I lived at the Winsted for a year and I really loved it. I loved the location of my unit and the floor plan was very nice. I did end up moving out due to renting a house. My fiance and I never had any problems, and the staff was very nice. I'd have to say the entire year we lived there I only had to call maintenance once and they took care of the issue right away. The only problem I had was towards the end of my lease when some young kids moved in and were smoking pot on their patio. When we complained to management they seemed concerned and said they would take care of it. No complex is perfect though and your always gonna have your bad eggs anywhere you stay. Overall I really enjoyed my stay here and would recommend it!