Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10.67 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10.67 days |
Dear Anonymous, We are so happy to hear that you LOVE your new Wolf Ranch apartment and that you enjoy our onsite dog park as well. You are absolutely right, our maintenance is super responsive when it comes to taking care of our residents' needs. We look forward to seeing you around the community and happy holidays! Sincerely, Henrike Wilson Community Manager
Thank you for taking the time to give Wolf Ranch a review. I would like to speak with you further in regards to our Service Team, we always strive to provide the best service and if we fell short in this category I would like to get more feedback. In regards to our parking, it is limited but we also do offer garages for rent on a month to month basis. If you park outside our community unfortunately it is at your own risk. If you would like to discuss further please feel free to contact me directly at [email protected] Sincerely, Denise Hartmark Community Manager
Thank you for your honest feedback. We understand how stressful moving can be and we are pleased that we were able to make your move in process a positive experience for you. Please feel free to reach out to me directly at [email protected] if you ever need anything. I hope you enjoy your new home here at Wolf Ranch! Sincerely, Denise Hartmark Community Manager
Dear Resident, We are thrilled you are enjoying your stay here at Wolf Ranch. We appreciate you taking the time to let others know of your experience with us. If you have any questions or concerns, please feel free to contact me directly at [email protected] Warm Regards, Denise Hartmark Community Manager
Hi Stephanie, Thank you for taking the time to leave us a positive review. We always strive to provide the best customer service we can and it makes us all happy to know you are enjoying your stay at Wolf Ranch. If you have any questions or concerns, please don't hesitate to contact me at [email protected] Warm Regards, Denise Hartmark Community Manager
Thank you for taking the time to share your positive feedback. We hope you enjoyed your stay at Wolf Ranch and will welcome you back if you find yourself in Sacramento again! Warm Regards, Denise Hartmark Community Manager
Dear Resident, Thank you for taking the time to leave us a wonderful review. We are pleased you are enjoying your time here at Wolf Ranch. We hope we exceed your expectations during your new term, if you need anything or have any questions please do not hesitate to contact me at [email protected] Thanks, Denise Hartmark Community Manager
Hello, Thank you for your positive feedback! We strive to provide the best customer service and a great place for our residents to call home. We hope you stay with us for many years and enjoy the community! Please feel free to contact me if you ever need anything. You can reach me at [email protected] Thanks again! Sincerely, Denise Hartmark Community Manager
Hello, Thank you for sharing your experience at Wolf Ranch. We are happy to see that you have enjoyed working with the team and would recommend us! If you ever need anything, feel free to let us know.
Thank you for your wonderful feedback. We are pleased to hear you are enjoying your time at Wolf Ranch. We always strive to provide the best customer service possible and are thankful you have taken your time to leave us a positive review. May you need something in the future please don't hesitate to contact me directly at [email protected] Warm Regards, Denise H. Community Manager
Thank you Tiffanie for taking the time to leave us a wonderful review. We are glad to hear you are seeing the improvements we are making here at Wolf Ranch.
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay at Wolf Ranch.
Thank you Mrs. Leonora for taking the time to leave us a positive review. If you have any issues or concerns please feel free to email me directly at [email protected]
Hi Michelle, Thank you for taking the time to leave us your feed back. Our team always strives to provide the best customer service and with your feed back we will ensure we take extra time to check the garbage enclosures to 3 times a day. Please note our office is closed on Sundays and we try to have all the enclosures cleaned by Monday morning. If you have any concerns or suggestions please feel free to email me directly at [email protected]
Hi Ricardo, Thank you for taking the time to share your experience with us. We are happy you are seeing and experiencing the new changes happening at Wolf Ranch. If you ever have any questions please feel free to contact me at [email protected]
Hello Rich, My name is Denise Hartmark, the Community Manager for Wolf Ranch. I would like to Thank You for leaving us a great review. I'm happy to hear you are seeing the great improvements we are making at Wolf Ranch. If you have any questions or concerns please don't hesitate to contact me at [email protected]
Hi Pam, Thank you for leaving us a great review. I'm glad to hear you are seeing the great improvements we are making at Wolf Ranch. Our team strives to provide our residents with outstanding customer service. Thank you for being a loyal and wonderful resident. If you ever encounter any issues please feel free to contact me at [email protected]
My name is Denise Hartmark, the Community Manager for Wolf Ranch. Thank you Donnie for your awesome review. Our team strives to be the best and I'm glad to hear you are getting excellent customer service. If you have any questions or concerns please feel free to email me directly at [email protected]
Thank you Arlene for your review we are happy to hear you are enjoying our community. Our team strives to deliver the best customer service so we can ensure our residents are always happy.
$1,820
N/A
N/A
Studio
$1,731
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N/A
2 Bedrooms
$2,066
N/A
N/A
2 Bedrooms
$2,068
N/A
N/A
3 Bedrooms
$2,685
N/A
N/A
3 Bedrooms
Wolf Ranch is located on the border of Elk Grove and North Laguna in Sacramento. If you commute to work, you’ll be happy to know that our community is close to Highway 99, making the daily commute to Downtown Sacramento or Stockton a cinch. Alternatively, if you’re employed at the local Kaiser, Dignity Health, or Consumnes River College, you’re just minutes from work. Located near parks like North Laguna Creek Park, Shasta Community Park, and Cosumnes School Park, Wolf Ranch offers a pleasing balance of peaceful refuge and suburban city life. Our community is less than a mile away from bulk-retailers like Target, Costco, & Sam’s Club that round out the conveniences associated with life in an upscale neighborhood.
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Wolf Ranch