Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 1.25 days |
Contact Property
Shore Park at Riverlake
7952 Pocket Road
Sacramento, CA 95831
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 1.25 days |
Hi there, thank you so much for sharing your experience with us! I will make sure to pass this along to Eddie and John! Please let us know if you need anything and thank you again!-Ashley Littman, Community Manager
Hi there, thank you so much for sharing your experience with us. I am happy to hear that you are enjoying your time here at Shore Park so far and please feel free to reach out if you need anything as you get settled in. -DeeDee A, Community Manager
Hi there, thank you so much for your kind words! I would have to agree that our location is hard to beat. I am so happy you have enjoyed your home here at Shore Park and please reach out if you need anything! Thank you! -Ashley Littman Community Manager
Hello, Thank you for taking the time to provide your feedback regarding your residency here at Shore Park. We hope that your move went smoothly and you are all settled in your new home! I am very sorry to hear about your negative experience especially in the final days of your residency here and even after. Since your post we have turned your feedback into a learning opportunity here to audit our move-out procedure to ensure that we are all on the same page given it is never our intention to add more stress to your moving process - we know that it is a lot. Regarding your move out charges that were incorrect on your ledger, please contact our office directly if you find that these have not been updated to the appropriate amounts as I will make it a priority to research these personally. No account statement is 'final' until you and we have come to an understanding on costs, etc. You are correct that from time to time people who don't have any regard for others personal property (vehicles, etc.) come into the community whether they were invited by residents or the like. While this can happen in communities like ours or in a person's driveway, we are committed to working with the local authorities to do our best to make our residents and community aware of happenings and safety. We are partnered with Officer Magaletti from the Sacramento Police Department who patrols the Pocket area. He has been very informative and helpful as our direct liaison to the local authorities and it is our hope that with their patrol as well as the 2 Courtesy Patrol companies we employ here that community supervision after hours is covered as best as possible. Again, thank you for your time and your post. We are making strides every day to make sure we are here for our community and doing the best we can to make Shore Park a wonderful place to call home. DeeDee A. Community Manager (916) 234-8032 [email protected]
Dear resident, Please contact us regarding your concerns as we may be able to assist with a point of contact regarding the cellular service. Thank you, Ariel Ampania Community Director Shore Park at Riverlake
Dear resident, Thank you for your feedback. We truly strive to create a wonderful living experience for our residents here at Shore Park. If there is anything we can do to enhance your living experience any further we would love to hear it! Thank you, Ariel Ampania Community Director Shore Park at Riverlake
Thank you very much for your feedback! We value our residents and community and take pride in providing a great place to live. Thank you for being such a loyal resident! Ariel Ampania Community Director Shore Park at Riverlake
Dear resident, We are so happy to hear that you enjoy making Shore Park your home. If there is anything we can further assist you with please do not hesitate to reach out. 916-399-9167 Ariel Ampania Community Director Shore Park at Riverlake
Thank you for your recent posting regarding your residency with Shore Park at Riverlake! We truly appreciate your opinion on your experience here at Shore Park. I'm so glad to hear your experience with our Community and Management has been positive. We thank you again for your residency with us here at Shore Park at Riverlake, and appreciate your desire to call Shore Park home. Ariel Ampania Community Director Shore Park Apartments
Dear resident, Thank you so much for your feedback. We truly appreciate your patience during the unforeseen repairs and construction and understand your frustration. We are open 7 days a week to address any concerns you have. Thank you for your residency here at Shore Park. We are so lucky to have you as a resident! Ariel Ampania Community Director Shore Park at Riverlake
Hi Keiyana, I apologize for the experience that you have had at Shore Park and would definitely like to assist in making your home more enjoyable as you have decided to continue to call Shore Park your home. Regarding your concerns we have discussed in private, I hope that the noise level has decreased. Reptiles such as garden snakes can be found anywhere. To eliminate any entry to your home, I have confirmed that we installed a door sweep to your front door the same day you reported the incident to us. At this time I do see that all work orders that have been placed were addressed and completed. If you have additional maintenance requests, please do not hesitate to contact the office or place a work order through the resident portal so that we can get all of your concerns addressed immediately. We are available 7 days a week at 916-399-9167. Thank you, Ariel Ampania Community Director Shore Park at Riverlake
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Apartments for Rent in Pocket Sacramento, CA | Shore Park Our Pocket, Sacramento, CA apartments are nestled in the heart of this picturesque district offering an incredible location and the many attractive amenities you want. Surrounded by the natural beauty of Shore Park Regional Park and the banks of the Sacramento River, enjoy this peaceful escape from the bustle of city life. We know that you will enjoy all our amazing community features such as sparkling pools & spas, fitness center & clubhouse. You can also relax in one of our two cedar saunas or enjoy a friendly game of tennis in our illuminated tennis courts. Staying in one of our 1, 2 or 3-bedroom apartments allows you to enjoy your very own wood-burning fireplace in your home. Our Pocket apartments for rent also have the on-site staff services you deserve with a courtesy patrol service and 24-hour maintenance available for all your needs. Living in our community leaves you within close proximity to the 5 freeways, granting easy access to all your weekend adventures. Our spacious Shore Park apartments in Pocket, Sacramento CA are designed with your comfort in mind. So, don’t hesitate and schedule a visit today. We look forward to helping you make Shore Park Apartments your new home. Call Us today to discuss our current availability.
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Contact Property
Shore Park at Riverlake
7952 Pocket Road
Sacramento, CA 95831