|Number of reviews in the past 365 days||16|
|Percentage of reviews responded to||87.5%|
|Average time to respond to reviews||29.75 days|
Pheasant Pointe Apartments
2660 Stonecreek Dr
Sacramento, CA 95833
|Number of reviews in the past 365 days||16|
|Percentage of reviews responded to||87.5%|
|Average time to respond to reviews||29.75 days|
Hello, thank you for leaving Pheasant Pointe this five-star review! It’s great to see how happy you’ve been with your time here. If there’s anything we can do to make your five-star experience even better, please do not hesitate to let us know. We look forward to keeping you very satisfied in your home and thank you for the opportunity!
Thank you for sharing these reflections on your time with us and for a great 4.3 star rating for Pheasant Pointe! We're grateful to have earned your kind words for our management team and personal recommendation for our community. If there is ever anything you can think of that we could be doing to increase your satisfaction to a full five-star experience please let us know your thoughts in the Leasing Office. We appreciate your feedback and you choice to be a great resident at Pheasant Pointe!
We appreciate your overall satisfaction and 4.7 stars for life at Pheasant Pointe! While we are pleased to see that most aspects of your time with us have been highly enjoyable, it does concern us to see that your impression is not a great one for our office team. We apologize if you have had some difficulty reaching us; our team is diligent about answering phone calls, but unfortunately we can't get to every one. If you leave us a voice mail we will certainly follow up with you at our earliest opportunity, or you can always send us an email or drop a line through the resident portal. We would love to do all that we can to provide you with excellent service, and we encourage you to reach out to our property manager directly for assistance with your concerns. We hope to hear from you and we look forward to providing you with excellent service soon!
Hello and thank you for sharing your rating for life at Pheasant Pointe. While we are happy to have earned your overall satisfaction, we are disappointed that a recurring smoking violation has not allowed you to fully enjoy your home. Please continue to to work with our management team to document all incidents. We can assure you that handling resident concerns is very important to us and we appreciate your patience while we work to address the problem. We invite you to contact us by phone, email or through the resident portal to discuss this on-going issue. Thank you!
We are grateful to have your comments and 4.7 star rating for Pheasant Pointe Apartments! It's wonderful to read that our management team has positively contributed to your enjoyment of your home and that you have found our service to be fast, thorough and professional. We also appreciate the time you've taken to share on your concerns with our parking policies. Resident feedback is very important to us and we would like the opportunity to hear from you more on this topic. Please contact our property manager in the Leasing Office to discuss your thoughts in greater detail. Thank you again for your rating and we look forward to hearing from you soon!
We appreciate you being a great part of Pheasant Pointe for the past year! Thank you for sharing your feedback on your time with us. We're so glad that you have had a 4.7 star experience, and we look forward to continuing to provide excellent service at every stage of your tenancy. If there is ever anything we can do to help, please don't hesitate to contact us. Have a wonderful day!
It's great to see that so far your experiences have been very positive since joining the Pheasant Pointe community! We are grateful for your full five-stars and glad to see that the few minor bumps did not disrupt your satisfaction with your new home. If there is anything we can do to continue to provide you with great service please don't hesitate to reach out to us in the Leasing Office. Thank for your rating and for being a new resident of Pheasant Pointe!
It means the most for us to see you getting everything you need out of life in our community! We are so thankful for your full five-star rating and kind words about Pheasant Pointe. Earning your highest levels of satisfaction is a great reward for the care we put into serving our residents. We hope to remain a great fit in the years to come and thank you for choosing to be a great resident of Pheasant Pointe!
It's great to see that you've had nothing but good interactions with our team and we appreciate you sharing this 4.5 star rating! Here at Pheasant Pointe we're always working to provide the very best experiences from our residents and your review says a lot about the high levels of service and dedication we aim for. It was our pleasure to make your application process go smoothly and we look forward to continuing to earn your satisfaction all throughout your tenancy!
Hello, thank you for leaving Pheasant Pointe this five-star review! It's great to see how happy you've been with your time here. If there's anything we can do to make your five-star experience even better, please do not hesitate to let us know. We look forward to keeping you very satisfied in your home and thank you for the opportunity!
Thank you for your willingness to share on more wonderful comments on your happiness in our community! Your five-star rating is very much appreciated and we're delighted to see that you've been enjoying so many aspects about your home. If there is anything you need while you get settled please don't hesitate to reach out to our team in the Leasing Office who are always here to help. Thank you again for choosing to join us here at Pheasant Pointe and have a wonderful day!
We are very grateful for all of your kind words about our responsive and friendly team and beautifully maintained community! Thank you for sharing your thoughts and 4 stars for Pheasant Pointe. We'd like to ensure that you have the best experience possible and our team would love to provide their assistance with any parking concerns. If you know where the unauthorized vehicles are coming from, or if there is any information you can provide on the type(s) of vehicles parking in your spot we would be happy to address the issue to ensure it doesn't continue to happen. Please contact us in the Leasing Office with any details you can provide so that we can improve this situation right away. We look forward to hearing from you and providing you with professional service soon!
Thank you for continuing to recommend Pheasant Pointe with your edited review, and for your long-term tenancy in our community. We love to hear that your interactions with our staff have added to your positive experience, and we're so happy that you and your family have been with us and have made so many memories in your time here. If we can do anything to ensure that your time here remains a great experience, don't hesitate to reach out to us directly in the office.
We are delighted to continue to receive your high marks for life at Pheasant Pointe! Thank you for sharing your 4.8 star rating. Our team love to provide our residents with the very best care in Natomas, and your personal recommendation to others is a true testament to their dedication to our community. We appreciate you choosing to make your home here with us and we hope to see you again soon!
We're so appreciative of your five-stars and detailed review for Pheasant Pointe! Thank you for letting us know that you are enjoying our dedicated service and great community. It is our pleasure to provide you with friendly and attentive service whenever you're in need. We hope that you continue to enjoy all of the wonderful things that we have to offer and we look forward to your long and happy tenancy!
Thank you for another positive update and we're so happy to see that things have improved with your second tenancy at Pheasant Pointe! We've noticed that since your last update that your overall satisfaction has gone down a star in your rating and we'd love to do all that we can to get you back to thoroughly enjoying your home. Please reach out to us in the Leasing Office to share your thoughts on how we can improve. We appreciate you choosing us for your home and we hope to hear from you soon!
We appreciate the time you've taken to reflect on your experiences at Pheasant Pointe. Providing our residents with a home they can be proud of is very important to us, and it's disappointing to see that you're not feeling great about life in our community. While we wish that we could control the circumstances that take place outside of our gated property, unfortunately the reality of our society is that crime can happen anywhere and at any time. We hope that you've otherwise found great value in our spacious floor plans, wonderful selection of amenities and friendly and professional service team. As always, if there is anything specific troubling you, such as the condition of your carpet & doors, we invite you to reach out to us in the Leasing Office to discuss this matter further. We are grateful to have you as part of the Pheasant Pointe community and we hope to hear from you soon.
Thank you for this fantastic update of your time at Pheasant Pointe! Providing our residents with fast and friendly assistance is so important to our team, and we're pleased to see that your experiences reflect our dedication to great service. We're also glad that you've appreciated our resident activities. We love these events because it gives our team an opportunity to connect with our residents socially, and for neighbors to come together as a community. We hope that you'll continue to let us know how it's going, and we look forward to seeing you at our next gathering!
We're so happy to read your review of Pheasant Pointe Apartments! Thank you for sharing your affection for our staff, the community and the amenities! From the sounds of it, we're a great fit for you and we're glad our efforts to be has been noticed. We love reading that your experience here is stamped with positivity; if there is anything we can do to keep it that way, we hope you'll let us know in the office!
Thank you for taking the time to review your experience with Pheasant Pointe. The highest compliment we can receive is your recommendation, and we're thankful for you kind words. We're so excited to have you as part of our community and we look forward to continuing our friendly and fast service in the near future. Have a wonderful day!
We love to see those five-stars and that you're enjoying all aspects of life at Pheasant Pointe! Please except our deep gratitude for so many wonderful comments on our staff and community. Our team works to give our community the very best, and we appreciate the opportunity to provide you with excellent service and a comfortable home. Thank you for being a fantastic resident of Pheasant Pointe!
We're so happy to see your recommendation and that you've enjoyed one of our fun drive thru breakfast events! Our team loves the opportunity to do something special for our residents and it's wonderful to see that you truly appreciated the gesture. If there is anything you can think of that we could be doing to provide you with an even better experience, we'd love to hear your thoughts in the Leasing Office. We appreciate your comments and are grateful to have you as part of our community!
We hate to see that your impression of our community has gone down a star in your rating, and that you have concerns with your overall satisfaction at Pheasant Pointe. We'd love to hear from you regarding these comments and anything else that is troubling you. Please reach out to us in the Leasing Office at your first opportunity to share more on any negative experiences. We look forward to hearing from you and doing all we can to help you feel great about your home soon!
Hello and thank you for your wonderful five-star rating for Pheasant Pointe! We are excited to see that overall your new home has been a perfect fit, and that you and your pet are enjoying our amenities. We apologize if the utilities were not reviewed prior to you joining us, and thank you for your understanding on this matter. If there is anything we can do to help you settle in, please don't hesitate to let us know. We're thrilled that you've chosen us for your new home and we appreciate your tenancy!
We are very appreciative of your four-star recommendation for Pheasant Pointe, and for your positive comments regarding our friendly and helpful team. We are sad, however, to see that maintenance issues in your home have prevented us from receiving a full five-star rating. We understand you have concerns with the way your home was left after our service, and we would appreciate the opportunity to hear more about what was missed and what we can do in the future to ensure your full satisfaction. Please consider reaching out to a member of our management team to provide your feedback. While we cannot undo the missteps from our past, we look forward to providing you with improved service from here on out!
Pheasant Pointe Apartments is a pet friendly community that features 1 and 2 bedroom apartment homes nestled in a park like setting. With wood burning fireplaces, walk-in closets and roomy floor plans you will discover an unbeatable combination of comfort and affordability. Our commitment to excellence is your key to better living. Managed by CTL Management, Inc. License # 01090130.
Please allow up to 24 hours for your answer to be visible to the public.