Review History for anonymous

Bay Pointe Apartments


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anonymous

Resident 2012 - 2013

10/27/2013

Let me give you folks a good honest review. A property is made or broken by the manager who oversees it. It's as plain and simple as that. If you have a Resident Manager that has poor management skills, poor people skills and lacking in the basics of how to run a community effectively you have unhappy resident's and employees. This place is a "three-ring-circus". I see more maintenance guys come and go than anywhere else I have lived. Although the office staff seems somewhat stable their attitude and demeanor towards us as residents reflects the attitudes and beliefs of those in charge. The person who is at fault for allowing the poor customer service and apathy is Jackie, the Resident Manager. She, in my opinion is lacking in EVERYTHING that it takes to run a property. Why Progress Management keeps her is beyond me and most of my neighbors. It's not like upper management doesn't know what is going on...as the Corporate Office is located in the same building. Most companies of a reputable nature whether property management or not would be forced to stop and take a good hard look at who is managing their building. Yes, this is an old building and maintenance issues are to be expected. The actions and attitudes of Jackie and her employees are far more damaging to us residents and our loyalty in staying at Bay Point that a backed up sink. Think about it Progress Management. The only people who will lose in the end is YOU and your bottom line when your building continues to loose residents over and over again. I'd re-think about the woman you have "in charge".

    Review 12 out of 105

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    Bay Pointe Apartments

    June 2024

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