Acappella Apartments
#4,487 #1 #193

What is epIQ?

Acappella Apartments

1001 National Ave, San Bruno, CA 94066
(83 Reviews)
$2,881 - $7,811/mo

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 719 - 737 sq. ft.

$2,881 - $6,957

3 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 836 - 873 sq. ft.

$3,116 - $6,957

3 Available Units

See Floor Plan Details

A3- Classic

1 Bed, 1 Bath | 1,022 - 1,029 sq. ft.

See Floor Plan Details

A1- Classic

1 Bed, 1 Bath | 719 - 737 sq. ft.

See Floor Plan Details

A2- Classic

1 Bed, 1 Bath | 836 - 873 sq. ft.

See Floor Plan Details

A3

1 Bed, 1 Bath | 1,022 - 1,029 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,077 - 1,093 sq. ft.

$3,829 - $7,811

2 Available Units

See Floor Plan Details

B2- Classic

2 Beds, 2 Baths | 1,077 - 1,093 sq. ft.

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,198 - 1,238 sq. ft.

See Floor Plan Details

B1- Classic

2 Beds, 2 Baths | 1,077 - 1,093 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.3

Safety

4.7

Office Staff

4.4

Maintenance

4.0

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A-

Percentage of reviews responded to

81.82%

Manager’s Review Reply Time

D+

Average time to respond to reviews

55.82 days

View Community Timeline
View Community Timeline

Acappella Apartments Reviews

(70)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1246591

Verified Resident 2023 - 2024

4/24/2024

Great experience , great resident manager Kerry (he’s the best) , super dog friendly (we don’t have a dog but it seems like the envionrment is great for them since they have a cute dog park nearby) , great management, sometimes hard to find visitor… See More>
    Manager

    5/12/2024

    Acappella Apartments
    Thank you for the positive review! We agree that Kerry is fantastic. Happy you are enjoying the community.
    Review Author Icon

    Resident 1234592

    Verified Resident 2023 - 2024

    3/13/2024

    Overall it's a great experience, it's close to work for me and it's gated and pretty private. The gym could use a few more pieces of equipment like a squat rack and a bench press which is pretty important.

      Manager

      3/15/2024

      Acappella Apartments
      You're the best! We really appreciate the positive review. At Acappella Apartments, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Acappella Apartments.
      Review Author Icon

      Resident 1221208

      Verified Resident 2023 - 2024

      1/29/2024

      The office team has always been amazing. They’re very warm, welcoming, understanding and responsive. It’s nice knowing they’re just a down the hall if we ever need them. I’ve enjoyed living in my unit..… See More>
        Manager

        2/1/2024

        Acappella Apartments
        So good to hear from you! Thanks for letting us know. Have a great day!
        Review Author Icon

        Resident 1210714

        Verified Resident 2023

        12/22/2023

        My experience moving in to Acappella has been as smooth as can be. I appreciate the friendly, professional staff and my clean apartment with quality construction and appliances. Quite an improvement from my last apartment and I'm very satisfied. Thank you!

          Manager

          12/27/2023

          Acappella Apartments
          We are so happy to read such a great review about Acappella Apartments! We hope to see you soon!
          Review Author Icon

          Resident 1208689

          Verified Resident 2023

          12/15/2023

          I'm new at this facility, hope we can choose internet/TV provider whatever we'd like to use, not only under AT&T only. parking lot is kind of maze, need time to get used to. all over really good so far since I moved in.

            Manager

            12/16/2023

            Acappella Apartments
            We appreciate your positive review about your recent experience with us! There is also internet/TV service through the city called City Net Services!
            Review Author Icon

            Resident 1176645

            Verified Resident 2023

            9/4/2023

            So far, me and my family are loving the neighborhood. Better weather, surroundings are clean, peaceful, and being close to stores, airports, freeway is super convenient. Another great thing about this community how it’s very pet friendly which is a huge plus to us.… See More>
              Review Author Icon

              Resident 1169357

              Verified Resident 2023

              8/12/2023

              So far it’s been a pleasure to stay at Acappella. Parking for visitors is hard to find after 6pm but other than that it is a great community. Apartments are nice and big and very clean. Staff is extra friendly and professional.… See More>
                Manager

                8/14/2023

                Acappella Apartments
                Thank you for your kind review; we are happy to pass along your comments to the team here at Acappella Apartments! We hope to see you soon!

                Updated Review

                Review Author Icon

                Resident 1066717

                Verified Resident 2022 - 2023

                8/8/2023

                An ok living space, everything looks nice but probably built cheaply. Lots of leaks happen in garage and in residential areas. The AC/heater is either on or off (no thermostat). Also the internet options are very limited (<30mbs). They started allowing AirBnB guests stay and… See More>
                  Manager

                  8/14/2023

                  Acappella Apartments
                  Thank you so much for your positive comments about Acappella Apartments!

                  Updated Review

                  Review Author Icon

                  steven.kingsbury@att.net

                  Resident 2023

                  7/23/2023

                  Great potential, but not safe

                  The fire Alarm at Acappella has not worked properly sine we moved in February 2023. At least 20 exit signs to find your way out in an emergency are not lite. The building had their annual fire inspection 10 weeks ago and failed badly. After… See More>
                    Review Author Icon

                    Resident 1148889

                    Verified Resident 2023

                    6/10/2023

                    Very friendly and professional leasing staff, common areas that are very well maintained and smell great. It seems all units that I viewed had hardwood flooring on the kitchen and living room areas, which is what I prefer, and the kitchen appliances are mostly stainless and… See More>
                      Manager

                      6/13/2023

                      Acappella Apartments
                      We are so happy to read such a great review about Acappella Apartments! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                      Review Author Icon

                      Resident 1147427

                      Verified Resident 2022 - 2023

                      6/6/2023

                      My experience has been positive so far. I love how pet-friendly the community is. However, mailing and package have increasingly become an issue. I completely understand that the team has been working hard on this and I hope the service can be provided more efficiently.

                        Manager

                        6/7/2023

                        Acappella Apartments
                        Thank you again for taking the time to let us know how we did. We hope you have a great day!
                        Review Author Icon

                        Resident 1118958

                        Verified Resident 2022 - 2023

                        3/7/2023

                        So far we have really enjoyed our new unit. It was recently renovated and the appliances are very nice. The area is also quite nice with parks and restaurant options nearby. It is very convenient to get to the highway and an easy commute to… See More>
                          Manager

                          3/10/2023

                          Acappella Apartments
                          We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                          Review Author Icon

                          Resident 1098069

                          Verified Resident 2022

                          12/28/2022

                          No other words besides for Kerry and Kaitlyn being the absolute best and so professional. They contribute to a large part of the resident's satisfaction. We don't have a car so as I mentioned that it would be nice to have access to a coffee shop… See More>
                            Manager

                            12/29/2022

                            Acappella Apartments
                            Verified Resident 1098069, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

                            Updated Review

                            Review Author Icon

                            Resident 1083784

                            Verified Resident 2022

                            12/15/2022

                            Acappella location, apartment design and size, service staff and my Neighbours make the stay at Acappella pleasant. I moved from Virginia and love it in Acappella, San Bruno. Acappella is best location for people traveling frequently from SFO.

                              Manager

                              12/17/2022

                              Acappella Apartments
                              Verified Resident 1083784, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                              Review Author Icon

                              Resident 1080417

                              Verified Resident 2013 - 2022

                              11/1/2022

                              2023 is my tenth year at Acappella. 1001 residents need to be vigilant about reporting questionable or suspicious activities, particularly on Parking Levels P-1 and P-2. Nobody is happy when vehicles get broken into, like mine was in June 2021.I would like to live at… See More>
                                Manager

                                11/7/2022

                                Acappella Apartments
                                Hello Verified Resident 1080417, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
                                Review Author Icon

                                Resident 1079931

                                Verified Resident 2020 - 2022

                                10/31/2022

                                Security is a major problem, things are being briken into here. There should be lockers to pick up our packages so we can get them anytime and we dont have to deal with staff attitudes. There should be vehicle charging stations.

                                  Manager

                                  11/7/2022

                                  Acappella Apartments
                                  Verified Resident 1079931, we regret to hear that your experience with us was not a more positive one. We do not have package lockers onsite and have decided it is best to have packages delivered to the leasing office so they are not left outside by the mailboxes. We would like to work towards a resolution, so if you are willing, please reach out to us at (650) 583-6170 to discuss this further.
                                  Review Author Icon

                                  Resident 1071357

                                  Verified Resident 2022

                                  10/2/2022

                                  I am comfortable living here. I am 84 years old and lived in my home for 53 years before deciding to downsize. This is a new experience for me. I need to learn some new things like finding my way around the… See More>
                                    Manager

                                    10/7/2022

                                    Acappella Apartments
                                    Verified Resident 1071357, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Resident 1070411

                                    Verified Resident 2021 - 2022

                                    9/28/2022

                                    This establishment is welcoming and it is a clean, quiet, safe location that is great for families. Since first moving here I had such a smooth experience with management. They are very quick at answering questions and resolving issues.

                                      Manager

                                      9/30/2022

                                      Acappella Apartments
                                      Hi Verified Resident 1070411, thank you for taking the time to leave a review for us at Acappella Apartments. We're happy we could meet your expectations!

                                      Updated Review

                                      Review Author Icon

                                      Resident 844008

                                      Verified Resident 2019 - 2022

                                      8/20/2022

                                      I think that new management is great. Easy to talk to Resolve issues quick, very pleasant and professional. Extremely helpful. They are keeping the building clean to the best of their ability. It is much better now. I am… See More>
                                        Manager

                                        8/23/2022

                                        Acappella Apartments
                                        Verified Resident 844008, we are so happy to read such a great review about Acappella Apartments! Thank you, and have a fantastic day!
                                        Review Author Icon

                                        Resident 1051760

                                        Verified Resident 2022

                                        8/5/2022

                                        The staff are very nice! They are happy to help others. The corridor is also very clean. Repair service is also fast, and the surrounding environment is also very good.It would be nice to have a mirror at the entrance to the underground garage, because… See More>
                                          Manager

                                          8/9/2022

                                          Acappella Apartments
                                          Verified Resident 1051760, thank you for your kind review; we are happy to pass along your comments to the team here at Acappella Apartments!
                                          Review Author Icon

                                          Resident 1043413

                                          Verified Resident 2022

                                          7/10/2022

                                          I just moved it. It’s nice but the amenities could be better and the hallways smell because of valet trash pick up. If they didn’t have so many apps maybe they could afford better amenities. I like the location and the sense of security.… See More>
                                            Manager

                                            7/15/2022

                                            Acappella Apartments
                                            We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                            Review Author Icon

                                            Resident 995732

                                            Verified Resident 2021

                                            2/5/2022

                                            everything is close by and safety is great for my daughters. The schools are not far for my daughter. The entertainment and restaurants are close by. The shopping and movies are near. It makes its easy to get to work and come back and relax… See More>
                                              Manager

                                              2/11/2022

                                              Acappella Apartments
                                              Hello. Thank you for the five star rating! We are happy to hear you are enjoying your residency at Acappella. Please feel free to reach out if you need anything. Have a wonderful day.
                                              Review Author Icon

                                              Resident 995718

                                              Verified Resident 2019 - 2021

                                              2/5/2022

                                              Overall good experience, competitive pricing. Had issues with security-packages and mail were stolen over a period of several months with minimal communication from management. Package delivery is still an issue- there is no secure place for packages. They are often left outside the leasing office… See More>
                                                Manager

                                                2/11/2022

                                                Acappella Apartments
                                                Hello. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (650) 583-6170. We look forward to hearing from you.
                                                Review Author Icon

                                                Resident 983625

                                                Verified Resident 2021

                                                12/23/2021

                                                Great community to live it. Is close to a huge mall and banks. It is also located 10 minuted from the airport. It has a 24 hour functioning gym and a secure parking space. Maintenance team is prompt with requests.

                                                  Manager

                                                  12/24/2021

                                                  Acappella Apartments
                                                  Hello! Thank you for your amazing review! We will relay your compliments to the maintenance team. Feel free to reach out if you need anything from us! Have a fantastic day.
                                                  Review Author Icon

                                                  Resident 982531

                                                  Verified Resident 2021

                                                  12/19/2021

                                                  It's a great place to call home! The team was super amazing and friendly and they do the best to ensure things can go as smoothly as possible! I enjoy living here so far and I see myaelf staying for a while because of how… See More>
                                                    Manager

                                                    12/21/2021

                                                    Acappella Apartments
                                                    Hello! Thank you so much for your great review. We will relay your compliments to the Acappella team. We are happy to hear you are enjoying the community. Please let us know if there is something we can do for you! Have a great day.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pure breeds or mixes of any of the following canine breeds are restricted: Staffordshire Terrior/Pitbull, Rottweilers, Chows, Doberman Pinchers, Wolf-Hybrids, Akitas, Presa Canarios and Alaskian Malamutes.. Pet Limit: 2. Comments: Dogs must be on a leash at all times while at the community.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: Cats must be indoor only and utilize a litter box.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Airbnb Friendly
                                                    • Balcony
                                                    • Car Charging Stations
                                                    • DishWasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Hardwood Flooring
                                                    • Heat
                                                    • Home Management Services
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    • Refrigerator
                                                    • Short Term Apartments Available
                                                    • Stainless Steel Appliances
                                                    • Valet Living
                                                    Show Less
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                                                    Leasing

                                                    Acappella features luxury one and two-bedroom apartment homes in San Bruno, CA. A night out with friends at a neighborhood hotspot, or a night at home entertaining from your open-concept kitchen? A day spent shopping, or lounging by the pool? The choice is yours at Acappella, a luxury mid-rise apartment community in the heart of San Bruno, where the options are endless. Beautifully appointed and ideally situated, every decision feels right. At Acappella, the comforts of home are there when you need them, but the excitement of the city awaits just outside your door.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: Closed
                                                    • Tuesday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3377

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 83 number of votes by renters, Acappella Apartments is currently rated 4.2 out of 5 stars.
                                                    Acappella Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Acappella Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Acappella Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Acappella Apartments is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Acappella Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Acappella Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 81.8182% of their community reviews in the past year.
                                                    Managers have replied within 55.82 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Restrictions: Pure breeds or mixes of any of the following canine breeds are restricted: Staffordshire Terrior/Pitbull, Rottweilers, Chows, Doberman Pinchers, Wolf-Hybrids, Akitas, Presa Canarios and Alaskian Malamutes.
                                                    Pet Limit: 2
                                                    Comments: Dogs must be on a leash at all times while at the community.
                                                    Cats Allowed
                                                    Restrictions: Cats must be indoor only and utilize a litter box.
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    May 2024

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                                                    Acappella Apartments is a 719 - 1,238 sq. ft. apartment in San Bruno in zip code 94066. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,881 - $7,811. Nearby cities include South San Francisco, Millbrae, Pacifica, Colma, and Daly City.

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