enjoying your stay with us. We hope to have you another year! Again, Thank you!
Wow, thank you so very much for the wonderful review, Derek! We truly value our residents and take pride in providing such a great place to live. If there is anything we can do to help you out with the noise concern, please let us know and we will be happy to assist you. Thank you again and have a great day!
Thank you very much for the feedback. If you would like to address any concerns you may have, please reach out to me personally at our office. I look forward to speaking with you. [email protected] or 951-823-005. Thank you!
Ivan, thank you for the 5-star rating. We appreciate your feedback!
Thank you, Danielleortega21, for reaching out to us. Your opinion plays an integral part in our customer service. Have a great day, Veronica
Arne! Thank you for pointing out these wonderful things! We are glad to share our wonderful community with you and look forward to seeing you soon!
$1,660
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Studio
$940
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1 Bedroom
$1,276
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1 Bedroom
$719
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2 Bedrooms
$1,186
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2 Bedrooms
$1,085
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4 Bedrooms
$1,037
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4 Bedrooms
$702
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4 Bedrooms
Sterling Highlander is one of the newest apartment communities by Sterling University Housing, the nation’s largest developer of off-campus student apartments. Offering modern upscale housing with excellent amenities, Sterling sets high standards for student living across the U.S. Sterling Highlander's apartments near UCR meet those standards and set new ones for Inland Southern California.
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Sterling Highlander