That sounds like something that the management themselves would write so that the owners of the building would see "POSITIVE" feed back. Last week the front door to the leasing office was propped open with no one in the office (during business hours), Safe? yeah, any crack head off the street could of walked right in. If that s what you call "SAFE" sure! I'm out of this place when my lease is up. Oh and the staff being "PROFESSIONAL" that's a joke right? When your leasing agent is in the computer room talking about some other residents credit report to another resident IS NOT by any means what i would consider "PROFESSIONAL"