epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.6
Safety	3.5
Office Staff	3.9
Maintenance	4
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.3/5
SatisFacts™ Maintenance	4.3/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	25

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	37.72 days

Ratings & Reviews (73 Reviews)

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AVERAGE RATING

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Apex Mission Valley Manager

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• 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

Great location! Nice renovated apartments pretty quiet except a few people that like to party on the weekends. This is a smoking community and even though the rules state no smoking on patios we continue to have a problem with cigarette and marijuana smell from neighboring… See More

Apex Mission Valley Manager26/26/2020

We're thrilled to read that you're enjoying your Apex Mission Valley home! However, we are sorry to hear that there are aspects of our community you are not enjoying. We appreciate you taking the time to let us know about your concerns - your feedback will be shared with the other members of our team. We do encourage you to reach out to our office to speak with us so we can work toward a resolution in the future, thank you.

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• 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

The residents/apartments are pretty quiet - but on Friars Road, so typical road noise. Across the street from Fashion Valley - nice to walk to. Elevator issues seem to be a regular occurrence, and gates to the parking garage. See More

Apex Mission Valley Manager26/26/2020

We're happy to hear you enjoy the community, our location, and your home! Nevertheless, it is disappointing to hear that you have encountered issues with the elevators and parking garage gates. It there are any unresolved maintenance issues, please reach out to the office at your earliest convenience. Thank you.

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Verified Resident 701751 • 2014 - 2020 Not Recommended

Updated 04/22/2020

Reviewed 10/01/2019

Office people are good, and location of the apartment is also good. However, facility is not satisfactory. Elevator Troubles happened too often. The sound from upstairs is too big. I suppose the ceiling is too thin, or the person who lives upstairs is too active See More

Apex Mission Valley Manager02/02/2019

While we're glad that the majority of your experience has been positive, we are sorry to hear that you have encountered these concerns. Please reach out to the office in order to discuss this feedback in more detail so that we can work to address any issues and work to repair your experience in our community. We look forward to hearing from you!

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Verified Resident 742302 • 2020 Recommended

Updated 02/05/2020

Reviewed 02/05/2020

So far the experience here at Apex has been phenomenal! The minute I scheduled an appointment via email to the moment I moved in, the staff, most especially Whitney and Allie, have been extremely helpful and accommodating. They were quick at responding to emails and phone… See More

Apex Mission Valley Manager07/07/2020

We're absolutely thrilled to see you're loving your home and experience here at Apex Mission Valley! We truly appreciate the time you've taken to share this positive feedback and kind words about our team. We want to make sure the entirety of your stay here at our community remains exceptional, so please do not hesitate to contact us here at the office should you ever find yourself in need of any assistance. We'd be happy to help you!

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Verified Resident 741474 • 2020 Recommended

Updated 02/03/2020

Reviewed 02/03/2020

I have found the staff to be very friendly and helpful. This property has a lot of great amenities and the location is awesome (directly across from Fashion Valley Mall). I also love the option of living in a unit directly in front of the mall… See More

Apex Mission Valley Manager04/04/2020

Wow, thanks for the awesome feedback! We're so happy to hear you're loving your Apex Mission Valley home and our resident amenities. Thank you for taking the time to recognize our community, we really appreciate it!

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Verified Resident 733665 • 2019 - 2020 Recommended

Updated 01/05/2020

Reviewed 01/05/2020

The staff are very professional and trying thier best to help you. Very kind people specially the manager, her deputy and Porcha. The maintenance staff usually response to any issue very quick even the problem is not urgent. I highly recommend this place for my friends.… See More

Apex Mission Valley Manager06/06/2020

Thank you for this great feedback! We're so happy you have such great things to say about our wonderful office and maintenance teams! We appreciate your recommendation and are thrilled you're enjoying a great experience in your Apex Mission Valley home!

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Verified Resident 650884 • 2017 - 2019 Recommended

Updated 12/26/2019

Reviewed 06/10/2019

The community staff has always been receptive and attentive to our needs. The manager is fair and takes suggestions without any prejudice. She made sure our concerns are heard and offers support as needed.

Apex Mission Valley Manager18/18/2019

We're thrilled your experience at Apex Mission Valley has been so positive! If there's anything our office or maintenance teams can help you with in the future, please don't hesitate to reach out.

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Verified Resident 697262 • 2018 - 2019 Not Recommended

Updated 11/18/2019

Reviewed 09/19/2019

Spending a lot of money on painting, whereas the elevators need replacing and are too often closed to the residents without any notice. The information given no longer contains the time that they will be off. WIFI is terrible - there are too many residents using… See More

Apex Mission Valley Manager20/20/2019

We're disappointed to read about some of the inconveniences you've experienced here in the community, as we strive to deliver exceptional service. We apologize for falling short of expectations. Although we want our residents to feel comfortable at all times, unfortunately, crime can happen anywhere, at any time. We'd like to take the chance to sit down with you and discuss some of your concerns in greater detail, so we encourage you to stop by our office at your earliest convenience, thank you.

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Verified Resident 715214 • 2019 Not Recommended

Updated 11/07/2019

Reviewed 11/07/2019

As much as I love the location, I'm very disappointed about the maintenance, trash chutes are always dirty and smelly, garage gates are always broken. And the list goes on and on. My apartment was on the market for a few months before I rented it,… See More

Apex Mission Valley Manager08/08/2019

Thank you for sharing this feedback and review with our team. If you are noticing anything that needs maintenance around the property, you are always more than welcome to give us a call and we would be happy to put in a maintenance request and have it looked at. Some of these repairs take time and we hope that we will soon be able to improve your experience. Thank you again for the feedback.

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Verified Resident 711501 • 2019 Recommended

Updated 10/29/2019

Reviewed 10/29/2019

THIS IS A WELL LOCATED UNIT, IT IS NICE AND HAS EVERTHING YOU NEED CLOSE AS NECESARY, PHARMACY, MARKET, GAS STATIONS AND BANK, I WANT TO MENTION THE UNIT HAVE ONE OF THE LARGEST SHOPPING CENTER IN SAN DIEGO IN FRONT. AND THE SCHOOLS I DONT… See More

Apex Mission Valley Manager30/30/2019

We truly appreciate you sharing this awesome feedback! Our team is so happy to hear that you are enjoying your decision to call Apex Mission Valley home and that our convenient location and resident amenities, along with our efforts, have helped to make your experience a positive one. Thank you!

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Verified Resident 706280 • 2015 - 2019 Recommended

Updated 10/13/2019

Reviewed 10/13/2019

Nice, except for the rent increase every year. Maybe $50 a year, but a $100 plus is pushing reliable tenants out eventually.. looks like they raise the rent every yr, but don't remodel your apartment til you move out..

Apex Mission Valley Manager15/15/2019

We're happy to see that you're enjoying a positive experience in our community! That being said, we understand your concerns and we would be more than happy to answer any questions you have. Please don't hesitate to reach out to our team in the future if there's anything we can help with!

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Verified Resident 705357 • 2019 Not Recommended

Updated 10/10/2019

Reviewed 10/10/2019

Not worth it! Not impressed. You're just a number here, not a person. They only care about your money! Nonsense of community and a few people that work in the main office are rude, unprofessional and non-courteous

Apex Mission Valley Manager11/11/2019

We're disappointed that you feel this way about your experience in our community. Our team cares about providing a great customer service for our residents and we would like to discuss your concerns in more detail. Please give the office a call at (833) 237-8180 to schedule a time to meet with a member of our team so that we can work together to improve your experience in the future - we look forward to hearing from you.

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Verified Resident 702985 • 2019 Recommended

Updated 10/04/2019

Reviewed 10/04/2019

Like I said it's been one month and I love it no complaints. I like the area, staff is helpful and the neighbors are great. I picked very well and I am happy about my choice. If I had to pick again I would choose Apex… See More

Apex Mission Valley Manager07/07/2019

We're so happy to hear that! Our team appreciates getting feedback from our residents and it makes our day to know that our customer service, the location of our community, and your great neighbors have helped to make your Apex Mission Valley experience so positive. If you have any additional feedback for us, please don't hesitate to reach out to us at any time - we're always happy to help!

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Verified Resident 661655 • 2013 - 2019 Not Recommended

Updated 10/01/2019

Reviewed 07/07/2019

Think of the weather in the Midwest Think of the hurricane season in the Caribbean Management change made things worse. The community website is poorly designed. The appearance of the stairways and parking is similar to a refugee camp! See More

Apex Mission Valley Manager18/18/2019

Although we appreciate your feedback, we're sad to find you hold this view toward our community. We do our best to make our property a lovely place to live, and we apologize if we've failed to meet your expectations. Please allow us the opportunity to gain a better understanding of your concerns, and pay us a visit here at the office. Thank you.

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Verified Resident 701456 • 2019 Recommended

Updated 09/30/2019

Reviewed 09/30/2019

The staff is wonderful they get things done efficiently. They quiet down one of our noisy neighbors that talk outside at night after 10pm until 5pm. The grounds are clean and neat. They security is wonderful at night to drive around the parking garage. See More

Apex Mission Valley Manager01/01/2019

Thank you for this wonderful feedback about our team and community! We're happy to hear we've addressed the issue regarding noise and that our maintenance team has been able to maintain our beautiful community. If there's anything we can help you with in the future, please don't hesitate to reach out to us at any time. Thanks again!

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Verified Resident 698485 • 2018 - 2019 Recommended

Updated 09/26/2019

Reviewed 09/23/2019

I have lived here for over a year and have really enjoyed it. Clean apartments, common areas, great amenities and a very friendly and helpful staff. The location is also very convenient. Love the atmosphere at Apex.

Apex Mission Valley Manager24/24/2019

We're so glad to hear it! We love to know that you're enjoying our friendly customer service, the location, and our amenities! Our team here at Apex Mission Valley appreciates you taking the time to share your review with us - please reach out to us in the future if you have any questions about anything, thank you!

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Verified Resident 699845 • 2019 Not Recommended

Updated 09/26/2019

Reviewed 09/26/2019

Terrible for families, bug infestation that management does nothing about. There are lease holders that rent out their apartment as to air b&b as a source of income for themselves and management does nothing about it. The summers are the worst as people hang out in… See More

Apex Mission Valley Manager30/30/2019

Our team is disappointed to see you have these concerns about our community, and we apologize for any inconvenience that occurred during your stay. We understand your frustration regarding pests and we will pass this along to the rest of our team. Additionally, we would like more information regarding the possibility of leaseholders renting out their apartment homes. Our team cares about your experience and we hope that in the future we can address these issues and improve your time in our community. We look forward to hearing from you.

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Verified Resident 699284 • 2019 Recommended

Updated 09/24/2019

Reviewed 09/24/2019

Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good so far Good… See More

Apex Mission Valley Manager26/26/2019

We're thrilled to see you're enjoying a good experience in our community so far. Should you ever find yourself in need of some assistance, just give us a ring or swing by the office! We'd love to provide you a five-star experience in the future - so don't hesitate to reach out!

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Verified Resident 699270 • 2019 Recommended

Updated 09/24/2019

Reviewed 09/24/2019

I like that it is close to the mall, I even found temporary employment there within a few weeks. I also loved the 2 week-1 month free rent promotion. I wish some features and amenities could be improved without an increase in rent.

Apex Mission Valley Manager26/26/2019

It's great to hear you're enjoying the location and your overall experience in your Apex Mission Valley home! We appreciate your feedback and suggestions regarding our amenities, and we'll be sure to pass along your comments to our team. If there's anything we can help you with in the future, please don't hesitate to contact us here at the office - thank you!

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Verified Resident 696887 • 2019 Recommended

Updated 09/18/2019

Reviewed 09/18/2019

The overall property is great. The location is ideal and while it is directly in Friars Road, you get no street traffic due to the double pane windows and doors. The staff as a whole are some of the most personable individuals I have ever met.… See More

Apex Mission Valley Manager19/19/2019

We're so happy you're enjoying our community's location, your home, and our team's customer service! It makes our day that you have such wonderful things to say about Apex Mission Valley, but if there's anything we can help you with in the future, feel free to reach out to the office at any time.

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Verified Resident 696385 • 2018 - 2019 Recommended

Updated 09/17/2019

Reviewed 09/17/2019

Units are well built, cannot here anything from adjoining units. The garage parking is excellent. Windows well insulated, electric bills very reasonable. Nice gym, pool, spa. Guest parking, like every other complex, sometimes challenging. See More

Apex Mission Valley Manager18/18/2019

We're happy to hear you're enjoying your Apex Mission Valley home, the reasonable utility pricing, and our community amenities! If there's anything we can help you with in the future, we encourage you to reach out to the office at any time. Thank you!

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Verified Resident 693510 • 2019 Not Recommended

Updated 09/11/2019

Reviewed 09/11/2019

I will not review this community until I see if the problems will be resolved to my satisfaction. Currently, with all of the terrible issues, I would not recommend this apartment community. There were many issues upon move in including the dirtiness of the apartment.

Apex Mission Valley Manager12/12/2019

Oh no! We apologize if there are any unresolved maintenance issues and we encourage you to come to the office at your earliest convenience. Our team would like nothing more than to resolve any concerns to your satisfaction and improve your experience in our community moving forward. Please give us a call at (833) 237-8180 to schedule a meeting with a member of our team so that we can gather more information about any existing issues. We look forward to hearing from you.

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Resident • 2019 Not Recommended

Updated 08/20/2019

Reviewed 08/20/2019

The equipment in the gym is old and the tvs rarely work. The trashes and trash areas are constantly overfilling and so the walkways and garages smell and we have flys filling our apartment. The plants are dead and or on there way to being killed… See More

Apex Mission Valley Manager21/21/2019

We apologize if our community's amenities and maintenance have fallen short of your expectations. Our team cares about providing an excellent experience for our residents and we will keep your feedback in mind as we continue to grow and improve. If you would like to discuss any of your concerns in more detail, we encourage you to give the office a call or stop by. We look forward to speaking with you and improving your experience in the future.

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Verified Resident 682710 • 2019 Recommended

Updated 08/19/2019

Reviewed 08/19/2019

Nice apartments with a great location, cool staff, and friendly residents. Friars is loud during the day but gets significantly quieter at night. Pretty new to the community but happy with my experience so far

Apex Mission Valley Manager20/20/2019

We're happy to hear that you're enjoying the location, our team's customer service and that your neighbors have been so friendly! If you have any additional comments about your experience to share with us in the future, feel free to reach out at any time! Thank you!

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Verified Resident 650885 • 2019 Recommended

Updated 06/10/2019

Reviewed 06/10/2019

Great location...only 10-15 minutes from the beach & downtown. Across the street from great shopping, movie theater, restaurants, and access to the trolley system at the fashion valley mall. Very nice fitness center, pool, and outdoor areas on the premises. Excellent place to live! See More

Apex Mission Valley Manager18/18/2019

Thank you for sharing this awesome feedback! We love to hear from our residents and it makes our day to know you're enjoying the local and community amenities. If there's anything our team can assist you with, please don't hesitate to reach out at any time!

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Features & Amenities

Laundry

In-Unit Washer and Dryers

General

Business Center
Central Air Conditioning and Heating
Convenient to 5, 8, 15, 163, and 805
Convenient to Public Transportation
Convenient to Riverwalk Golf Club
Courtyards with Fountains
Elevator
Energy Star Appliances
Energy and Water Efficient Appliances
Faux Wood Flooring
Fitness Center
Free Weights
Gated Access
Granite Countertops
High-Speed Internet
Outdoor Fireplace with Seating Area and BBQ Areas
Private Balcony/Patio
Recreation Room
Short Term Lease Available
Stainless Steel Appliances
Sundeck
Walk In Closets

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
802
Available
Avail.
N/A
Model
1 Bed 1 Bath Plan B

View Floor Plan

Price
$2,190 - $2,665
SQ. FT.
706
Available
Avail.
N/A
Model
1 Bed 1 Bath Plan A

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,121
Available
Avail.
N/A
Model
2 Bed 2 Bath Plan B

View Floor Plan

Price
$2,120 - $3,815
SQ. FT.
1,067
Available
Avail.
1 Units
Model
2 Bed 2 Bath Plan C

View Floor Plan

Price
$2,155 - $3,520
SQ. FT.
1,056
Available
Avail.
1 Units
Model
2 Bed 2 Bath Plan A

View Floor Plan

Price
$2,170 - $3,505
SQ. FT.
1,049
Available
Avail.
1 Units
Model
2 Bed 2 Bath Plan D

View Floor Plan

Price
$2,300 - $3,790
SQ. FT.
1,187
Available
Avail.
1 Units
Model
2 Bed 2 Bath Plan E

View Floor Plan

Price
$3,050 - $4,190
SQ. FT.
1,174
Available
Avail.
1 Units
Model
2 Bed 2 Bath Plan F

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
$2,295 - $3,370
SQ. FT.
1,229
Available
Avail.
1 Units
Model
2 Bed 2.5 Bath Plan E

View Floor Plan

Price
$2,380 - $3,795
SQ. FT.
1,104
Available
Avail.
1 Units
Model
2 Bed 2.5 Bath Plan A

View Floor Plan

Price
$2,417 - $3,822
SQ. FT.
1,155
Available
Avail.
2 Units
Model
2 Bed 2.5 Bath Plan D

View Floor Plan

Price
$2,535 - $3,365
SQ. FT.
1,347
Available
Avail.
N/A
Model
2 Bed 2.5 Bath Plan C

View Floor Plan

Price
$2,727 - $3,342
SQ. FT.
1,104
Available
Avail.
1 Units
Model
2 Bed 2.5 Bath Plan B

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$3,050 - $4,315
SQ. FT.
1,495
Available
Avail.
1 Units
Model
3 Bed 2 Bath Plan A

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Apex is central to Mission Valley— one of San Diego’s most popular and amenity-rich neighborhoods. The property sits directly across the street from the 1.7 million sq. ft. Fashion Valley Mall, San Diego’s upscale lifestyle center, home to over 200 restaurants, shops and theaters. Fashion Valley’s proximity means residents can walk across the street for a bite, or pause for entertainment and shopping at the region’s only Bloomingdale’s and Neiman Marcus before meeting with friends for cocktails at Stacked or North Italia. Residents are always within walking distance of the lifestyle center, but they’re also just minutes away from virtually everything else that San Diego has to offer. Visitors come from around the world to vacation on the white sand beaches of La Jolla, dine at the award winning restaurants in Downtown, and chill at the laid-back craft breweries in North Park and Hillcrest— it’s no wonder Forbes recently named San Diego the third “Coolest City in the Nation.” With the nearest trolley station located at the other end of the Fashion Valley Mall, residents can do nearly all of this without ever having to set foot in a car. Join us! Call today and schedule your tour with one of our friendly leasing professionals! SatisFacts Insite Survey(R) Award Winner