Review History for anonymous

Apex on the River


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anonymous

Resident 2012 - 2013

8/15/2013

I didn't think I could find an apartment complex as bad as La Riviera Commons. Firstly, they are extremely money hungry and unorganized. They offer a deal for some money off the third month's rent (can't remember the amount) and credit it to the account upon moving in. I guess they forgot that I had the deal and proceeded to charge me anyway. When I brought it to their attention they were very rude about it. They also tried to say my lease was ending early and charged me an additional $100 the final two months that I lived there. The first time I brought it up Rebecca said it was her mistake and that she was over charging everyone. The second time, my final month, she tried to act like my lease was up and I had to pay the extra even though I had my lease saying it wasn t. Horrible management. I honestly do not know how she got the job because she is more than incompetent to be in that position. Safety is also a big issue at the complex. I understand that it is not gated and people can freely walk around, that was not a problem. The problem is that they advertise that security is constantly walking the grounds at night, not once did I see a security officer. Also my car got stolen from the lot. I knew they had cameras around the parking lot and asked if they could send a copy over to the police or if I could have one. Mike, the manager was the only one with the keys to see the video and he wasn t there that day. After the staff called him, he refused to come in for three days!!! What kind of manager is that?? If a car is stolen on your lot and there is video of it, why not come in and check the video out. Maybe it's because all the cameras point to his parking spot. More incompetent people. Maintenance was horrible as well. My dishwasher never worked, nor did they ever come to fix it. My light blew out and that was never fixed after being reported. I kept getting wasps nests on my balcony and the maintenance wouldn't come spray them for days. Finally, I got tired of it and let them just keep making nests. When I got my security deposit back, more than half of it was taken. $75 for paint when I had some screw holes in the door for a chain lock for added security and another $75 for light cleaning. That's a joke! I spent six hours cleaning the place and even shampooed the carpets. Honestly, I wouldn't move back there if I was paid to! The management is horrible and rude. They are unhelpful when asked questions and snarky about everything. You're better off paying a little more money for a reputable apartment complex.

    Review 11 out of 96

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    Apex on the River

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