Portofino Apartments

2500 Northside Drive, San Diego, CA 92108
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ApartmentRatings Property Breakdown

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4.4National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.4
Work Order
Our team's performance in responding to service requests.
87%RECOMMENDED
THIS PROPERTY
VS
75%CITY AVERAGE

Ratings & Reviews

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Portofino Apartments Manager

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Levi_C • Resident 2019 Not Recommended
Reviewed 10/30/2019
Worst apartment since I moved to USA. First, they took almost a week to approve me.. everyday was another document missing.. After approved, they said that I wouldn't be able to move until next day because they had a few things to do inside the apartment.… See More
Portofino Apartments Manager11/06/2019

Dear Levi, Your experience with us is not a common response that we are used too. I apologize sincerely for the negative impact we caused you. Integrity is very important in any business and I owe you an honest conversation at your convenience. My name is Tony Giroux - (Community Director) and you can call me directly so that we may hopefully repair the relationship.619.284.1099

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Verified Resident 704969 2016 - 2019 Recommended
Reviewed 10/09/2019
This is a fun place to live. My main complaint is the rent goes up a lot each year and starts to become unaffordable. Staff is friendly and helpful. There is a walkway that goes under Friars Road so you can walk safely to the shopping/restaurants/… See More
Portofino Apartments Manager10/11/2019

Thank you for the kind words, we want this to be a place you can call home. We will continue to use best practices upon future renewals and ensure you are receiving the value you deserve.If we may be of any help to answer questions. Please don't hesitate to contact Tony at the leasing office.

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Verified Resident 703862 2019 Recommended
Reviewed 10/07/2019
My daughter and I have been living in Dubai for the past 11 years. We just relocated back to San Diego, so she can attend college. We moved in to this apartment complex in early August. All of the staff in the leasing office were very… See More
Portofino Apartments Manager10/11/2019

We say THANK YOU for the 5 stars with such a detailed review. You are making are job marketing this place so easy!!We strive to set the bar high and follow through with our residents. We are happy to be here for you guys, welcome home.

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Verified Resident 699030 2019 Recommended
Reviewed 09/24/2019
Pros: location, garage option, washer and dryer in unit, amenities, friendly staff, fun community, and more. Definitely worth it for you to check out!! Cons: old kitchen appliances (this may be specific to my unit.. I don't mind older kitchen appliances but the dishwasher doesn't even… See More
Portofino Apartments Manager10/03/2019

Thank you for the honest feedback and the opportunity to make a difference. We would like to take a moment to review your appliances during your next work order to ensure they are working properly. Would you mind contacting the office 619.824.1099 and putting in a work order for us to do that. Feel free to ask for Tony in the process.

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Verified Resident 699031 2019 Recommended
Reviewed 09/24/2019
We love it. We just need the AC unit to work a little better so we don't have to keep it running 24/7. That's expensive. If the place cooled better, we would be 100% happy and satisfied. Thank you! (That's it)
Portofino Apartments Manager10/03/2019

Thank you so much for the 5 star review! We would love to put a better effort into your request. I know sometimes it cools quicker by closing a vent or two in rooms that are not being occupied, but property wide, we don't often here complaints about the A/C. Can you go online and place a work order at www.portofinoapthomes.com or you can contact us directly and we will gladly get the ball rolling 619.284.1099 [email protected]

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Verified Resident 698050 2019 Recommended
Reviewed 09/22/2019
Really great. Personnel are very courteous professional polite and reliable. Grounds looks fresh and taken care. The maintenance staff have been very professional courteous understanding and timely in there work. See More
Portofino Apartments Manager10/03/2019

There is a huge pride when it comes to our 6 maintenance personnel. They put their best foot forward each and every time and the office staff can only be as good as the next man on the team. Portofino says thank you!

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Verified Resident 696955 2019 Recommended
Reviewed 09/18/2019
Fantastic community with fun activities for the whole family. I love their dog policy which let's in breeds that most complexes don't allow. Very pet and family friendly. Easy access to public transportation and great stores are across the street.
Portofino Apartments Manager10/03/2019

We love that you enjoy the design of the community, that under passage was with all residents in mind! Quick access to food and shopping is always a treat but even better when paired with landscape and trails. Glad to hear the feedback, we thank you!

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Verified Resident 697014 2018 - 2019 Not Recommended
Reviewed 09/18/2019
stay away from this community. the surrounding is beautiful but the units are old and not worth the money as there are better and more up to date communities near by.i do not recommend this place to any one.
Portofino Apartments Manager09/19/2019

Portofino strives to create a referral worthy experience. We have come short of your expectations and want to step forward to improve that. It would be important to offer a value walk of your home to see if we can improve in any area you see necessary. Our maintenance manager and Community Director (Tony G.) will be available for that appointment. Please don't hesitate to reach out [email protected]

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Verified Resident 696593 2019 Recommended
Reviewed 09/17/2019
I love living at portofino. It is an amazing time being able to come home to peace and tranquility. I would recommend to all my friends and family to live here. The staff is pleasent and always very very helpful!!
Portofino Apartments Manager10/03/2019

Residents like yourself truly make us enjoy coming to work everyday! Happy to help, and a big shout out to our maintenance team who strives for excellence in their work. Thank you for the referrals!

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Verified Resident 695598 2018 - 2019 Recommended
Reviewed 09/16/2019
Portofino is a great place to live. It is well-maintained, and centrally located to shopping, restaurants, and the trolley for transportation downtown. All in all, a great place to live! The only negative is the road noise caused by motorcycles and souped-up cars, which is not… See More
Portofino Apartments Manager10/03/2019

Thank you for the 5 Stars! There is truly something unique here at Portofino Apartments and you described it all so well. The neighbors and residents of the community are so engaged and that truly makes the difference, we're lucky to have folks like you.

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Verified Resident 671533 2019 Recommended
Reviewed 07/30/2019
We've only been here a few weeks. The leasing office and maintenance staff have all been very helpful and friendly. We've had a couple of maintenance issues and both were tended to quickly. Keep up the good work.
Portofino Apartments Manager08/29/2019

Thank you so much for the great feedback! We will continue to strive to offer you a referral worthy experience here at Portofino and please don't hesitate to let us know if there is anything else you need!

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Resident 2019 Not Recommended
Reviewed 06/16/2019
We just moved in here in Portofino and we can say that the moving process was smooth. They were the only one in the area with immediate availability and we just had to move asap. Their staff in the office were all nice but not the… See More
Portofino Apartments Manager07/11/2019

Thank you for calling us home! Even with the quick decision factor, we know we are not the only game in town. We appreciate the positive review and remarks about the community. We have a great history with folks who move out that are not always discussed in a public forum, but you can count on us to provide a pre-inspection prior to move out and a very detailed explanation to avoid any miscommunication. Looking forward to seeing the updates throughout your stay and after!

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Verified Resident 651026 2019 Recommended
Reviewed 06/10/2019
It has been a wonderful experience here. The staff and maintenance crews are very professional and always nice. The area looks beautiful and well taken care. A lot of hard work goes in to this community.
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Verified Resident 651027 2019 Recommended
Reviewed 06/10/2019
This apartment is great and the staff always takes care of our maintenance problems. We enjoy living here so far and wouldn't mind staying longer. The price is worth it considering the location and the cleanliness of this fine community, would recommend to any one.
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Verified Resident 646975 2016 - 2019 Not Recommended
Reviewed 05/31/2019
No community is perfect but with that being said this community will not entertain complaints. They don't care what residents do as long as they receive the rent money. Common areas are in shambles, residents leave garage outside their apartments to name a few problems. See More
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Verified Resident 646217 2018 - 2019 Recommended
Reviewed 05/29/2019
In general great! Very clean and lots of fun activities provided during the year. Many path to walk the dog and the apartment itself is quiet nice. I would want more light in the apartment but other than that we are well taking care of at… See More
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Verified Resident 645149 2019 Recommended
Reviewed 05/27/2019
The community is a great place to live. There are events and food trucks almost every month. The complex is super clean and always has gardeners cleaning and a bug company spraying the complex. The pool is resort style with 3 bbq's, two fire pits and… See More
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Verified Resident 617906 2015 - 2019 Recommended
Reviewed 03/20/2019
I have a great experience with management and I appreciate the friendly staff they have , they go out of there ways to MAKE sure every request is done in a timely , also they check back to make sure I am happy and satisfied,the maintenance… See More
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Verified Resident 604650 2019 Not Recommended
Reviewed 02/15/2019
We love the apartment floor plan. Pool and BB-Q areas excellent. Road noise on Frier Blv. More than expected. Maintenance staff is very good and quick to respond. Landscaping and general outside care is improving but still not comparable with other apartments of similar price. See More
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Verified Resident 603200 2019 Recommended
Reviewed 02/11/2019
The best place to live, it's great place and the community it's amazing and wonderful, it's comfortable and clean, I love the staff they help you always when you need them, and always the community it's clean, I love it
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ramblinwreckie • Resident 2017 - 2018 Not Recommended
Reviewed 12/22/2018
In my 18 years of renting, Portofino is the absolute worst community I have ever lived in. The leasing office is great during the move-in process. Once you move-in, they completely abandon you and will not help with any issues (and you will have many). We… See More
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Verified Resident 584488 2006 - 2019 Recommended
Reviewed 12/17/2018
Nice community; courteous staff, good maintenance response time, good looking apartments. These are pricy, and the management company raises the rent a bit higher than the standard increase each and every year, so just understand this upfront and all is well.
Portofino Apartments Manager12/19/2018

Dear Resident,Wow, knowing you have lived here for 12 years is so wonderful to hear. Thank you for your continued residency with us. As each year passes we do strive to always find ways that we can do better in all that we do but hearing your kind words that you wouldn't change anything means so much. We wish you many more years with us! Sincerely,KimberlyCommunity Director

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Verified Resident 583447 2016 - 2019 Recommended
Reviewed 12/14/2018
First world class. We are pampered as we were living in a 5 stars resort. We have small events like wine tasting, yoga class, etc, that make our experience of living here an eternal vacation. In addition the amenities of this complex are breath taking. I… See More
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Verified Resident 517606 2006 - 2018 Not Recommended
Reviewed 12/14/2018
There's always good and bad. The good has out weighted the bad. Sometimes you just bite your tongue and move on. Over all I myself have enjoyed 12 years here. It's quiet and an older crowd I guess which is nice. See More
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Verified Resident 583527 2016 - 2018 Recommended
Reviewed 12/14/2018
Beautiful location and great community. The activities and food trucks every month make it amazing. The apartment complex is very safe and security is amazing at night when there is a complaint. Thank you Portofino
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Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Washer/Dryer Connections

Parking

  • 1 Car Garage
  • Additional Off Street Parking
  • Ample Open Parking Available
  • Attached Parking
  • Attached and Detached Garages Optional
  • Carport
  • Carports And Detached Garages
  • Carports And Private Garages
  • Covered Parking
  • Covered and Reserved Parking
  • Detached Garages And Storage Space
  • Direct Access Detached Garage
  • Free Parking
  • Garage
  • Garage and Off Street Parking
  • Garages with remote & Covered Parking
  • Gated Access And Storage Available
  • Parking
  • Private Attached Garage
  • Private Detached Garage
  • Private Garage
  • Reserved Covered Parking
  • Reserved Parking
  • Street Parking Available
  • Visitor Parking

General

  • 24-hour management availability
  • Business Center
  • Clubhouse
  • Fitness Center
  • Gated Access
  • Group Exercise Classes
  • High-Speed Internet
  • Night Patrol
  • On-Site Maintenance
  • On-Site Management
  • Pool
  • Short Term Lease Available
  • Spa
  • Sundeck

Pets

  • Cats Allowed
    Deposit: $400
    Rent: $50
    Pet Limit: 2
  • Dogs Allowed
    Deposit: $400
    Rent: $50
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $2,095 - $2,255

  • SQ. FT.

    727

  • Available
    Avail.

    N/A

  • Model

    Amalfi

  • Price

    $2,195 - $2,435

  • SQ. FT.

    830

  • Available
    Avail.

    N/A

  • Model

    Bernini

  • Price

    $2,220 - $2,355

  • SQ. FT.

    884 - 894

  • Available
    Avail.

    N/A

  • Model

    La Scala

2 Bedrooms, 2 Bathrooms

  • Price

    $2,525 - $2,830

  • SQ. FT.

    1,154

  • Available
    Avail.

    N/A

  • Model

    Emanuele

  • Price

    $2,595 - $2,725

  • SQ. FT.

    1,090

  • Available
    Avail.

    N/A

  • Model

    Duomo

  • Price

    $2,655 - $2,850

  • SQ. FT.

    1,138

  • Available
    Avail.

    N/A

  • Model

    Genoa

  • Price

    $2,655 - $2,965

  • SQ. FT.

    1,162

  • Available
    Avail.

    N/A

  • Model

    Castello

3 Bedrooms, 2 Bathrooms

  • Price

    $3,095 - $3,335

  • SQ. FT.

    1,373

  • Available
    Avail.

    N/A

  • Model

    Florentina

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Come see what makes Portofino so special. We welcome you to our pet friendly community and look forward to the opportunity to show you our apartment rentals in San Diego. To make an appointment, we invite you to call us at . Perched on a hill overlooking beautiful Mission Valley, Portofino's extensive stonework and artful Tuscan architecture commands a presence of apartments in central San Diego. Residents at Portofino enjoy a balance between modern interiors and the warmth of the lush landscapes and unsurpassed amenities. Our luxuriant hillside pool with its 180-degree view of the valley has no equal, providing you with a special VIP atmosphere found only at top vacation resorts. Our WI-FI hot spots throughout the community help you stay in touch with friends poolside, or while you're working out in our friendly 24-hour fitness center. Come discover your new home at Portofino in Mission Valley. Call us at to schedule your private tour.

Management Company: H.G. Fenton Company

Office Hours Closed

  • Sunday: 10:00 AM - 05:00 PM
  • Monday - Saturday: 09:00 AM - 06:00 PM

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Portofino Apartments is a 727 - 1,373 sqft apartment in San Diego in zip code 92108. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $2,095 - $3,335. Nearby cities include Point Loma, Coronado, Pacific Beach, Lemon Grove, and La Mesa. 92116, 92104, 92111, 92103, and 92123 are nearby zip codes.

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Portofino Apartments

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Management Photos (9)

  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA
  • (Manager photo uploaded on 02/21/2019) Image of Portofino Apartments in San Diego, CA

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 07/27/2010) Image of Portofino Apartments in San Diego, CA
  • (Resident photo uploaded on 07/27/2010) Image of Portofino Apartments in San Diego, CA
  • (Resident photo uploaded on 06/12/2017) Image of Portofino Apartments in San Diego, CA
  • (Resident photo uploaded on 06/12/2017) Image of Portofino Apartments in San Diego, CA
  • (Resident photo uploaded on 06/12/2017) Image of Portofino Apartments in San Diego, CA
  • (Resident photo uploaded on 06/12/2017) Image of Portofino Apartments in San Diego, CA
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