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Avalon San Bruno

1099 Admiral Court, San Bruno, CA 94066
(91 Reviews)
$5,946/mo

Reviews

(91)

3.3 rating

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91 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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VictorPearce

prospectiveVisited 2023

9/29/2023

We came with my wife and like so much your apartments complex

The apartments were nice, clean and well kept, love the complex layout, we like the location, Silvia who gave us a tour gave us a nice friendly welcome, very profetional and answer all our questions to our satisfaction.

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    anonymous

    prospectiveVisited 2020

    9/19/2020

    I do not advise anyone to try and rent at the Avalon San Bruno, there is a leasing agent her name is Tara sitting in the front desk of the office, she is really rude and disrespectful, she would only asks for you to give out your personal information and keeps asking suspicious questions, she keeps shouting and yelling at you for no reason and the manager of the community she knows nothing about leasing she is hiding inside a room in the office and leaves everything to Tara. This girl is a really weird girl her actions are weird you submit everything and she still would not approve you to take the apartment and than they leave to the 800 number to try and solve your problem by phone and it still does not help. They only would take your deposit and not return it back to you even if you did not rent the apartment like what they did to me they did not return the deposit I paid and I did not lease an apartment at their community.

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      Racquel2004

      Resident 2019

      2/28/2019

      Phase three of Avalon is definitely great place. Gloria Vang definitely an outstanding staff. She goes out of her way and made our move very smoothly and painless. She's very thoughtful and she goes beyond and above out of her way. I do hope her Community Manager recognized her hard work and Gloria she make her future tenants and current tenants feeling at home. Gloria thank you for all your huge help to us and making our move easy. Keep up the good work and you are an outstanding staffs to Avalon Community.??

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        Resident 216133

        Verified Resident 2015

        2/8/2016

        It is a great community with friendly staff. There is a tot lot next to our apartment that it is very good for having short time fun with your little one. There are so many great restaurant around us like Jack's, red lobster, ..... and very good shopping center like target.

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          Resident 215539

          Verified Resident 2014 - 2015

          2/5/2016

          Ive lived in this community for 3 years now. The cleaning (Novender) and maintenance staff have always been helpful, efficient and with a smile on their faces. Elliot in the Leasing office is without fail the best manager this property has seen. He is nothing but smiles. He always gives 110% of himself to his job, which is evident.

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            Resident 215384

            Verified Resident 2015

            2/5/2016

            Wonderful and caring staff. Lovely apartments and well-designed community. Close to public transit. Only downside is it is close to the airport, so you do get the airplane noise pollution, but it is not anything that would wake you up at night.

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              Resident 215357

              Verified Resident 2014 - 2015

              2/5/2016

              After end of lease Avalon increases rent at a minimum of 15% of current rent. Making it impossible to stay a tenant. Avalon philosophy of long term tenants is false. Rules and regulations are based on each staff interpretation and take it or leave it attitude. They break legal contracts and don't follow through on important issues. Such as break ins, illegal drug smoking in buildings and pushy attitudes towards tenants.

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                Resident 206018

                Verified Resident 2013 - 2015

                12/19/2015

                The past year we had several issues regarding the safety and the management of the community common spaces. Avalon needs more security and security cameras in the San Bruno location. Our car was broken in twice and vandalized inside the garage. Stuff was stolen from our patio and from the clubhouse. The swimming pool had been closed for almost two months and the communication with Avalon staff and maintenance staff has been frustrating and slow.

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                  Resident 204406

                  Verified Resident 2015

                  12/12/2015

                  Beautiful grounds, updated unit and wonderful staff. Been told the carpets in the hallways are updated and cleaned and or will be replaced. Maintenance has came back to make sure my unit was perfectly cleaned. Office staff has been helpful and do have the security and maintenance.

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                    Resident 199604

                    Verified Resident 2014 - 2015

                    11/20/2015

                    As a dog owner I'm disgusted with the amount of dog waste left on the sidewalks and grass areas. The staff has done little to stop the negligent pet owners. That is partly due to the high turn-over rate of the staff. Living close to the airport, you expect to have airplane noise. You get used to it, but if you are a light sleeper it may be too much for you to handle. The noise is loud enough to rattle some of the windows and if you are watching TV, be prepared to pause the show as the plane passes. Also, for those considering building #3. Try to avoid the north side of the unit. There is a community center that throws an outdoor party 3-4 times a month. Bass and screaming kids until 12-1am during the week.

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                      Resident 199115

                      Verified Resident 2015

                      11/18/2015

                      Kevin Cruz was a great Community Consultant. He went beyond his means to help us, and make our move-in a smooth experience. Every time we approached him, even with small / silly issues, he was always patient and helpful about supporting us, even though it was very clear he was having a busy day. Thanks to Kevin really, we decided to move into Avalon in San Bruno. Now looking forward to having a nice living experience here.

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                        Resident 196469

                        Verified Resident 2014 - 2015

                        11/8/2015

                        The community is pretty nice but the prices are outrageous and it's very very difficult to remain living here for longer than 1-2 years. The increase in rent every year is out of this world high. It's unsustainable. Also, some of the office staff were horrible and acted as if they are doing us a favor by doing their job (forgetting to mention some charges was part of the 'menu' too). Only move in here if you have very deep pockets.

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                          Resident 196396

                          Verified Resident 2015

                          11/7/2015

                          I really enjoyed how friendly and thorough the move-in process was. We moved across the country from Texas with our doggie, so the staff lightened the load by always communicating with us in a timely fashion and answering our numerous questions. They have made the move less stressful so we really appreciate that!

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                            Resident 195657

                            Verified Resident 2015

                            11/4/2015

                            Avalon San Bruno is a great place to live! I enjoy all of the amenities, including the pool and hot tub and fitness center. The office staff and maintenence staff are very friendly and responsive to all of our needs.

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                              Resident 192932

                              Verified Resident 2015

                              10/23/2015

                              so far it is good. the location might be an issue for some people because of the plane but i chose this place because it is very close to work and that was a big deal for me. i think the place is pretty clean even though the building was built over 10 years or so ago. there is no good grocery store right near by but it has pretty much everything you need around so i think it will be okay.

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                                Resident 192098

                                Verified Resident 2015

                                10/20/2015

                                We are very happy to live here. We enjoy the fact that we have the gym/pool right in front of our apartment. It's a very clean apartment, we are very happy because it's very calm place to live at. We have the mall right in front of us, we have the freeway entrance right around the corner.

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                                  Resident 190983

                                  Verified Resident 2015

                                  10/17/2015

                                  The main reasons we stayed in the community (albeit a different apartment) was because the staff is awesome and we wanted to stay together as roommates. But there a few downsides to consider.... Lights are not installed in all rooms. You have to buy lights and have them installed for you. Otherwise, you have all appliances you need. Another thing to consider is they may raise rent on you significantly at the end of your lease. We had a 2BD/2BA (1000sqft) apartment before our current 3BD/2.5BA (1600sqft). Our rent of $3200/mo would have been raised to $3,700/mo. Our new place is $3,700/mo. Guess what our old place is going for now? $3200/mo. I have heard other similar cases.

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                                    Resident 189857

                                    Verified Resident 2012 - 2015

                                    10/10/2015

                                    I can assure you that you in no way want my experience on your website. We lived at an Archstone in Cambridge MA prior to this location (before it became Avalon) and it was a wonderful facility that had none of the issues that I've cited in my response to this survey.

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                                      Resident 189840

                                      Verified Resident 2015

                                      10/10/2015

                                      Avalon is a overall good apartment community to live in. This is the second Avalon community I've live in while living in the Bay Area. It would be nice if the fitness facility had better equipment like a pull up stations that are pretty standard in most fitness facilities. Also most fitness facilities are open 24 hours. Accept for Avalon communes. The 11pm closing time can be inconvenient for me.

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                                        Resident 188173

                                        Verified Resident 2015

                                        10/4/2015

                                        Excellent service from the office team. My primary contact, Anthony, has been superb throughout my selection of an apt and move-in. He is a credit to your organization. My secondary contacts, Rachel and Ashley, have been equally helpful at different times on various matters when I had questions. And all three continue to demonstrate the best in customer service even after I've moved in. You have a strong and mutually supportive team here. I'm impressed.

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                                          Resident 188165

                                          Verified Resident 2015

                                          10/4/2015

                                          Office staff is great, pool and fitness center are surprisingly good, great kitchens in bldg 3. I love the ultra convenient location and included parking garage. Neighbors are professional and respectful in regards to noise, pets, etc.

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                                            Resident 188053

                                            Verified Resident 2015

                                            10/3/2015

                                            Too soon to provide a review. Move in was non-problematic. Most staffs are courteous. Maintenance is Good. No sunlight comes in the apartment. Not Applicable. Not Applicable. Not Applicable. Not Applicable.

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                                              Shveta Arora

                                              Resident 2014 - 2015

                                              9/27/2015

                                              I have been living here for almost a year, and paying a huge rent. I am angry for many things, least of which is that my rent is being increased by almost $800/ month. Such an increase is unheard of, even in te Bay Area. However, my big complaint is how rude the office staff has been lately. Some of the folks are really nice and warm (read Anthony), but then others are rude beyond comprehension. If I'm paying such a generous rent, I would expect them to at least be nice to me. That said, I have to acknowledge how awesome the maintenance staff is.

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                                                Resident 186617

                                                Verified Resident 2015

                                                9/26/2015

                                                Good community for someone with a higher tolerance for noises. Convenient location. Services are in general pretty good. Note: the walk-in closet might look much smaller than what one would expect. Pet friendly but monthly fee is required.

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                                                  Resident 186616

                                                  Verified Resident 2014 - 2015

                                                  9/26/2015

                                                  The good: safe community with friendly neighbors. The clubhouse and pool are major benefits. Close to Bart and Caltrain and Tanforan Mall a plus. Staff is very friendly. negative: slow elevators and large increases in rent after year 1

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
                                                    • Pool
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                                                    Leasing

                                                    At Avalon San Bruno, our apartments have something unexpected, something special. Whether you are interested in our brand-new luxury collection with condo-style finishes and exclusive amenities, or our other well-equipped and spacious apartment homes, you'll be amazed by the amenities, conveniences and lifestyle at Avalon San Bruno.
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                                                    This community is managed by

                                                    AvalonBay

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 91 number of votes by renters, Avalon San Bruno is currently rated 3.3 out of 5 stars.
                                                    Avalon San Bruno is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Avalon San Bruno is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Avalon San Bruno is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Avalon San Bruno is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Avalon San Bruno is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avalon San Bruno is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    AvalonBay
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Avalon San Bruno

                                                    July 2024

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                                                    Avalon San Bruno is an apartment in San Bruno in zip code 94066. This community has a 2 Beds, 2 Baths, and is for rent for $5,946. Nearby cities include South San Francisco, Millbrae, Pacifica, Colma, and Daly City.

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